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Customer Ratings & Reviews

Model:
C2P07AN#140
SKU:
6573146
$64.99

Customer reviews

Rating 4.7 out of 5 stars with 3513 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers often highlight the excellent ink quality and overall performance of the 62XL High-Yield Ink Cartridge. Many appreciate its ease of use and compatibility with their printers. The reasonable price point is also a frequently mentioned positive aspect. There were no negative aspects mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 3,513 reviews
  • Rated 5 out of 5 stars

    OEM is best...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works and are dependable, no mess like the refills.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I didn't order this item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cancel this order. because I never ordered this item and don't need it.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      While I can't cancel this order, I can help you return the product. Are you sure no one from your household ordered the item? If not, contacting Best Buy is the next step in the process. Best Buy returns are made at www.bestbuy.com/site/help-topics/return-exchange-policy/. Thanks for purchasing HP products.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    Disappointed with the quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing the cartridge displayed error within three weeks and would not print color or black and white after removing and installing several times. I perform the diagnostics on the HP Envy 7640 and only the tricolor cartridge failed. I purchased another and diagnostics passed and printer begin to print in color and black and white. Sadly, I had thrown away my receipt a couple of days after purchase, and lost $42.48 too.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I'm sorry to hear that the tricolor cartridge failed after three weeks. You should have been able to use it much longer!

      If a cartridge is defective, you would normally return it to the seller. If that is not possible, there is still hope. If it is a genuine HP cartridge, you need to verify that, using this site: hp.com/go/anticounterfeit

      If it turns out to be a genuine cartridge, it is not empty, and it is not past the warranty ends date on the cartridge, you can contact HP support for a replacement: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is expensive. Plus, you have to refill it often. Plus, it leaves streaks when printing pictures.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Depletes TOO Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third HP printer uses both black and color inks too much. I have the setting to draft, yet still do not get many copies. Very upsetting.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Printer cartridge replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure of what type of review for a printer cartridge. Haven’t open it yet. It’s a cartridge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP Ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s overpriced printer ink and works as it should. Took a long time to receive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Love the colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using this product. I love the colors that appear when I print something.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ????

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't last long enough any more. Ones for other HP Printers lasted longer. I don't print as much but doesn't last as long.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    works but they do not last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with all the cartridges I've used with various printers, these do not last that long. They are too expensive as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cartridge was defective.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Catridge was defective and wasn't able to return it in store or online since it was opened. Store manger ensured me that going through HP for a replacement would be a simple process. It was a nightmare. Better off ordering the ink directly from HP instead of 2nd party vendor. Return process will be easier.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry that the cartridge was defective. I can see why you were disappointed.

      I'm also very sorry about the return nightmare. The normal procedure is to return it to the seller. If you bought it from a 2nd party vendor, we don't know how well it was handled once they got it.

      It seems like you should have been able to return it to Best Buy. According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive! It’s just ink. Drop the price! No more for me

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    INK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ink. It works in my printer and prints colorful logos

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Like the XL size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints a clear and no missed areas on reports also.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good for my purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using these products. They are very helpful in what I do.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ink Dont last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These inks from hp dont last to long i have to get replacement ones every month

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's ink. It runs out quick. It's expensive.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ink. It runs out quick. It's expensive. Not a fan.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I can understand if you are disappointed when the cartridges seem to run out too quickly.

      How each individual cartridge will perform for you is determined by your own usage. High-density prints (such as images and graphs) will use more ink, especially if the paper is extra absorbent and the air is warm and dry.

      Here are some things that might help lower your ink costs:
      - Use the printer's draft mode whenever possible, to help stretch out black and colored ink
      - Using the black-only setting will save on colored ink usage.
      - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying.
      - Shutting the printer down between uses will save electricity and a few drops of ink here and there that are used to keep the inkjets cleared and ready for your next print job.
      - Instant Ink lets you pay by the page and can save you a lot, especially if you print high-density frequently. Check out the details at: instantink.com

      If it appears that poor performance is due to a defect or you got a cartridge that was already low on ink, please contact the seller. You can return it or exchange it either to the store or by mail. Information about that can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Good price and ink color is vivid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Ink - functions as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I'm not happy with the high price it does work as advertised.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OK ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive ink... Wonder if no name ink would work just as good For a lot less money

    No, I would not recommend this to a friend