Customer Ratings & Reviews
- Model:
- F6U64AN#140
- SKU:
- 4370700
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 63XL High-Yield Ink Cartridge for its ink quality, overall performance, and ease of use. Many appreciate its reasonable price and compatibility with their printers. The main concern expressed by a few customers is its limited availability on store shelves.
This summary was generated by AI based on customer reviews.
Mfg cartridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Did give me a cartridge error several times
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello Maury,
I am sorry to hear that you were sent a cartridge that didn't work without error messages. Glad it worked well otherwise!
When you receive a cartridge that is not working well, you can contact the seller to see about a refund or exchange.
Mary
HP Cares
hp.com/support
You do not allow enough to return ordered 63XL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No review - I ordered wrong cartridges 63XL not 64XL Picked up on 9th of June and only the 30th of June. I hope I can find someone that can use them. My error but please never opened and loss of money on my end.....
I would recommend this to a friendInk is so expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is cheap but the ink is not cheap at all.
No, I would not recommend this to a friendRip off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the double ink supply supposivally crammed into the regular size cartridge. I wasn’t even able to copy the normal number of copies, (which is low) before it ran out. I bought a Brothers printer and I only wish I would have bought originally.
No, I would not recommend this to a friendNot happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.About the sink took it home put it in the printer printed two pages and it quit printing and the printer said low on ink. I was very distraught by this. I had to go back to Best Buy and exchange it for another package luckily the next package worked.
No, I would not recommend this to a friendI think so Used item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After I print 4 page say ink low is not working now I contact geek squad nothing
No, I would not recommend this to a friendVery expensive and poor print output
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two of these HP63XL cartridges cost as much or more than the printer. Maybe wrongly but I thought the suggested capacity for the XL type was around 500pages. As a generous estimate I may have got 250.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I'm very sorry that you are not happy with the page yield of the cartridges. We use the industry standard to estimate how much our cartridges will print. More ink will be used for higher density prints and some is used for maintenance to keep the nozzles clear of clogs.
There are more details about ink usage here: www8.hp.com/h71041/learn-about-supplies/us/en/ink.html
Mary
HP Support
hp.com/support
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t seem to last longer than the previous ink catridge that was not XL. I printed less than75-100 pages max on draft print mode and it was out of ink.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Rachel,
My apologies for this happening to you. I can understand why you are disappointed that the cartridge seemed to run out too quickly.
Unless a cartridge is faulty, ink usage determines how long it lasts. High-density prints (such as images and graphs) will use more ink, especially if the paper is highly absorbent and the surrounding air is dry.
If the poor performance appears to be due to a faulty cartridge, please consider returning it to the seller.
Mary
HP Care
hp.com/support
Over priced
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am limited to using the HP printer due to a handful of reasons however, the printer ink is extremely over priced.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi John,
Our company prides itself on producing high-quality ink. Unfortunately, these high-quality ink products are not cheap for our customers. Still, I can point out five ink conservation methods that save significant amounts of money.
1. Turn off the printer, as much as plausible. This parks the ink cartridges and prevents them from drying.
2. Use the black ink only setting to save on color cartridges.
3. Monitor the temperature and humidity of the room to limit the drying of the cartridges.
4. Wipe the printhead with a soft cloth to clear any clogs or residue.
5. Lower the print quality settings a tiny bit.
Amanda
HP Care
www.hp.com/support/
Isn't compatible with my new printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by the associate that sold me my printer that the 63XL ink would be ok with my printer; however, when I tried to install it the printer said that is was not compatible with my printer.
No, I would not recommend this to a friendLost money on that one!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink did not work, i tired to return for an exchange and was told i can't get one last time i shop there
No, I would not recommend this to a friendDefective cartridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink cartridge was defective. The printer would not recognize it. I had to buy another cartridge to replace it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I am sorry that you got a defective cartridge and had to buy another.
Information about returning it to the store or by mail can be found at: www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary Chris
HP Care
hp.com/support
WASTE OF MONEY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your better off buying the generic printer cartridge. I have never gotten near the estimated print sheets on anything HP sells.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I can understand if you are disappointed when the cartridges seem to run out too quickly. The advertised estimates of pages are based on a standard set of prints used by the industry.
How each individual cartridge will perform for you is determined by your own usage. High-density prints (such as images and graphs) will use more ink, especially if the paper is extra absorbent and the air is warm and dry.
Here are some things that might help lower your ink costs:
- Black is used a lot in almost every printout. Make use of the printer's draft mode whenever possible, to help stretch out black and colored ink
- Using the black-only setting will save on colored ink usage.
- Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying.
- Shutting the printer down between uses will save electricity and a few drops of ink here and there that are used to keep the inkjets cleared and ready for your next print job.
- Instant Ink lets you pay by the page. Check out the details at: instantink.com
If it appears that poor performance is due to a defect or you got a cartridge that was already low on ink, please contact the seller.
According to the Best Buy website: ""If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289).""
Mary
HP Care
hp.com/support
Defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for one small print job, then quit. Your store would not exchange. I am now suck wit a $39 useless ink cartridge.
No, I would not recommend this to a friendNot good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came in all dried up and printed gray not black. The printer kept reading low ink and being brand new ,thought it was full.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Sara,
Getting a cartridge that is supposed to be brand new, but low on ink is definitely not good. I am sorry this happened and can understand if you are disappointed.
Please contact the seller about this. According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."
Mary
HP Care
hp.com/support
Purchased in advance both color and black
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The color cartridge worked well. When I put the black cartridge into the machine, it turned out to be a dud....ugh... fortunately I had a spare around.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I'm sorry to hear that you got a cartridge that didn't work.
You can try returning it for a replacement.
Mary
HP Care
hp.com/support
Ink
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really doesn’t even last that long. It’s suppose to be an XL but doesn’t last much longer than the regular ink.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Rick,
I regret that you have had this experience. I can understand if you were disappointed when the cartridge seemed to run out too quickly.
Ink usage usually determines how long each individual cartridge lasts. High-density prints (like images and graphs) will use more ink, especially if the paper is highly absorbent and the surrounding air is dry.
If the poor performance appears to be due to the individual cartridge itself, consider returning it to the seller.
Mary
HP Care
hp.com/support
Useless when the printer is broken.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new printer came broken with a part missing. Now have to try and return it and the extra ink I bought for it. Rip off.
No, I would not recommend this to a friendTruth.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After what happened to me,never again. I can get them cheaper at wal-mart!!truth.
No, I would not recommend this to a friendDefective Cartri
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed the cartridge and it would not work. Continued to get a message to correctly install cartridge.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am sorry that the cartridge didn't print and you kept getting that message. That has to be distressing.
Since it appears that the product was defective when you got it, you can look into returning or exchanging it. Information about that can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary
HP Care
hp.com/support