Customer Ratings & Reviews
- Model:
- X4D92AN#140
- SKU:
- 11003946
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 64 2-Pack Standard Capacity Ink Cartridges for their good ink quality and ease of use. Many appreciate the product's price point and compatibility with their printers. While installation is generally simple, some customers have expressed concerns regarding the product's longevity and availability.
This summary was generated by AI based on customer reviews.
HP 64 dual ink package, standard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though this ink is original/standard and not the XL...I expected to be able to print more than 3 pages before running out of ink. IF it is recycled / refilled cartridge then the price should reflect that.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I understand your concerns. The cartridge is not recycled. You can verify this information at www.hp.com/anticounterfeit/. As for only getting a few pages, it seems there is a greater situation here.
Did you notice any leaks?
Did the cartridge dry out?
Many factors impact printing. Seeing trends with each cartridge helps improve printing in the future.
Amanda
HP Care
www.hp.com/support/
Either this printer-Tango or cartridge is horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dn't know if it is the cartridges or the printer (Tango Printer) but the print output is horrible. It looks like I am out of ink -skips, gray tones this printer and ink combo is NOT quality that I expect from HP
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Frank,
There is a quick way to determine if the problem is the printer or the cartridge. Clean the print rollers. Test another cartridge in the printer and see if the results differ. If there is any improvement, it is the cartridge. Pursue a replacement through www.bestbuy.com/site/help-topics/return-exchange-policy/. If not, reach out to HP at www.support.hp.com/us-en/contact-hp/.
Amanda
HP Care
www.hp.com/support/
Good ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As inks go, the hp ink is great and usually never a problem. Good for my printer quality.
I would recommend this to a friendIf you do not print often then not for you
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems like the cartridges dry up fast. Ill buy one, print a few pages, a few weeks later go to use and it seems dried up and does not distribute properly. Words are not legible
No, I would not recommend this to a friendInk2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink was available and at a good price. Checkout was easy.
I would recommend this to a friendHp isn't the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compare Hp printers to Ricoh, Konica Minolta and Kyocera printers and you'll see why HP are the laughing stock of the printer market.
No, I would not recommend this to a friendTri-color ink issue not solved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tri-color ink not working, printing. Only black ink on the package was printing with no problem. Contact the store with no success. The problem was not with my printer because i bought a new tri-color ink in different place and its printing with no problem.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm sorry the tri-color cartridges didn't work. I suggest you try to return it to Best Buy at www.bestbuy.com/site/help-topics/return-exchange-policy/. If you have further questions, reach Best Buy at https://www.bestbuy.com/contact-us. HP can be reached at www.support.hp.com/us-en/contact-hp/.
Amanda
HP Care
www.hp.com/support/
HP defective, BB terrible return policy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black cartridge didn't work. HP printer could read magnetic stripe. Because of BB ridiculous 14 day return policy, I'm unable to return. I'll buy Amazon knock offs from now on. At least they work and if they don't you can easily return.
No, I would not recommend this to a friendGoing broke with this ink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So very expensive for so little ink, gone in no time. HP has us wrapped around their greedy fingers.
No, I would not recommend this to a friendNot the correct item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I accidentally ordered the wrong size cartridge and only realized it upon opening the package. Unfortunately, the vendor did not accept returns, so I decided to ask them to dispose of it for me, as it held no value for me.
No, I would not recommend this to a friendHp black & Tricolor 2Pack
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black cartilage did not communicate with hp 7864 Envy printer; so I could not print. Had to bring back to Best Buy store. Did not know you had to bring back both tri color & black cartridge back to store even though tri color worked
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
Communication errors often occur because the printer cannot read the cartridge or recognize it. I can walk you through the steps to solve this issue. Start by shutting down the printer. Be sure to take out the cartridge and restart the printer. Then, put the cartridge back inside the holder. The firmware update is the issue if the printer doesn't recognize it. Revert the newest update, and the printer should work.
Amanda
HP Care
www.hp.com/support/
Printer ink
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the ink doesn’t last very long. Which for the cost I would think it would last longer.
No, I would not recommend this to a friendit was in stock - needed immediately
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks goodness it was in stock. couldn't find it anywhere else.
I would recommend this to a friendWorks as Expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't go wrong buying the name brand ink. Always the safe choice.
I would recommend this to a friend- Pros mentioned:Compatibility
One of two units in package is faulty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought another unit. Both old and new cartridges work fine. The BB purchase is defective
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello Chas,
I am unhappy to hear that you were sent a defective cartridge. That had to have been frustrating!
When you receive a cartridge from a vendor that is defective, you can:
- request a replacement or a refund, if you are within the time where you are able to return it.
- contact us if it is a defective genuine cartridge that is not replaced by the vendor (and it is still within the warranty ends date on the cartridge): hp.com/contactHP
Mary
HP Care
hp.com/support
Ran out fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color cartridge only lasted for about 50 pages of printing. Going to try the xl cartridge next time.
No, I would not recommend this to a friendDecent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are pretty small. Didnt llast very long. Wouldnt recommend
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
The cartridges are compact but meant to provide lots of ink. Regarding how long they last, that depends on usage. Did you print many pages at once? That will impact the length of time. Print each page carefully to save ink and turn off the printer if idle. There are XL cartridges and combo packs that provide additional ink. Regular maintenance goes a long way for saving ink as well.
Amanda
HP Care
www.hp.com/support/
Wrong ink
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great product too bad the sales person gave me the wrong one for the printer I bought at Best Buy
No, I would not recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, i will recomment to my friends. That was helpful.
I would recommend this to a friendWay too little ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will be purchasing an Epson so I spend less on ink. I was not aware how inefficient this Dnvoy system is.
No, I would not recommend this to a friend