Customer Ratings & Reviews
- Model:
- F6U64AN#140
- SKU:
- 10757610
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 63XL High-Yield Ink Cartridge for its ink quality, overall performance, and ease of use. Many appreciate its reasonable price and compatibility with their printers. The main concern expressed by a few customers is its limited availability on store shelves.
This summary was generated by AI based on customer reviews.
Lost money on that one!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink did not work, i tired to return for an exchange and was told i can't get one last time i shop there
No, I would not recommend this to a friendDefective cartridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink cartridge was defective. The printer would not recognize it. I had to buy another cartridge to replace it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I am sorry that you got a defective cartridge and had to buy another.
Information about returning it to the store or by mail can be found at: www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary Chris
HP Care
hp.com/support
WASTE OF MONEY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your better off buying the generic printer cartridge. I have never gotten near the estimated print sheets on anything HP sells.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I can understand if you are disappointed when the cartridges seem to run out too quickly. The advertised estimates of pages are based on a standard set of prints used by the industry.
How each individual cartridge will perform for you is determined by your own usage. High-density prints (such as images and graphs) will use more ink, especially if the paper is extra absorbent and the air is warm and dry.
Here are some things that might help lower your ink costs:
- Black is used a lot in almost every printout. Make use of the printer's draft mode whenever possible, to help stretch out black and colored ink
- Using the black-only setting will save on colored ink usage.
- Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying.
- Shutting the printer down between uses will save electricity and a few drops of ink here and there that are used to keep the inkjets cleared and ready for your next print job.
- Instant Ink lets you pay by the page. Check out the details at: instantink.com
If it appears that poor performance is due to a defect or you got a cartridge that was already low on ink, please contact the seller.
According to the Best Buy website: ""If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289).""
Mary
HP Care
hp.com/support
Defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for one small print job, then quit. Your store would not exchange. I am now suck wit a $39 useless ink cartridge.
No, I would not recommend this to a friendNot good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came in all dried up and printed gray not black. The printer kept reading low ink and being brand new ,thought it was full.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Sara,
Getting a cartridge that is supposed to be brand new, but low on ink is definitely not good. I am sorry this happened and can understand if you are disappointed.
Please contact the seller about this. According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."
Mary
HP Care
hp.com/support
Ink
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really doesn’t even last that long. It’s suppose to be an XL but doesn’t last much longer than the regular ink.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Rick,
I regret that you have had this experience. I can understand if you were disappointed when the cartridge seemed to run out too quickly.
Ink usage usually determines how long each individual cartridge lasts. High-density prints (like images and graphs) will use more ink, especially if the paper is highly absorbent and the surrounding air is dry.
If the poor performance appears to be due to the individual cartridge itself, consider returning it to the seller.
Mary
HP Care
hp.com/support
Purchased in advance both color and black
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The color cartridge worked well. When I put the black cartridge into the machine, it turned out to be a dud....ugh... fortunately I had a spare around.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I'm sorry to hear that you got a cartridge that didn't work.
You can try returning it for a replacement.
Mary
HP Care
hp.com/support
Useless when the printer is broken.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new printer came broken with a part missing. Now have to try and return it and the extra ink I bought for it. Rip off.
No, I would not recommend this to a friendTruth.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After what happened to me,never again. I can get them cheaper at wal-mart!!truth.
No, I would not recommend this to a friendDefective Cartri
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed the cartridge and it would not work. Continued to get a message to correctly install cartridge.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am sorry that the cartridge didn't print and you kept getting that message. That has to be distressing.
Since it appears that the product was defective when you got it, you can look into returning or exchanging it. Information about that can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary
HP Care
hp.com/support
Proliferation of Cartridge Types
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a corporate rip-off! Do we really need 100's of cartridge models? This is just a way to exploit customers. We should all go back to pen and paper.
No, I would not recommend this to a friendDefective ink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was defective my HP printer said “NO INK” I could not use it
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Manu,
There are two possibilities. One is that the printer didn't register the ink inside the cartridge. This is the most likely scenario. The other possibility is that the cartridge contained no ink due to an error or leak. You could try to reinsert the cartridge after restarting the printer to get it to register. You also may start a return. Returns to Best Buy go through www.bestbuy.com/site/help-topics/return-exchange-policy/.
Amanda
HP Care
www.hp.com/support/
Dry out of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When you buy something like this it should work out of the box. A new ink cartridge shouldn't be dried out new in box.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I am very sorry that you received a cartridge that was defective. I can understand why you rated it so low!
If a cartridge does not work properly, you are always free to return it to the seller for a replacement or refund.
Also, if it is a genuine cartridge (and still within the warranty date on the cartridge), you can contact HP support for a replacement: hp.com/contactHP
Mary
HP Care
hp.com/support
Just what I needed and on time!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You didn't have the item in stock but was able to get it sent to time in a most timely fashion.
I would recommend this to a friendHP ink no good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this ink for my daughter's printer and her printer keeps telling her to re-install it. Not good.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I am sorry that you got a bad cartridge, but hope to be able to help.
According to the Best Buy site's Return & Exchange Policy information:
"If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."
Hope this helps, and you are able to get a good result!
Mary
HP Care
hp.com/support
It’s overpriced ink
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP should rot for their overpriced product, looking at getting a laser jet, then the ink won’t dry out.
No, I would not recommend this to a friendInk cartridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was just am ink cartridge and it preformed as expected.
I would recommend this to a friendBad buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ran out of ink in 3 weeks. Only a small amount of printing had been done
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Joy,
I regret that you have had this experience. I can understand if you were disappointed.
Ink usage usually determines how long each individual cartridge lasts. High-density prints (like images and graphs) will use more ink, especially if the paper is highly absorbent and the surrounding air is dry.
Here are some things that might help lower your ink usage:
- Set the printer to draft mode whenever possible
- Shut the printer down between uses
- Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying
- Subscribe to Instant Ink, then you only pay by the page and not for the cartridges themselves
The seller is responsible for the product you bought from them. If you believe there was something wrong with the cartridge that affected its performance you should contact them about it.
Mary
HP Care
hp.com/support
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t last me 1 week, guess it dried up, I still can’t figure it out
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Demmy,
I am sorry that you had this experience. I can understand if you were disappointed.
Ink usage usually determines how long each individual cartridge lasts. High-density prints (like images and graphs) will use more ink, especially if the paper is highly absorbent and the surrounding air is dry.
You might consider using XL cartridges. Most people say they are a much better value. Also, if you print a lot of photos or other high-density printouts, Instant Ink might be a good option for you. You only pay by the page and not for the cartridges themselves.
The seller is responsible for the product you bought from them. If the poor performance appears to be due to the individual cartridge itself, consider returning it to the seller.
Mary
HP Care
hp.com/support
Wasn't Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not make the purchase. Don't know who did. It was not me.
No, I would not recommend this to a friend