Customer Ratings & Reviews
- Model:
- F6U62AN#140
- SKU:
- 11232810
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
delivery of product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was sent to the wrong address and I can't get it sent to the right address.
No, I would not recommend this to a friendHP printers suck
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate buying hp ink and hate this stupid hp printer. Avoid.
No, I would not recommend this to a friendRip off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way too expensive for a tiny package of printer ink.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Chris,
Our products are of premium value. It might not be the cheapest, but we pride ourselves on the quality of the ink. I get your disappointment, and HP values your feedback. Our support site has several ideas on saving ink to save money. We welcome your opinions at www.support.hp.com/us-en/contact-hp.
Amanda
HP Care
www.hp.com/support/
Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t even use it and dry up when I wanted to print my documents
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello Ruth,
I can understand if you are disappointed with the cartridge you were sent. It should have worked for you.
The seller is responsible for the quality of what is sent. Contact the seller when a cartridge is not satisfactory.
Information about returns or exchanges (either to the store or by mail) can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary
HP Care
hp.com/support
Black ink cartridge.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 3 months and I barely use my printer. Not good and expensive.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Darin,
I was unhappy to learn that you did not have a good experience. You should have gotten more printing done than that!
If you only print occasionally, it is a good idea to shut the printer down between uses. However, it is important to always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridge is protected from excessive drying which leads to clogging which can require cartridge cleaning to get it working again.
The seller is responsible for the quality of what is sent. Contact the seller when a cartridge is not satisfactory.
Mary
HP Care
hp.com/support
The tint was use already use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I put it on my printer and there was not tint that one was use already
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Victor,
I am sorry that the cartridge was empty and used. That seems disappointing, but you can check about how to return it.
According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."
Buena suerte!
Mary
HP Care
hp.com/support
Too expensive
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only print 50 pages. Expensive ink. Why is hp ink so expensive.
No, I would not recommend this to a friendNot good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seem to run out quicker than before xxxxxxx. Xxxxxxxx.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
It can be frustrating to not have a cartridge that lasts long. I can understand if you are disappointed.
Normally, ink usage determines how long a cartridge lasts. High-density prints (such as images and graphs) will use more ink, especially if the paper is very absorbent and the air is dry.
Here are some things that might help lower your ink costs:
- Black is used a lot in almost every printout. Make use of the printer's draft mode whenever possible, to help stretch out black and colored ink
- Using the black-only setting will save on colored ink usage.
- Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying.
- Shutting the printer down between uses will save electricity and a few drops of ink here and there that are used to keep the inkjets cleared and ready for your next print job.
- Instant Ink lets you pay by the page. Check out the details at: instantink.com
According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."
Mary
HP Care
hp.com/support
The ink didn’t work properly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to buy another one from CVS because it didn’t work properly
No, I would not recommend this to a friendbad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It run out after 2 times that I use it, not worth it
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Leon,
That sounds very frustrating. I can understand why you feel it is not worth it.
Since it appears that poor performance is due to a defect, please contact the seller. According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."
Mary
HP Care
hp.com/support
my first ink cartridge to fail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.first the ink cartridge failed then the printer failed all within 30 days
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I am so sorry to hear of this! I hope to help make this better.
Normally, I'd advise you to contact the seller to get both replaced right away.
However, since both are also within the warranty dates, you have the option to reach out to us for support: hp.com/contactHP
Mary
HP Care
hp.com/support
poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.must of been on the shelf a long time as dried out almost immediately
No, I would not recommend this to a friendHp breaks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had bad luck with these carts they always seem to dry out fast
No, I would not recommend this to a friendDefective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received a defective cartridge however the situation was resolved.
I would recommend this to a friendBrand response from HP Team
Posted .Hi,
I'm sorry that the cartridge did not work, but glad that it was fixed for you.
If you feel there was something wrong with a cartridge, you can always contact the seller to see about a replacement.
Mary
HP Care
hp.com/support
DONT LAST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ONE JOB PRINT CARTRIDGE AND THAT'S IT. A SMALL JOB AT THAT.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello Bert,
I am concerned that you had this problem. It is always hard to know exactly why a cartridge stops working, but since it was working at first, I'm going to take a guess that the cartridge needs cleaning.
If it does, that is a pretty easy process. Your printer should have an automatic routine to do that. Check the user guide, if you don't know how to start the cleaning.
If that helps, the printer might have been turned off using a power strip or switch. The printer should always be turned off using the power button on the printer itself. That will let the printer 'park' itself so that the cartridges are protected from excess drying. The drying can cause clogs to form in the tiny nozzles that spray the ink onto the paper.
Mary
HP Care
hp.com/support
Expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but it’s the only way to print with my HP
I would recommend this to a friendDried up contents
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this product. Ink is dry and failed to print
No, I would not recommend this to a friendCartridge ran out of ink after 18 pages
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It must be defective. The cost comes to about $1 per page!
No, I would not recommend this to a friendnot enough ink to print my document
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i am not happy at all. i should not use the ink for my job
No, I would not recommend this to a friendUnhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 HP63 black cartridges, got about 50 copies each. Not happy at all. Went back to HP63XL, usually get about 250 copies from one
No, I would not recommend this to a friend