Customer Ratings & Reviews
- Model:
- N9J90AN#140
- SKU:
- 5976500
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 64 Standard Capacity Ink Cartridge, especially regarding its excellent ink quality and ease of installation. Many appreciate the product's affordable price point and seamless compatibility with their printers. Overall, customers seem happy with the cartridge's performance and availability.
This summary was generated by AI based on customer reviews.
Good price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the ink runs out very soon and if you don't use it much later it won't work anymore
No, I would not recommend this to a friendTypical cartrige
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs out of black quickly ... not as good value for the price
No, I would not recommend this to a friendEsy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got no help from sales crew. I picked up the item from display rack.
I would recommend this to a friendHP Ink Cartridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cartridges are overpriced. Ink starts to fade too quickly.
No, I would not recommend this to a friendInventory levels
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is what I needed, although I would have preferred the XL version. I wish our local Best Buy would do better on keeping items in stock.
I would recommend this to a friendEasily Accessible Ink!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printing large amounts for a presentation and ran out of ink. Thankful Best Buy had it in stock and I could get back to making my packets!
I would recommend this to a friendInk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems as though these cartridges do not last very long
I would recommend this to a friendOut old toner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted the XL. Told you were out until late January.
I would recommend this to a friend- Pros mentioned:Ink quality
Default
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to bring the cartridge back to the store the black ink didn’t last long at all maybe about six pages. It was probably a default because the one I had previous lasted a lot longer than this one.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello Cassie,
I am very sorry that your black cartridge wasn't a good one. It should have printed much more.
You can return it or exchange it either to the store or by mail. Information about that can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary
HP Care
hp.com/support
Does not last long for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product does not last long ink does not last long enough
No, I would not recommend this to a friendWay to expensive for Malaysia product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way to expensive, color was just OK not great, printed on photo paper.
No, I would not recommend this to a friendNothing special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was just a needed buy to print it works and not much more.
I would recommend this to a friendDissapointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy with the amount of copies that can be printed with this product. I wish there was a reliable alternative but I'm reluctant to use anything other than a HP ink cartridge in my HP printer. Very expensive.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Clyde,
I'm sorry that this happened to you, I can understand your disappointment when the cartridges seem to run out too quickly. You might consider getting the XL version of the cartridge. Most people find it to be a better value.
How a cartridge will perform in your own printer will vary according to several things. High-density prints (like images and graphs) will use more ink, especially if the paper is highly absorbent and the surrounding air is dry.
Here are some things that might help lower your ink usage:
- Set the printer to draft mode whenever possible
- Using the black-only setting will save on colored ink usage.
- Shut the printer down between uses
- Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying
Mary Chris
HP Care
hp.com/support
Too little.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price is great but HP is skimpy with the amount of ink. Thumbs up for Best Buy and thumbs down for HP.
No, I would not recommend this to a friendRuns out quickly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink doesn’t last I am trying to figure out a new printer that has longer lasting ink cartridges.
No, I would not recommend this to a friendNot so good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't really like it because you have to use the printer constantly and if you don't use it the ink will dry soon. Bad quality.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I hear your input. The printer cartridges can dry out quickly, especially in summer. I have a great tip to counter this issue.
Instead of printing and wasting ink, manually clean off the printhead weekly. The printer also has an automatic maintenance option, although I prefer manual cleaning.
Another strategy is to turn off the printer when it is not in use. This action returns the cartridge to a covered position, preventing dried cartridges.
Amanda
HP Care
www.hp.com/support/
Not a lot of ink
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that much ink for the price. It's not worth it
No, I would not recommend this to a friendNothing outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just printer ink, nothing outstanding about it. I needed it
I would recommend this to a friendThis ink is trash!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy another HP inkjet again. Their ink is garbage now!! If you use the printer often, the ink will run out very quickly. If you don't use it often enough, the ink cartridges dry out and put lines through everything! Either way, HP gets more of your money for buying new cartridges constantly!! Screw you HP I'm buying a laser printer.... and definitely not your brand!!
No, I would not recommend this to a friendCartridges Dry too quick. What a waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only problem with these ink cartridges in that they dry up fast if you don’t use them. I won’t be buying another HP printer. I have seen the eco friendly printer that you can fill the cartridges yourself.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Lee,
I am very sorry if you are disappointed that the cartridges seem to dry up when you aren't printing much. I do have some tips for you that might help though.
If you only print occasionally, it is a good idea to shut the printer down between uses. That will save electricity and also the drop of ink that the printer has to use occasionally to keep the tiny inkjet nozzles cleared.
However, it is important to always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridge is protected from excessive drying which leads to clogging. The clogs can be cleaned using the routine from the printer's menu, but it wastes some ink.
Speaking of waste, HP is very good about trying to protect the environment. Our plants and offices have won awards for reduction of waste and recycling efforts. HP also has the Planet Partners program which recycles cartridges, printers and other product waste:
https://www8.hp.com/us/en/hp-information/recycling/ink-toner.html
If it appears that poor performance from the cartridge is due to a defect or you got a cartridge that was already low on ink, please contact the seller.
According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."
Mary
HP Care
hp.com/support