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Customer Ratings & Reviews

$67.89

Customer reviews

Rating 4.7 out of 5 stars with 6518 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers praise the 63 2-Pack Standard Capacity Ink Cartridges for their excellent ink quality, affordable price, and ease of use. Users also appreciate the product's reliable performance and compatibility with HP inkjet printers. The only concern mentioned by a few customers is the occasional difficulty in finding the product in stock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 6,518 reviews
  • Rated 1 out of 5 stars

    Mystery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hp cartridge run out in very little use? Cannot understand , and I think I recently read that this hp product is deficient in use. In another instance when I purchased new sealed box my printer said it was not proper cartridge even tho it had appropriate label on sealed box. I had to return for exchange.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't last long emough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for the amount of usage. Colors should be replaced individually

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe my item is defective. I get an error when I put it in saying that it’s the wrong cartridge, but it’s not. It matches my previous cartridge

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello there,

      What you are experiencing is a mismatch between the printer and the cartridge. First off, I apologize for the delay in printing. The first remedy is to take the cartridge out, unplug the printer, and replug it back in. Then restart the printer and reinsert the cartridge. A second option is to revert any software updates in the printer. These ideas help resolve the issue.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    Overall unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall unhappy. Ive never been impressived with HP’s cartridges. They either use too much ink or too little, no matter the settings. And don’t last long enough. In this case i Bought it for my sister and the cartridges are bad or defective. No Good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ink cartridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product on September 9, 2019 and had to repurchase on September 30, 2019. I did some printing but did not think I did that much that I had to replace in 21 days. Why so fast?????

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok but over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount of print I get from this cartridge this shouldn’t cost more than $10. The cost to value is way off. It must also dry up of unused as new cartridges seem to only work a short period of time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok but expensive ink for printer necessity to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ink is Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me Ink is Ink and is only as good as the printer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Color not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doesn’t have a lot of ink and color is kind of dull

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I'm sorry that the cartridges don't seem to have a lot of ink. You could try getting the XL size to see if they work better. Instant Ink is a popular option with many of our customers. You can check out the details at: HPInstantInk.com

      As to the color, you can try adjusting the print settings to see if that helps.

      If you suspect there was something wrong with the cartridge, you are always free to contact the seller for a replacement.

      If a problem seems to be a genuine HP cartridge that is defective, that it is not replaced by the seller (and is still within the warranty end dates on the cartridge) you can reach out to us for support: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Not what I expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldnt recommend, only printed maybe 30 pages. When reported to Best buy they just brushed me off to Microsoft.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just right for my computer. I always buy this product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work well with computers, maybe better for game systems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    COLOR INK WAS FAULTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I replaced the ink cartridges, the color ink kept displaying an error when attempting to print. I had to remove the color ink cartridge & reinsert before being able to print. I haven't had time to take it back to the store. I will soon.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't get enough copies for the price of the cartridges.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So so ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that the ink cartridge isn't that big

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Its Too Expensive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink is too expensive, manufacturers and sellers need to stop overpricing these items. No one wants to pay for this stuff. Its just ink...

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello Daniel,

      I want to help you save ink. You might want to monitor the environment of the room, especially temperature and humidity.
      Skip printing invites, images, or fancy designs. All of them cause ink depletion. Use print preview mode. This mode saves on printing copies you didn't use. Remember more text means more ink deposited on the page.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    cost too much not to work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i installed the new cartridges in the printer and it never accepted them. ive decided to get a new printer and a diffrent brand of ink from now on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong cartridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unsure as it was not the correct t cartridge for my orinter abd the best buy stire gave it to me in the first place

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there Lou,

      I understand you were provided the wrong cartridge at the store. I'm very sorry for the inconvenience. I can assist you in getting a refund.

      For Best Buy, visit www.bestbuy.com/site/help-topics/return-exchange-policy/ to start the return. Follow the prompts and print out the label. I hope your next HP experience is positive!

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    Black ink finished after a few pages of printing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was trying to print out 10 pages and after the third page was done I was notified that the ink level is low. Bad quality of ink don’t suggest to buy that one

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I'm sorry that the black cartridge you got didn't work for more than a few pages. I can understand why you seem to be upset about this purchase.

      Contact the seller if a cartridge was low on ink to start out with, or if low page yield was caused by a defective cartridge. According to the Best Buy site's Return & Exchange Policy information:
      "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Poor service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magenta did not work. Best Buy wouldn't exchange. Told me to contact HP. Won't buy ink at Best Buy again.

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry you were disappointed with this purchase. I can explain why Best Buy told you to contact HP. If it was past the return date, there is not much Best Buy could do to help. On the other hand, HP can help figure out why you can't print. I recommend you reach support at www.support.hp.com/us-en/contact-hp/. If the cartridge is defective, the HP team can find the next steps.

      Amanda
      HP Care
      www.hp.com/support/ HP