Customer Ratings & Reviews
- Model:
- F6U62AN#140
- SKU:
- 4370901
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the 63 Standard Capacity Ink Cartridge for its good ink quality, ease of use, and reasonable price. Many find that it performs well and is compatible with their printers. However, some customers have expressed a desire for a higher page yield and have noted limited availability in stores.
This summary was generated by AI based on customer reviews.
YOU GUYS SHOULD NOT LIST YOUR ITEMS AS "IN STOCK"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.YOU GUYS SHOULD NOT LIST YOUR ITEMS AS "IN STOCK" WHEN YOU ACTUALLY DO NOT HAVE IT AVAILABLE TO SHIP IMMEDIATELY. YOU COST ALMOST COSTED US MONEY. WE WILL NEVER SHOP YOUR STORE AGAIN.
No, I would not recommend this to a friendAwful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These cartridges does not last long. Not much printing and it only lasted for a couple of weeks before it was empty. Sorry I brought the printer that uses these cartridges. Bad value.
No, I would not recommend this to a friendNot working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It won't work in my printer!! Why? I have no idea. I have an hp printer and I'm using the correct ink. But it will not work!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello Kei,
What a shame you are going through this issue! I apologize that your HP experience has missed your expectations. Without more details, it is a tad tricky to help you. I recommend you contact support at www.support.hp.com/us-en/contact-hp/. A return to Best Buy is another option at www.bestbuy.com/site/help-topics/return-exchange-policy/. Read the policy carefully to ensure your return is accepted.
Amanda
HP Care
www.hp.com/support/
Ink dries out!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does anyone have a solution for this? I rarely use my printer, and then when I go to use it, the ink is “gone” and I have to buy new cartridges. All I can figure is the ink dries out.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
It concerns me that the cartridge seemed to dry out. I hope to be able to help you out with this though.
Provided that the cartridge is not damaged or defective, the ink usage will determine how long it will last. High-density prints (such as photos and graphs) will require more ink, especially if the paper is highly absorbent and the environment is dry.
That said, I have a few tips that might help lower your ink usage:
- You can use the printer's draft mode and black-only settings, whenever possible, to save ink.
- Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets the printer ‘park’ so that the cartridges are protected from excessive drying.
- Instant Ink might be worth a try. Many customers like our available plans. They're based on how many pages you print monthly, which can save you money. You can check out the details at: HPinstantink.com
When it seems that the low page yield was caused by a defective cartridge, you are always free to contact the seller for a replacement.
If none of those tips work, and if a defective genuine HP cartridge is not replaced by the seller (and is still within the warranty end dates on the cartridge) you can reach out to us for support: hp.com/contactHP
Mary
HP Care
hp.com/support
Bad deal
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cartridges don't last, they are too expensive and sometimes say not HP product, which means someone is lying
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I understand your hesitation about the product if you receive error messages that the cartridge is not from HP. BestBuy is a vendor that sells cartridges directly from HP. You can verify the cartridge is legitimate by visiting www.hp.com/anticounterfeit/. Some printers have difficulty reading the new cartridge. Powering the printer off and resetting the cartridge may resolve the issue.
The early depletion of ink is attributed to multiple factors. Print preview is your first line of defense. It works by eliminating scrap copies. Running printer maintenance, adjusting the print quality setting lower, and removing dried ink from the printhead help. Lastly, avoid printing photos, posters, or invitations. All use an immense amount of ink.
Amanda
HP Care
www.hp.com/support/
Dried up quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My printer indicates that there is half the cartridge ink left, but does not print any black any more. It seems to be dried up. I'm super annoyed. This ink didn't worth the money at all.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Nikki,
I'm sorry that this happened, but I think we might be able to fix it.
Sometimes the nozzles on the cartridge will get clogged so that the ink remaining cannot get out. You can often get them to open by using the cleaning routine on your printer. The routine is usually referred to as 'clean cartridges' or 'clean printheads'.
I hope that works for you.
Mary
HP Care
hp.com/support
Ink HP cartridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and reliable ink cartridge, Best Buy price was excellent. Pick up was simple even with the covid precautions . Thank You Boss
I would recommend this to a friendIt may not be the ink but the printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an HP ENVY 4520 Printer and I have made 60 copies and it says low on ink. I bought this printer from Best Buy and wish I could return it as it is an ink buyers nightmare.
No, I would not recommend this to a friendcost of cartridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cost increase for less ink in cartridge both tricolor and black
I would recommend this to a friendWrong item shipped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong Ink provided. Ordered for 63 Black but shipped 65 Black. 65 Black is incompatible with my printer
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I’m sorry that the cartridge wasn't the correct one. It seems like it would be frustrating to receive an unsatisfactory order.
Information about getting the correct one for replacement can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary Chris
HP Care
hp.com/support
I brought the wrong number
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink is fine. I brought the wrong number and my hp envy rejected it
I would recommend this to a friendBrand response from HP Team
Posted .Hi,
I am sorry that this happened. If you don't want to try taking back to a local Best Buy, you can try contacting them about a return by mail.
According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."
Mary
HP Care
hp.com/support
Not good quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very costly and doesn’t last lo g it suggest 100 prints and the amount of ink only print about 20 sheets
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello June,
I can understand if you are disappointed when the cartridge seemed to run out too quickly. The advertised estimates of pages are based on a standard set of prints used by the industry.
How each individual cartridge will perform for you is determined by your own usage. High-density prints (such as images and graphs) will use more ink, especially if the paper is extra absorbent and the air is warm and dry.
Here are some things that might help lower your ink costs:
- Black is used a lot in almost every printout. Make use of the printer's draft mode whenever possible, to help stretch out black and colored ink
- Using the black-only setting will save on colored ink usage.
- Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying.
- Shutting the printer down between uses will save electricity and a few drops of ink here and there that are used to keep the inkjets cleared and ready for your next print job.
- Instant Ink lets you pay by the page. Check out the details at: instantink.com
If it appears that poor performance is due to a defect or you got a cartridge that was already low on ink, please contact the seller.
According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."
Mary
HP Care
hp.com/support
they Don’t Last
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to be buying these all the time, ink doesn’t last. I hardly print and when I NEED to print thes are already empty.
No, I would not recommend this to a friendOld ink cartridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cartridge is printing faded copies. Tried all adjustments, but it is all dry. I have printed less tha 30 copies. Not good
No, I would not recommend this to a friendRuns out fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible ink runs out fast and the printer is terrible too
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there Lauren,
Your sentiments about the product are regrettable. Let's see what we can do to improve your results. The first idea I have is for you to check the ink upon delivery. If the ink isn't filled, return it to www.bestbuy.com/site/help-topics/return-exchange-policy/. Monitor it after each print if the ink is full at the start. You may notice some items waste more ink than others. Switching to black ink is another strategy to save ink.
Amanda
HP Care
www.hp.com/support/
ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it doesn't last very long. I got the xl and it doesn't even print 200 pages. and they are not cheap.
No, I would not recommend this to a friendhp ink cartridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item arrived at my house 3 weeks after ordering it on line. TERRIBLE !!!!!!!!!!
No, I would not recommend this to a friendNevertheless
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got my order !!!!!! Nobody answers the phone!!!!!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Albert,
That must be frustrating. I'm sorry you had this experience.
You can check on the order status by going to the Best Buy website:
www.bestbuy.com/identity/signin?token=tid%3A0beaee10-d698-11ea-9c13-005056ae2547
Hope that helps!
Mary
HP Care
hp.com/support
Stop with the reviews
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please stop harrassing me with these reviews. It was just an ink cartridge.
No, I would not recommend this to a friendDidn’t wo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cartridge was not recognized as a new cartridge. I got no prints out of it
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Reno,
I am sorry that your cartridge was not recognized. I can understand if you are irritated by that fact.
Information about returning it to the store or by mail can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary Chris
HP Care
hp.com/support