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Customer Ratings & Reviews

Model:
C2P07AN#140
SKU:
6573146
$64.99

Customer reviews

Rating 4.7 out of 5 stars with 3508 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
97%would recommend to a friend

Customers are saying

Customers often highlight the excellent ink quality and overall performance of the 62XL High-Yield Ink Cartridge. Many appreciate its ease of use and compatibility with their printers. The reasonable price point is also a frequently mentioned positive aspect. There were no negative aspects mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 3,508 reviews
  • Rated 3 out of 5 stars

    Good quality, but not much volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cartridges work well, but they don't last long

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are expensive and the printer I used just went through this ink quick, I print a lot so that might have been the case. I suggest buying a printer that uses big ink cartridges so that you may save money on ink.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I'm sorry that your ink appears to have been used up too quickly. That sounds disappointing.

      Here are a few facts about ink usage that might help you get more printouts without too much extra effort:
      - A high-density print (like an image or graph) will use the ink more quickly than a text-only document, especially if the paper is highly absorbent and the environment is dry. If you print a lot of photos and such, you will find that Instant Ink is likely to be a good option for you, since you pay by the page, not for cartridges. Details at: instantink.com
      - Using the draft and black only settings on your printer can help save on ink, particularly the colors.
      - Shutting the printer down between uses can result in some savings. However, always use the power button on the printer itself to turn it off. That will let the printer to 'park' so that the nozzles that spray the ink onto the paper are protected from excess drying.

      When it appears that the low page yield was caused by a defective cartridge, you can always contact the seller who sent you the cartridge about that.

      Mary
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    HP ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that ink runs out quickly. It is very expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 1 out of 5 stars

    okay ink cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XL ink cartridge. I was told I would get double the quantity of a regular ink cartridge. In my case that was not the result. The quality is very good, but the quantity seems to be lacking.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 1 out of 5 stars

    Printed 2 pages and my printer saiditwas out ofink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful will not buy XL again printed 2 pages and the printer said it was out of ink. Will not print color. The Black works great.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Color reproduction needs work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had downloaded a picture of a swampy milkweed. The color is a deep rose pink/red. However, when I used that image for a template, the milkweed's color was a coral/peach tone. I think there is too much yellow in that cartridge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Inc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color works well with my HP printer. How are you satisfied with how the print comes out

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hello

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High price with out a choice. Don't use my name or email when posting.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink ain’t gold. Tell big companies, it ain’t worth it. I usually refill mine, but I was in a hurry so I bought them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ink runs out way too fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount you pay for ink cartridges, it is almost shameful that you could throw away the whole printer system and get a new one.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Robert,

      It can be frustrating to not have cartridges last long. I can understand if you are disappointed.

      Normally, ink usage determines how long a cartridge lasts. High-density prints (such as images and graphs) will use more ink, especially if the paper is very absorbent and the air is dry.

      Here are some things that might help lower your ink costs:
      - Make use of the printer's draft mode whenever possible, to help stretch out black and colored ink
      - Using the black-only setting will save on colored ink usage.
      - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying.
      - Shutting the printer down between uses will save electricity and a few drops of ink here and there that are used to keep the inkjets cleared and ready for your next print job.
      - Instant Ink lets you pay by the page. Check out the details at: instantink.com

      If it appears that poor performance is due to a defect or you were sent a cartridge already low on ink, please contact the seller.

      According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Wont last long.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two main issues. 1.- my envy printer wont recognize some cartridges and 2 new ones ended up in the trash. 2.- wont print much. even the xl will last less that 45 pages. sometimes even less

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    This not a Best Buy problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with Hp ink cartridges they do not last a very long time for the price I pay for them. I wish I had done a little more reserch when I bought my new printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Decent amount of ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this printer for work. Get a decent amount of ink for the price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I didn't order this item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cancel this order. because I never ordered this item and don't need it.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      While I can't cancel this order, I can help you return the product. Are you sure no one from your household ordered the item? If not, contacting Best Buy is the next step in the process. Best Buy returns are made at www.bestbuy.com/site/help-topics/return-exchange-policy/. Thanks for purchasing HP products.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 5 out of 5 stars

    OEM is best...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works and are dependable, no mess like the refills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use HP best quality Best Buy best price and points

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed with the quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing the cartridge displayed error within three weeks and would not print color or black and white after removing and installing several times. I perform the diagnostics on the HP Envy 7640 and only the tricolor cartridge failed. I purchased another and diagnostics passed and printer begin to print in color and black and white. Sadly, I had thrown away my receipt a couple of days after purchase, and lost $42.48 too.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I'm sorry to hear that the tricolor cartridge failed after three weeks. You should have been able to use it much longer!

      If a cartridge is defective, you would normally return it to the seller. If that is not possible, there is still hope. If it is a genuine HP cartridge, you need to verify that, using this site: hp.com/go/anticounterfeit

      If it turns out to be a genuine cartridge, it is not empty, and it is not past the warranty ends date on the cartridge, you can contact HP support for a replacement: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is expensive. Plus, you have to refill it often. Plus, it leaves streaks when printing pictures.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Depletes TOO Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third HP printer uses both black and color inks too much. I have the setting to draft, yet still do not get many copies. Very upsetting.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Printer cartridge replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure of what type of review for a printer cartridge. Haven’t open it yet. It’s a cartridge.

    No, I would not recommend this to a friend