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Customer Ratings & Reviews

Model:
C2P05AN#140
SKU:
6573128
$62.89

Customer reviews

Rating 4.7 out of 5 stars with 5105 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note the 62XL High-Yield Ink Cartridge for its good quality ink and ease of use. Many appreciate its compatibility with their printers and consider it to be a great value. There are few mentions of leakage issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 56 reviews
  • Pros mentioned:
    Ink quality

    Rated 1 out of 5 stars

    Good quality, poor quantity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink cartridge produces very good quality print. On the other hand, the quantity seems to be lacking. I was told I would get at least twice the print quantity with this high yield cartridge...I have yet to get that near that quoted result.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 1 out of 5 stars

    Great quality and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 62XL rather than the 62 black ink cartridge and found I got a better price and now have twice the quantity of ink. This means I don't have to change as often. Still get the same great quality, but not a better price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too Late to return expired item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product might be 5 stars, but I can't tell because I purchased this online on June 16, 2023 to pickup at the store. I wanted to install it into my printer on July 12, 2023 and noticed that the expiration on the box was July 2023. Unfortunately, the return date has passed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SHIPPED WRONG PRODUCT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a HP ENVY Photo 7855 printer, and I use a 64XL Black Ink Cartridge. You sent a 62XL Black Cartridge. Please send the correct cartridge today and credit my account.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy ink cartridges, rip off !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a defective ink cartridge and Best Buy will not replace it because item was open. Yes you do have to open it and put it in the printer to find out it is defective. Apparently, they can sell defective products with no responsibility. The family and I are done with Best Buy. They informed me this info was on their refund policy page somewhere. Too bad it was not on the page where you order the item. You have to find out the hard way. Ordered the same thing next day from Amazon and it worked great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I am reviewing my experience with Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used my Geek Squad membership for a technical issue with my laptop. The result was the Operating System went down after a technical assistant took over my computer remotely. I could not reconnect or get anyone in customer service due to long wait times. I took my computer to a local company for the repair. I will never use Geek Squad or buy from Best Buy again. Horrible customer service; would not respond to emails.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DEFECTIVE CARTRIDGE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DEFECTIVE. Upon placing this cartridge, my HP printer responded with an error message, that one or more of the ports on the cartridge is missing. Unacceptable for a brand new factory ink cartridge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    anomiouns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent price and service. I give this a star of 5

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 1 out of 5 stars

    I am very pleased with the cartridges.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of the copier cartridges was beneficial both for the amount of ink availble and the quality of the printed page..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Empty ink cartridges in sealed/packaged boxes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work was empty and because I ripped up the package, I was unable to return. This is the second time ordering HP printer cartridges through Best Buy and the ink was already empty after opening as if it was refurbished or returned. Will Not be purchasing ink through here again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 1 out of 5 stars

    Greak Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the ink that I have purchased as it enables me to make a number of copies versus the standard ink package.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    too expensive for a minimal cartridge ink capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simply too expensive and no alternatives to buy this cartridge elsewhere I mean another brand than HP

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I'm very sorry that you think the price is too expensive. There are alternatives, but they will not have the quality. Also, if 3rd party ink damages your printer, it might void your warranty.

      You can try using draft mode and setting the printer to use just black ink when possible. That can save. Also, turning the printer off between uses (always using the power button on the printer to turn it off) can help.

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    If I could give zero stars, I would

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as it was the ink required by my printer. It advertised somewhere around 600 pages of printing capability at a cost of about $40. I got home and installed it and began to print again. I printed about 40 pages and it was out of ink ($1 per page is pretty steep). Perhaps this one was defective, but I didn't bother to take it back as I figured they wouldn't believe me anyway. Beyond disappointed.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I'm sorry that the cartridge did not last as long as you thought. The page yield is approximate and based on industry-standard ISO testing.

      Actual number of pages depends on many factors, high-density photos and the like use ink more quickly and lots of black is used on just about every print job.

      If you feel there was something wrong with a cartridge, you can always contact the seller to see about a replacement.

      Mary
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ink quality

    Rated 1 out of 5 stars

    Great Long JevityLala Lala Lalaoh my God I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my got it last so long I can't believe it oh my god oh my god oh my god is at 50 characters

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Ink for printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink for our printer. Not much to review on this product. Easy to insert.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is more of a bad customer service review at Best Buy. The HP - 62XL High-Yield Ink Cartridge - Black didn't work and a Best Buy employee would not give me a refund because I had opened the package. Obviously I had to open the box and installed the cartridge to realize it was a bad one. The manager of the store finally agreed replaced the cartridge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Great price for ink.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great price for genuine HP ink for my printer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    i did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I experience this type if problem with the HP back ink cartridge. The printer did not recognize the black ink cartridge. Now it works with only the color cartridge and is in "single cartridge" mode.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failure of 62 XL cartridge - HP Envy 5660

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 1/3 of the ink for this 62 XL cartridge had been used, the printer told me it had failed. I cleaned the cartridge, with no effect. The regular 62 cartridge that came with the printer was inoperative from the start, which is why I bought another cartridge. Is this a problem with the cartridges, or the printer?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink Cartridge would not work in my HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I had to open the package and installed. I cannot return this XL62 ink cartridge. Gives me an error code of no ink cartridge installed. Best buy said I have to call HP. Never had an issue with any other cartridge. I think Best Buy should replace and deal with HP or at least verify my issue-

    No, I would not recommend this to a friend