Customer Ratings & Reviews
- Model:
- C2P05AN#140
- |
- SKU:
- 6573128
Customer reviews
Rating 4.7 out of 5 stars with 5104 reviews
(5,104 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the 62XL High-Yield Ink Cartridge for its good quality ink and ease of use. Many appreciate its compatibility with their printers and consider it to be a great value. There are few mentions of leakage issues.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
The subwoofer transmitter didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid a Geek Squad person to come out. He said our existing transmitter didn't work. We bought a new one and it also didn't work. We now have a hard connection (not happy) but we did get money back for both transmitter units. Nobody seems to know why the transmitters didn't work
No, I would not recommend this to a friendRated 1 out of 5 stars
Aaaaah
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I buy ink, I feel like I'm being run over by 500 elephants. Such a scam. Give me more.
I would recommend this to a friendRated 2 out of 5 stars
Too expensive.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ink needs to be replaced to often and is expensive.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I checked this ink out before buying the printer. I have never had issue with ink before. Even though I buy the XL ... Even though I use "draft" this ink only lasts about 2-3 weeks. This is ridiculous. I have used hp inks for almost 2 decades without such issue.
No, I would not recommend this to a friendRated 1 out of 5 stars
TOTALLY EMPTY
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cartridge was totally empty. I spoke with a customer rep who said he could not refund my money. Will not purchase from Best Buy again.
No, I would not recommend this to a friendRated 1 out of 5 stars
had to return
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An HP cartridge I had to return. These aren't to be recyclable but there was something wrong in the manufacturing. Never had an issue before. Best Buy was great in exchanging.
I would recommend this to a friendRated 1 out of 5 stars
Bad Cartridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cartridge did not work. I had to return it to the store.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
I understand you received a cartridge that didn't work. I'm sorry for the hassle of returning a cartridge. There are multiple reasons that cartridges will not work. The first is that the printer has trouble registering the information from the cartridge. Ensure the cartridge is firmly secured in the cartridge holder. You may check for any error messages. Restarting the printer sometimes helps the printer recognize the cartridge.
Amanda
HP Care
www.hp.com/support/
Rated 3 out of 5 stars
ink WORKS FINE BUT IT OUGHT TO LAST LONGER (THE hp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.INK IS GREAT HOWEVER THE PRINTER MFG SEEM TO keep designing their printer to use lMORE ink (How ever there is no doubt that the HP printers do print well as long as the ink last!
I would recommend this to a friendRated 1 out of 5 stars
Tacky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to pay for a bag to put it in! Tacky, as my southern grandmother would have said.
No, I would not recommend this to a friendRated 1 out of 5 stars
cartridges did not fit new hp printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cartridges did not fit old HP printer, figured it was time to replace. Bought a new printer,and new cartridges did not fit this either. Switched to Canon, and no problems so far.
No, I would not recommend this to a friendRated 1 out of 5 stars
It did not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work. I had to go elsewhere. Couldn't return it due to COVID19 restrictions.
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't work on printers as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an HP 7640 Envy, and it doesn't recognize the XL black ink. I checked online afterwards, and apparently I'm not the only one to have had this issue.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I am concerned that you had this problem. That cartridge should work in your printer, but if you can't get it to work, perhaps it is defective and you should exchange it.
A firmware upgrade might help. You can download the firmware (and perhaps the full-featured software - that often helps performance) from this site:
support.hp.com/us-en/drivers/selfservice/hp-envy-7640-e-all-in-one-printer-series/6617267
Hope this helps!
Mary
HP Care
hp.com/support
Rated 1 out of 5 stars
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink doesn’t last long at all, it’s like my fourth or fifth cartridge
No, I would not recommend this to a friendRated 1 out of 5 stars
Too expensive
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t believe how much these cost must be a better way to print
I would recommend this to a friendBrand response from HP Team
Posted .Hi there Rick,
I see you aren't finding the optimal value from our cartridges. We want our customers to be happy. Several items impact customer satisfaction. The first trick is to turn off the printer if you aren't using it. This protects the cartridge. Wiping off old ink periodically from the printhead keeps the cartridge in good condition. Be sure to keep the temperature and humidity of the room in check as well.
Amanda
HP Care
www.hp.com/support/
Rated 1 out of 5 stars
printer ink
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poor value. amount of ink contained should not cost this much
I would recommend this to a friendRated 1 out of 5 stars
Print cartridges
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cartridge did work and was expensive will return to the store
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I regret that your cartridge didn't work. That had to be disappointing.
You can return it or exchange that cartridge either to the store or by mail. Information about that can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary
HP Care
hp.com/support
Rated 1 out of 5 stars
Goes too fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HP printer uses too much black ink, all models I have owned ditto. Next printer won't be an HP cause this black ink costs more than the printer did!
No, I would not recommend this to a friendRated 1 out of 5 stars
Great Printer Ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value on HP Black Printer ink. I had a $5 rewards certificate and then found the cartridge on sale also. A real win win for me. Thanks BestBuy!!
I would recommend this to a friendRated 1 out of 5 stars
High priced ink
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High priced printer ink for ink jet printer. Cheaper to buy new printer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Rip off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HP introduces printers at low purchase price than rip people off with frequent ink cartridges. Don't buy HP printers.
No, I would not recommend this to a friend













