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Customer Ratings & Reviews

Model:
F6U64AN#140
SKU:
10757610
Your price for this item is $62.89

Customer reviews

Rating 4.7 out of 5 stars with 4293 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers highly value the 63XL High-Yield Ink Cartridge for its ink quality, overall performance, and ease of use. Many appreciate its reasonable price and compatibility with their printers. The main concern expressed by a few customers is its limited availability on store shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 4,293 reviews
  • Rated 5 out of 5 stars

    perfit 4 my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought used / what a rip off this was the right way 2 go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always has the type of ink needed for every printer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad HP cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new HP Printer and cartridges. When I opened the black xl and installed it, the printer would not recognize it. Called HP, they said probably bad cartridge, take it back and exchange it. Best Buy refused to exchange because it was open. How would I know it's bad unless I opened it!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after reading reviews posted by other users that helped me decide to purchase the HP Envy 4529. For cost and production, I found a good buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ink prices are bad

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink needs to be cheaper it's kind of absurd but it is what it is

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work - it clogged. I wasted the money and was unable to return the product because I had thrown away the packaging. No recourse to return for refund. It was junk. I’m not pleased with this product. Do not buy it.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there Susanita,

      As a general rule, never throw away the packaging until you know the product works. As for the clogged cartridge, try cleaning it with a damp cloth. Gently tap over a towel to remove the clog. I hope this solves your issue.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    Received error with this printer cartridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was difficult finding this item, but I was able to find it at a store 20 mikes away. When I tried to load it in my printer I ended up getting an error message. I reloaded 5 different times and even powered down the printer. But the cartridge never worked. I had to return to store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    This is a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great quality product I'm very very happy with my printer and the cartridges

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hp ink cartridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed in this item. It’s barely a month old and it’s not performing as promised. I’ve only printed approximately 25 copies, and the print is so light I can hardly read it. Was it past its shelf life? Did the ink dry out? Can I return/exchange it? Please advise.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      I am sorry that the cartridge isn't printing clearly for you. That sounds disappointing.

      Normally, this type of cartridge will print clearly until the cartridge is depleted. The advertised estimates of pages are based on a standards set by the industry.

      How each individual cartridge will perform for you is determined by your own usage. High-density prints (such as images and graphs) will use more ink, especially if the paper is quite absorbent and the air is warm and dry.

      Here are some things that might help lower your ink costs:
      - Black is used extensively in most printouts. Make use of the printer's draft mode whenever possible, to help stretch out black and colored ink
      - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying.
      - Shutting the printer down between uses will save electricity and a few drops of ink here and there that are used to keep the inkjets cleared and ready for your next print job.
      - Instant Ink lets you pay by the page. Check out the details at: instantink.com

      If it appears that poor performance is due to a defect or you got a cartridge that was already low on ink, you are free to contact the seller about that.

      Mary
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Fits the printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits. It works. Wow....amazing. I hope it does the same for you.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Had problems printing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp usually works fine but for some reason it wouldn't work for my printer. I had to r we turn it twice. Disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Printer ink comes out streaking in paper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s weird but this ink isn’t working well with my printer. It prints out weird streaks and it’s new.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I'm sorry that the cartridge you got does not work properly. It sounds like it is defective.

      When you get a defective cartridge, you have the option to:
      - request a replacement or refund from the seller
      - contact us if it is a defective genuine cartridge that is not replaced by the seller (and it is still within the warranty ends date on the cartridge): hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    all ink is not the same

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using the right ink for your printer can be a little pricier, but your printer will last longer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cartridge wouldn't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion I received a bad cartridge. I recently tried changing the black cartridge but received error messages. I did not have the same outcome when I changed the color cartridge. I've purchased a new one but I've wasted money

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am very sorry that your cartridge was not a good one. If the error messages were the same, you probably got an empty cartridge.

      You can return the bad one or exchange it either to the store or by mail. Information about that can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink is so expensive, almost the price of a printer

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello Joey,

      I’m sorry that you aren’t entirely satisfied with this cartridge. We always aim to provide a satisfactory product experience for our customers, and I regret that we fell short here. I can understand how disappointing this must be for you.

      If you want cheaper cartridges, I can recommend our Instant Ink program to you. Here you only pay per printed page and not per used cartridge. If you have used up all your ink, we also automatically send you a new one. We offer flexible monthly rates that also feed your needs. More information here: instantink.hpconnected.com

      If there is anything else, we can do for you, please don’t hesitate to contact us directly. We would love to help you amend any problems you might be having. You can reach us here: hp.com/contactHP

      Denise
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Have HP printer therefore need to use HP INK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer.Works well and efficient.The price and size were perfect.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The product is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like i said the produt is good but the delivery is not and ofter i recived the produc very late it was damaged so i won't buy it again here i will find diferent company and even if i talk to one person of the store they cannot do anything so i will rather dont spent my time and my money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work in my printer and when I tried t return it they refused to credit my card back. Once I pay off the dishwasher I wi not be shopping at Best Buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very small and doesn't have a lot of ink. Too expensive for the amount of ink you end up with

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dry Ink Cartridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ran into Best Buy to grab a ink cartridge; usually go to office Depot. It was the last one on the shelf. Opened it and put in printer. Its dryer then the one we threw away!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      I'm so sorry to hear about your situation. If you want a return from Best Buy, I would be happy to help you. See www.bestbuy.com/site/help-topics/return-exchange-policy/ for the most updated information. You can also bring the cartridge back to the store.

      Amanda
      HP Care
      www.hp.com/support/ HP