Customer Ratings & Reviews

I am writing this review for my elderly mother. She asked for assistance in buying printer ink for her HP ENVY 5660. The Sales Associate told her that HP 63 ink was what she needed, so she bought two HP 63 in black. When she tried to install the ink, it didn't fit, so she tried to return them. Since she opened one, BestBuy would only refund her for one package, even though the Sales Associate made the mistake. The new Sale Associate found the HP 62 ink, but when she tried to install the ink, it was colored ink, not black. She is keeping the HP 62 colored ink, but still needs HP 62 black ink and she never was reimbursed for the second HP 63 black ink that was opened. She is very frustrated. I ordered HP 62 black ink for her online.

I would not recommend this to a friend. Due to it's inability to last long enough.

very short life burns through ink or perhaps bad cartridge

Empty Ink Cartridge. I bought 3 of these ink cartridges back in 11/2022. The first one worked fine and when it ran out, I tried to use the next one. It was empty. It splirted a small amount of ink out on a page and showed up on my computer and printer that it was empty. The third one worked fine. I called Best Buy but they would not replace it because it was past the returnable date. So please don't ever buy these in quantities because you may get a defective one in the bunch and you won't know until you use it and it maybe past the date.

Its ink. Its ok I wish my wife got more prints out of a cartridge, but what can you do?

This is exactly what I needed for my printer. Fit perfectly on my HP printer.

emptied quick. dont think got half of the pages i should have got.

Fast delivery and quality ink. Please go for this.

Runs out fast since it is the economy ink which is why it is cheaper.

i find that the inks are very expensive. should have more combo packages at a lower rate

Ink- is what we needed. The Best Buy team allowed us to exchange the black for colored ink using the price difference

Expensive and hard to find but glad Best Buy had it.

sad no longer discount with reward card, then it goes on sale the very next day after I bought it

Not for everyday use since the ink runs out really quick

It’s everything you can expect out of an ink cartridge, never seems to last long enough

Bad cartridge and after much time, HP did send a replacement.

It's just black ink nothing exciting here. It runs out too fast.

This cartridge was urgently needed so I bought standard cartridge HP63, as 63XL was not available in store. Never again. It last 1 week and today it was dry. I bought the last 2 available in store.

Good quality but they don't seem to last like they used to.

I found the item on my own. Didn't get help from anyone