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Customer Ratings & Reviews

$67.89

Customer reviews

Rating 4.7 out of 5 stars with 6526 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers praise the 63 2-Pack Standard Capacity Ink Cartridges for their excellent ink quality, affordable price, and ease of use. Users also appreciate the product's reliable performance and compatibility with HP inkjet printers. The only concern mentioned by a few customers is the occasional difficulty in finding the product in stock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 323 Showing 6,441-6,460 of 6,526 reviews
  • Rated 1 out of 5 stars

    COLOR INK WAS FAULTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I replaced the ink cartridges, the color ink kept displaying an error when attempting to print. I had to remove the color ink cartridge & reinsert before being able to print. I haven't had time to take it back to the store. I will soon.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't get enough copies for the price of the cartridges.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So so ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that the ink cartridge isn't that big

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Its Too Expensive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink is too expensive, manufacturers and sellers need to stop overpricing these items. No one wants to pay for this stuff. Its just ink...

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello Daniel,

      I want to help you save ink. You might want to monitor the environment of the room, especially temperature and humidity.
      Skip printing invites, images, or fancy designs. All of them cause ink depletion. Use print preview mode. This mode saves on printing copies you didn't use. Remember more text means more ink deposited on the page.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    cost too much not to work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i installed the new cartridges in the printer and it never accepted them. ive decided to get a new printer and a diffrent brand of ink from now on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong cartridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unsure as it was not the correct t cartridge for my orinter abd the best buy stire gave it to me in the first place

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there Lou,

      I understand you were provided the wrong cartridge at the store. I'm very sorry for the inconvenience. I can assist you in getting a refund.

      For Best Buy, visit www.bestbuy.com/site/help-topics/return-exchange-policy/ to start the return. Follow the prompts and print out the label. I hope your next HP experience is positive!

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    Black ink finished after a few pages of printing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was trying to print out 10 pages and after the third page was done I was notified that the ink level is low. Bad quality of ink don’t suggest to buy that one

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I'm sorry that the black cartridge you got didn't work for more than a few pages. I can understand why you seem to be upset about this purchase.

      Contact the seller if a cartridge was low on ink to start out with, or if low page yield was caused by a defective cartridge. According to the Best Buy site's Return & Exchange Policy information:
      "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Poor service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magenta did not work. Best Buy wouldn't exchange. Told me to contact HP. Won't buy ink at Best Buy again.

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry you were disappointed with this purchase. I can explain why Best Buy told you to contact HP. If it was past the return date, there is not much Best Buy could do to help. On the other hand, HP can help figure out why you can't print. I recommend you reach support at www.support.hp.com/us-en/contact-hp/. If the cartridge is defective, the HP team can find the next steps.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    Black cartridge was defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tri-color cartridge was fine but the black cartridge in the pack wasn't recognized by the printer. Replaced them by getting single color and black carts that both worked fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get nearly as much ink out of this box not sire what the problem was ?? Faulty cartridge ?

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Gina,

      It's a letdown to get less ink than expected. We missed out on your best hopes for the cartridge. I am sorry for that.

      There are many reasons a user might get less ink out of a cartridge. A defective cartridge is only one of them.
      Many customers don't keep track of how many pages they printed. They may underestimate the pages yield.
      The ink might have run out faster if you printed pages filled with text, images, or other items. Slightly decreasing the print quality setting might save some ink.

      If you would like to troubleshoot this cartridge, reach us at www.support.hp.com/us-en/contact-hp/.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was not any good. The ink cartridge was dry.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like this item purchased couple week and my printer ask for ink already waste money.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Chris,

      Occasionally, a cartridge will run out quickly. If you are new to HP ink, then there are several strategies to extend the life of the cartridge. The first idea is to track your ink usage after each print. The grayscale only option saves on color ink. I also recommend limiting photos, invites, posters, and other ink-intensive items. You may also opt for an XL cartridge.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    All this product are very expensive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good but very expensive to the point that cost the same almost to get a new printer with cartridge included

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Costs more than the printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes through ink weekly, at a cost greater than the printer!!! Bad decision on my part. Love and learn I guess.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink is what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package says what it is, and it works as advertised. My frustration comes from the extremely high price for the volume of ink.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regular size refill is ok if you only print once in a while. With larger print jobs only last a fraction of the time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Incorrect Informaion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Online site stated that this cartridge would fit my printer. The information was incorrect. I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The ink runs out so fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink runs out so fastThe ink runs out so fast I am not happy with this product at all

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I am sorry that the cartridges didn't last long. I can understand you not being happy.

      Ink usage usually determines how long a cartridge lasts (unless it was defective). High-density prints (such as images and graphs) will run the cartridge out faster.

      If it appears that the cartridge was defective or damaged, you should be able to return it to the seller. According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Horrible Printer and INk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my ink two months ago, however we do not print that frequently and certainly not 190pgs to already be out of ink.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    color not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comes up with error message not installed but it is so it won't print i take it out and in will print in black only

    I would recommend this to a friend