Customer Ratings & Reviews
- Model:
- X4D92AN#140
- |
- SKU:
- 11003946
Customer reviews
Rating 4.7 out of 5 stars with 2587 reviews
(2,587 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 64 2-Pack Standard Capacity Ink Cartridges for their good ink quality and ease of use. Many appreciate the product's price point and compatibility with their printers. While installation is generally simple, some customers have expressed concerns regarding the product's longevity and availability.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Neededink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ink cartridges are RIDICULOUSLY OVERPRICED....but I needed ink.(They don't last very long, either.)
This review is from HP - 64 2-Pack Standard Capacity Ink Cartridges - Black/Tri-color
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello Mr. M,
It's unfortunate these cartridges are not working well for you. While there are some factors we cannot change, I can help you make the cartridges last longer. Turn down the print quality setting on the printer. This action will conserve ink, although the print may become lighter. Try to use print preview as much as plausible.
Amanda
HP Care
www.hp.com/support/
Rated 1 out of 5 stars
All Ink is terrible
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love how they keep reducing the number of pages one ink cartridge will do and greatly increasing the price. Thank you for ripping me off.
This review is from HP - 64 2-Pack Standard Capacity Ink Cartridges - Black/Tri-color
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only printed seven months bank statements, made Photocopy of less than 10 documents and the ink is finished. The Photo Envy Printer 7155 is trash..
This review is from HP - 64 2-Pack Standard Capacity Ink Cartridges - Black/Tri-color
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I am sorry that the cartridges you received performed so poorly. Assuming that they were full when inserted, it does seem like you should have been able to make more copies.
When it seems that the low page yield was caused by a defective cartridge, it is always an option to contact the seller.
Mary
HP Care
hp.com/support
Rated 1 out of 5 stars
Ink cartridges
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink harden throughout my printing on papers were solute outlining $50+ check dates
This review is from HP - 64 2-Pack Standard Capacity Ink Cartridges - Black/Tri-color
I would recommend this to a friendBrand response from HP Team
Posted .Hello there Rolo,
Several factors cause the ink to harden or dry. It’s a hassle and not our intended goal for our customers. Having a close expiration date is just one factor. Around this time of year, temperatures rise. Leaving the printer on causes the heat to reach the ink printhead. Watching the humidity is essential too. Cleaning the printhead with a damp cloth helps.
Amanda
HP Care
www.hp.com/support/
Rated 1 out of 5 stars
Jnferior ink cartridges
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cartridges did not last long. Never had this ptkblem before.
This review is from HP - 64 2-Pack Standard Capacity Ink Cartridges - Black/Tri-color
No, I would not recommend this to a friendRated 3 out of 5 stars
ink
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ink runs out quick, need more way to often when doing big projects
This review is from HP - 64 2-Pack Standard Capacity Ink Cartridges - Black/Tri-color
I would recommend this to a friendRated 1 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used them yet. They are backup for my new printer.
This review is from HP - 64 2-Pack Standard Capacity Ink Cartridges - Black/Tri-color
I would recommend this to a friendBrand response from HP Team
Posted .Hi there Catherine,
I want to thank you for being an HP customer. I understand you have yet to use the product. Still, verify the ink level and try a test print page. If there is a problem with the cartridge, you will make the return window. If you have any questions, reach out to Best Buy at https://www.bestbuy.com/contact-us.
Amanda
HP Care
www.hp.com/support/
Rated 1 out of 5 stars
Ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product by hp is terrible, the color drys up very fast or it just doesn’t work
This review is from HP - 64 2-Pack Standard Capacity Ink Cartridges - Black/Tri-color
I would recommend this to a friendBrand response from HP Team
Posted .Hi there Soroam,
This case is not the result we want our customers to have. I grasp your strong sentiment about the product, which is logical considering the problem you faced. Maybe you have come across a defective cartridge. Most likely, you haven't heard our vital ink-boosting advice.
Color cartridges are used less frequently, causing extra drying. Humidity and heat impact the cartridges. It is suggested to keep the room where the printer is located at room temperature. Cleaning the printhead of the cartridge with a warm cloth removes clogs and can help cartridges function. As a general tip, employing draft mode before printing helps save ink.
Amanda
HP Care
www.hp.com/support/
Rated 1 out of 5 stars
No life span on these ink cartridges
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No life span on these ink cartridges. They don't last long at all.
This review is from HP - 64 2-Pack Standard Capacity Ink Cartridges - Black/Tri-color
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I can understand if you are disappointed when the cartridges seem to run out too quickly.
How each individual cartridge will perform for you is determined by your own usage. High-density prints (such as images and graphs) will use more ink, especially if the paper is extra absorbent and the air is warm and dry.
Here are some things that might help lower your ink costs:
- Use the printer's draft mode whenever possible, to help stretch out black and colored ink
- Using the black-only setting will save on colored ink usage.
- Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying.
- Shutting the printer down between uses will save electricity and a few drops of ink here and there that are used to keep the inkjets cleared and ready for your next print job.
- Instant Ink lets you pay by the page and can save you a lot, especially if you print high-density frequently. Check out the details at: instantink.com
If it appears that poor performance is due to a defect or you got a cartridge that was already low on ink, please contact the seller.
You can return it or exchange it either to the store or by mail. Information about that can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary
HP Care
hp.com/support
Rated 1 out of 5 stars
Ink
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not last long in printer if you do not use every day. Goes dry quickly.
This review is from HP - 64 2-Pack Standard Capacity Ink Cartridges - Black/Tri-color
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tri color cartridge was defective. Prints all came out with just pink
This review is from HP - 64 2-Pack Standard Capacity Ink Cartridges - Black/Tri-color
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst cartridges from HP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printed 18 Color pages, 12 black and white and the printer told me I was low.
This review is from HP - 64 2-Pack Standard Capacity Ink Cartridges - Black/Tri-color
No, I would not recommend this to a friendRated 3 out of 5 stars
Need replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace my other ink since it was other ink was printing marks
This review is from HP - 64 2-Pack Standard Capacity Ink Cartridges - Black/Tri-color
No, I would not recommend this to a friendRated 1 out of 5 stars
It ran out of ink too early. I hardly printed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was most disappointing. I lived too far to take back
This review is from HP - 64 2-Pack Standard Capacity Ink Cartridges - Black/Tri-color
No, I would not recommend this to a friendRated 1 out of 5 stars
Mice product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good amount of ink. Price is a little on the high side
This review is from HP - 64 2-Pack Standard Capacity Ink Cartridges - Black/Tri-color
I would recommend this to a friendRated 3 out of 5 stars
Apple Watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for granddaughter, waiting to receive her new iphone
This review is from HP - 64 2-Pack Standard Capacity Ink Cartridges - Black/Tri-color
I would recommend this to a friendRated 2 out of 5 stars
Dries up and runs out fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dries up and runs out fast. It's nuts paying so much for ink these days!
This review is from HP - 64 2-Pack Standard Capacity Ink Cartridges - Black/Tri-color
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
HP ink
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ink is so easy to install. Works very well on all kinds of paper or photo paper
This review is from HP - 64 2-Pack Standard Capacity Ink Cartridges - Black/Tri-color
I would recommend this to a friend Rated 1 out of 5 stars
Ink that was dried up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink was defective and would not give me a refund....got stock with defective ink
This review is from HP - 64 2-Pack Standard Capacity Ink Cartridges - Black/Tri-color
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Jfalahi,
I'm very sorry you couldn't get a refund. There are a few reasons for this outcome. The first issue is that Best Buy doesn't allow returns after a certain time period. They also do not allow returns for items that have been opened. Review the full policy at www.bestbuy.com/site/help-topics/return-exchange-policy/ for future reference.
Amanda
HP Care
www.hp.com/support/
- Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
A good printer ink option
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An affordable option for printer ink. Easy enough to install. Just wish it lasted longer! Will probably get the XL ones next time.
This review is from HP - 64 2-Pack Standard Capacity Ink Cartridges - Black/Tri-color
I would recommend this to a friend












