Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $67.89

Customer reviews

Rating 4.7 out of 5 stars with 6510 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the 63 2-Pack Standard Capacity Ink Cartridges for their excellent ink quality, affordable price, and ease of use. Users also appreciate the product's reliable performance and compatibility with HP inkjet printers. The only concern mentioned by a few customers is the occasional difficulty in finding the product in stock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 6,510 reviews
  • Rated 2 out of 5 stars

    Cheap price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my inks ran out two fast.My other ink is still filled I don't have no idea what happened

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Printer cartridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't seem like the ink last very long, not many copies. very expensive for what you get, most cartridges.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello, thank you for your feedback, sorry to hear you are unhappy with the page yield of your HP 63 2-Pack Ink Cartridges. Historically printer manufacturers used their own methods for estimating page yield. However, this made it difficult to compare different products. Nowadays, the published page yield is based on the Industry Standard for measuring yields (refer to International Standards Organization ISO 24711). The actual yield varies considerably based on the content of the printed pages, the frequency of printing, the ink used in set-up etc.You may find that you will get more pages when printing in Fastdraftmode. XL size cartridges offer up to 50% lower cost per page compared with standard size cartridges. Our recommendation would be that you leave your printer powered on in normal usage conditions, only power it down if you will not use it for an extended period of time (ie: longer than one month). For further information check out Learn About Supplies page http://hp.care/2nYUthf. You can also follow the instructions in the following document to fix this issue: http://bit.ly/2BaYOlf HP

  • Rated 2 out of 5 stars

    Ink

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not thrilled with this ink. I have to keep buying it because it s out early.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    charged for a 2 pack, only got black ink

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not realize I was overcharged for this purchase till today. I was charged for a 2 pack of ink (color and black), but only got black ink. And to make it worse, the black ink I bought on 2-23-20 is now empty (3-31-20) and hardly printed anything! What a waste of money! Will never buy printer ink from Bestbuy again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is ink I am supposed to use in my HP printer, and it is working just fine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could last longer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for the amount of pages it produces.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ink ran out too quickly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this August 23 and printed very little however by today, September 13 it said "ink is Low" - how can this be? Is this a refurbished product? I don't understand how it's running out so quickly this is not a good product. Expiration date says April 2021

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I'm very sorry that you had this problem. Unless you were printing mostly high-density pages, it does seem like you should have been able to print longer.

      Here are a few facts about ink usage that might help you get more copies without too much extra effort:
      - Many consider the XL version of the cartridge to be a much better value.
      - A high-density print (like an image or graph) will use the ink more quickly than a text-only document, especially if the paper is highly absorbent and the environment is dry. If you print a lot of photos and such, you will find that Instant Ink is likely to be a good option for you, since you pay by the page, not for cartridges. Details at: instantink.com
      - Using the draft and black only settings on your printer can help save on ink, particularly the colors.
      - Shutting the printer down between uses can result in some savings. However, always use the power button on the printer itself to turn it off. That will let the printer 'park' so that the nozzles that spray the ink onto the paper are protected from excess drying.

      It is always an option to contact the seller if you feel that the low page yield was caused by a defective cartridge

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Black ink cartridge went low really fast.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im disappointed that the ink ran out already. I haven’t had the cartridge in the printer 1 month yet.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Kim,

      I'm sorry that you weren't pleased with the ink yield. There are some things you can do to make it last longer.

      You can print in draft mode and perhaps use the grayscale setting on your printer. Since a little ink is used when the printer clears the nozzles during maintenance routines, turning the printer off when it is not in use can help save ink,

      It is important to always use the power button on the printer itself to turn it off. That way, it will 'park' the cartridges where they can protect the printhead from drying out and clogging.

      Mary
      HP Support
      hp.com/support HP

  • Rated 1 out of 5 stars

    Complete waste of money!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero....colored ink wouldn't work at all!!!!! Best Buy wouldn't help at all complete waste!!!!! Don't buy ever!!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    More expensive than the printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink is fine, just expensive, more than the printer I purchased the same day

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but they are so overpriced. It’s honestly cheaper to buy a new printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Feels like fraud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had an ink cartridge that only lasts for a few days... I do a lot of printing but not nearly enough for these things to not last longer than a week. Ive already talked to HP and gone through all of thr printer settings with them and they insist I must just be printing more than I say. Well... no, the ink cartridge is just junk.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Shay,

      It concerns me that the cartridge doesn't last longer for you. Unless you are printing a lot of high-density printouts, it should last much longer for you!

      Provided that the cartridge is not damaged or defective, the ink usage will determine how long it will last. High-density prints (such as photos and graphs) will require more ink, especially if the paper is highly absorbent and the environment is dry.

      That said, I have a few tips that might help lower your ink usage:
      - You can use the printer's draft mode and black-only settings, whenever possible, to save ink.
      - Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets the printer ‘park’ so that the cartridges are protected from excessive drying.
      - Instant Ink might be worth a try. Many customers like our available plans. They're based on how many pages you print monthly, which can save you money. You can check out the details at: HPinstantink.com

      When it seems that the low page yield was caused by a defective cartridge, you are always free to contact the seller for a replacement.

      If none of those tips work, and if a defective genuine HP cartridge is not replaced by the seller (and is still within the warranty end dates on the cartridge) you can reach out to us for support: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Doesn't last long

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found these cartridges do not last long. I would recommend signing up for HP INSTANT INK.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    print sparingly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am in school but don't consider myself a heavy printer yet these seem to last about a month if i'm lucky

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only 25 pages before ink ran out.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 25 pages before ink ran out. I have purchased this product at least 3x with same results.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry that the cartridges were used up so quickly. Unless you are printing very high-density prints, it does seem that you should have been able to print many more pages!

      It's hard to tell, but it might be that the cartridges are getting clogged up between uses and might need cleaning. Your printer should have an automatic routine to do that. Check the user guide, if you don't know how to start the cleaning.

      If that helps, the printer might have been turned off using a power strip or switch.The printer should always be turned off using the power button on the printer itself. That will let the printer 'park' itself so that the printhead is protected from excess drying. That can cause clogs to form in the tiny nozzles that spray the ink onto the paper.

      If you are dissatisfied with a cartridge, you are always free to contact the seller. You could contact us for a genuine cartridge that is not replaced by the seller, but is still within the warranty ends date on the cartridge: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ink quality

    Rated 3 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality...... works well with my printer..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP INK

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTALLED THE BLACK CARTRIDGE AND THE COPIER WOULD NOT RECOGNIZE IT. IM WAS TOLD I HAD TO CALL HP BUT THE STORE COULD NOT PROVIDE ME WITH A NUMBER. POOR CUSTOMER SERVICE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad batch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased 3 set of ink completely wasted my money. Not sure if it had to due with the extreme heat, improper storage or what however the last 3 sets of ink I have purchased from Kings plaza has be the worst. Ink was running and colors were distortion.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I'm very sorry to hear that your latest purchases of ink seem to have had poor quality.

      If you suspect there was something wrong with the cartridge, you are always free to contact the seller and ask them to make it right.

      If the problem seems to be a genuine HP cartridge that is defective, that it is not replaced by the seller (and is still within the warranty end dates on the cartridge) you can reach out to us for support: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    rip off

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount of pages this cartridge prints out , it is priced way too high.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink is so expensive it’s almost cheaper to buy a whole new printer,

    No, I would not recommend this to a friend