Customer Ratings & Reviews

This ink is priced comparatively with other retailers. In this case I purchased the ink from Best Buy because of a $5 discount certificate they had sent me. The ink arrived fine, however it took 3 days to be delivered after a promised over night delivery. And I really could have used the ink the next day. From now on I will do all of my ink purchases either thru Amazon or Staples.

I've always had HP printers. Over the years the quality has gone down as I am always having issues. The biggest problem with the new printer is these ink cartridges. Now mind you we are buying the XL which are bigger then the standard. Problem is theres just not enough ink in the cartridge. The old HP printer we owned had about three times as much ink per cartridge and yet cost the same price. Even though this is a complaint theres not much you can do about it if you own the printer that uses these. The slot is to small for anything bigger then a XL. I'd say if you prefer more ink ask Best Buy for a HP printer that has MUCH larger cartridges. If not prepare to spend $35 every 2-3 weeks. And thats just for black ink.

Best buy always has my hard to find ink for my printer. They have it on sale several times a year also. Great buy.

We purchased the canon SX720HS at Best Buy. We also purchased the Battery and the chip for pictures. The saleman pick out the battery and when we got home found out it was the wrong battery. We went back and found out they don't stock the right battery for the camera. They said that we would have to purchase the battery online which would be 60 dollars plus tax online ,not good at all. We puchased the same battery online thru Walmart for Twenty dollars on line and no shipping cost. Not a good deal buying the camera from Best Buy Sorry but that is the way it is.

Decades ago, you bought an HP LaserJet 1, 2, 3 or 4 - and bought a moderately expensive toner cartridge once or twice a year. Nowadays, you pay $40 or more for each of the XL black and/or color cartridges, and they last a month (if that). My printing habits haven't really changed (if anything, I print less than used to), but ink costs have skyrocketed. This is a business model that needs serious disrupting, HP... and your "ink subscription program" isn't it.

Is it me or do these ink cartridges seem to have so much less ink than advertised? I don't do very much printing but am always surprised by how often I need to reorder ink. The ink cartridges are ridiculously expensive. HP has to be making a huge profit off their ink. Best Buy's prices for HP ink is about the same price as I can find through other sources such as Amazon so the overpricing is an HP issue.

I recently purchased HP printer cartridges at Best Buy and despite the product being great, had a horrible purchasing experience. Best Buy has a good breadth of cartridge options. But I was hassled by an overzealous salesperson who told me it was his job to talk to me when looking at other products, despite telling him three times politely that I didn't need help. I recommend buying cartridges online.

We thought we had a bad printer because of a bad cartridge. We could not print, scan, or copy anything. We had to remove the device and re-download the software to no avail. We purchase brand vs alternative ink historically. We may reconsider after this experience. It was a complete was of money and cost us a lot of time, energy and frustration, not to mention the volume package of ink.

Ship to you house, BB keeps extremely low inventories in store, worst yet my store pick up order stayed “ in process” for 48 hours before I cancelled and shipped to my house. Product is fine, but does not last longhouse v2

For some unknown reason since I've been buying 62XL black cartridges I've had every other one show up as "damaged" or "defective" when they were newly installed. The retailers have replaced them when I took them back but it has been somewhat inconvenient. The ones that work are great and the XL does have a long life.

The 62 XL black cartridge does not last for the cost. I wished that while looking to replace my Epson all in one of 10 years I would have seen comments when I was checking the reviews on how expensive to use the new printer would be. The printer works good but I noticed the ink did smear a few times.

As with other ink cartridges, these things are very expensive. The benefit of "up to" 3x the ink at 2X the price remains to be seen. When I buy the 2 pack with color and bw, I always run out of bw, so this may result in less trips to buy ink?

After using only one-forth to one-third of the cartridge, the printer no longer recognized the ink and I ended up having to throw it way. Might as well purchase the non-XL ink cartridges at a cheaper cost in case this one stops being read by your printer.

Item not in stock, had to order and come back a week latter to pick it up. Two trips for something that should be in stock. not happy.

This cartridge runs out of ink faster than other cartridges I have used. It may be the new printer, I will be glad when others are making this so it does not cost so much.

I expected this to give more pages but it lasted maybe 20% more than a regular cartridge. I only print regular text, no images, so it was disappointing

Too little ink for the exorbitant price!! Really not right for the consumer

This product cost to much for the ink to not last. I don’t print a lot of pages and not getting the pages needed.

Clogged frequently every few prints. Only got about 50 copies. Not worth the money.

I believe that a no name brand which would be a lot cheaper alternative to this expensive cartridge replacement would be a better choice