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Customer Ratings & Reviews

$28.89

Customer reviews

Rating 4.7 out of 5 stars with 6257 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the 63 Standard Capacity Ink Cartridge for its good ink quality, ease of use, and reasonable price. Many find that it performs well and is compatible with their printers. However, some customers have expressed a desire for a higher page yield and have noted limited availability in stores.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 307 Showing 6,121-6,140 of 6,257 reviews
  • Cons mentioned:
    Page yield

    Rated 1 out of 5 stars

    very bad quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Description says 100+ pages I print only 22 and cartridge is empty .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed ink for my printer, went to Best Buy and got same

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So little for so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the ink needed for my printer. You pay a lot for it and it is gone in a flash. What happened to having ink last longer than a week?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable product. I use HP ink a lot for my work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to know I can always get this product here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ink it's gives a great copy very crisp and clear

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Satisfied At All

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally disappointed. The cartridge package was unsealed when I opened the box. It didn’t last very long. It had been used. If I hadn’t been in the middle of a huge printing project, I would have returned it. It wasn’t worth my time and energy. But next time I buy anything from Bestbuy, I’ll open it before I leave the store.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      I am sorry that the cartridge appeared to be used and didn’t last long for you. It does look like you need to be wary next time!

      The seller is responsible for the product they sent to you. When you receive a cartridge that is low to begin with, or doesn't work long because of a defect, please check about returning it to the seller.

      Mary Chris
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Doesn’t last long

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stops working in few weeks when you don’t use it on a regular basis.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry that the cartridges didn’t work when they weren't in use for long. However, I hope to help you figure out how to solve that.

      It is a good idea to shut the printer down when it isn't going to be used for a long while. That can save ink and electricity. However, it is very important to always use the power button on the printer itself to turn it off. That gives it time to ‘park’ the printhead so that the tiny inkjet nozzles are protected from excessive drying.

      Konrad
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Does not last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black cartridge does not last long. It is very expensive for the amount of service provided. It needs to be replaced often.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You pay for the ink but HP won’t allow you to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we put this in our printer we got a message on the printer that said we must have a monthly subscription plan for HP Ink in order to use this cartridge and then it would not print. You pay all this money for a cartridge and they block you from using it.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      It appears you received an error message. In this case, the printer identified the cartridge as part of the instant ink program. I'm not sure if that was an error on the part of HP or if you previously subscribed to instant ink. The best approach is to reach out to HP at www.support.hp.com/us-en/contact-hp/. I would explain your experience and ask for suggestions to remedy it.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 5 out of 5 stars

    Good printer cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience with Canon cartridges. Will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy being able to get items like this at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use HP cartridges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished cartridges, Not very good. Doesn't work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hp 63 cartridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it a zero I would. The cartridge was defective. It left a huge black line at the bottom of my paper. I brought it back to the store and the manager would not exchange it. I will never shop at Best Buy ever again

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Luvonia,

      I certainly understand your frustration. The first step is to check the pages in your printer to ensure there isn't a black line. If there isn't, check the print rollers inside the printer. The black ink might be a smear. Returning faulty cartridges is essential to our customers. The reasons Best buy rejects returns in listed on its website. Go to www.bestbuy.com/site/help-topics/return-exchange-policy/ for further clarification.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 2 out of 5 stars

    Waste of money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries very quick and doesn't last long. I found myself buying ink all the time smh.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      My apologies for this happening to you. I can understand if you are disappointed when the cartridges seem to run out too quickly.

      Unless a cartridge is faulty, ink usage determines how long it lasts. High-density prints (such as images and graphs) will use more ink, especially if the paper is highly absorbent and the surrounding air is dry.

      Here are some things that might help lower your ink usage:
      - Consider using XL cartridges. Most people find they are a much better value
      - Set the printer to draft mode whenever possible
      - Shut the printer down between uses
      - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying
      - Subscribe to Instant Ink, then you only pay by the page and not for the cartridges themselves

      If the poor performance appears to be due to a defective cartridge, please consider returning it to the seller.

      Mary
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ink quality

    Rated 1 out of 5 stars

    Not sure...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink goes by very fast on our printer. Great clarity but doesn’t last much.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too expensive. I will buy other printers next time

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as a spare Have not used at this time This is product required by my printer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs out of ink too fast...and it's a little pricey....only place to find it

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I can understand if you are disappointed with the cartridge. You might have better luck with the XL version of the cartridge. Most think it is a better value.

      How each individual cartridge will perform for you is determined by your usage. High-density prints (such as images and graphs) will use more ink, especially if the paper is extra absorbent and the air is warm and dry.

      Here are some things that might help lower your ink costs:
      - Use the printer's draft mode whenever possible, to help stretch out black and colored ink
      - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying.
      - Shutting the printer down between uses will save electricity and a few drops of ink here and there that are used to keep the inkjets cleared and ready for your next print job.
      - Instant Ink lets you pay by the page and can save you a lot, especially if you print high-density frequently. Check out the details at: instantink.com

      Contact the seller when poor performance seems to be due to a defect. Information about returns or exchanges (either to the store or by mail) can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Never in BB stores!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is fine but it’s been unavailable in BB stores for nearly a year which is ridiculous. While free shipping is good if I go to a BB store tor ink I might very well see something else I need like an expensive TV or appliance but BB loses our because I will go to Lowe’s or HD now!

    I would recommend this to a friend