Customer Ratings & Reviews
- Model:
- N9J90AN#140
- |
- SKU:
- 5976500
Customer reviews
Rating 4.6 out of 5 stars with 1821 reviews
(1,821 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers have good things to say about the 64 Standard Capacity Ink Cartridge, especially regarding its excellent ink quality and ease of installation. Many appreciate the product's affordable price point and seamless compatibility with their printers. Overall, customers seem happy with the cartridge's performance and availability.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t use the copier that often. I think I got about 20 uses out of it before the ink dried up. I checked the box that it came in and the ink had been expired for a year and I only had the ink for about 2 months. I will remember to check the expiration dates from now on.
I would recommend this to a friendBrand response from HP Team
Posted .Hi,
I can understand if you are disappointed with the cartridges you were sent. You should have gotten ones that printed more.
The date on the box is not an expiration date, but the date that the warranty expires. Sometimes it has sat on the shelf for a long time. Carefully stored cartridges last a long time after that date has passed. However, an outdated cartridge often is found to have been refilled.
It is possible that the cartridge is just clogged and not letting the ink through the inkjets. If the ink levels are good, there is a cleaning routine available from the printer's menu that you can use to clear out the tiny nozzles. The routine might need to be run more than once to clean the clogs out completely.
If you only print occasionally, it is a good idea to shut the printer down between uses. However, it is important to always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridge is protected from excessive drying which leads to clogging
Mary
HP Care
hp.com/support
Rated 3 out of 5 stars
To little for to much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to run out of ink way to fast. Therefore, over priced for amount of ink within.
I would recommend this to a friendRated 3 out of 5 stars
Pricey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pricey but when you need it and dont have another quick option then its ok
I would recommend this to a friendRated 3 out of 5 stars
Short life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely short life - I feel like a cartridge needs to be replaced every week.
No, I would not recommend this to a friendRated 3 out of 5 stars
Too expensive
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink is ink and way too expensive but what choice does anyone have?
I would recommend this to a friendRated 3 out of 5 stars
Needs more ink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink didn’t even print 100 pages. Now I’m back in the store to buy more ink.
I would recommend this to a friendRated 3 out of 5 stars
Necessary Evil
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed ink for my printer so had no other choice but to purchase. I think ink is too pricey.
I would recommend this to a friendRated 3 out of 5 stars
Buy the XL ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok however I would recommend getting 64XL ink as it seems to last longer.
I would recommend this to a friendRated 3 out of 5 stars
Good price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the ink runs out very soon and if you don't use it much later it won't work anymore
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT PURCHASE!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BOUGHT CARTRIDGE AND IT WAS 1/4 FULL AND WOULD NOT PRINT ANY BLACK. WENT TO TAKE IT BACK AND THEY WILL NOT RETURN BECUASE IT IS A CONSUMABLE ITEM. DONT NOT BUY!!!!! PURCHASE FROM AMAZON MUCH CHEAPER AND THEY STAND BEHIND THE PRODUCT.
No, I would not recommend this to a friendRated 3 out of 5 stars
ink
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's OK.....It ran out of Ink to fast for me. Not my fav
I would recommend this to a friendRated 3 out of 5 stars
Esy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got no help from sales crew. I picked up the item from display rack.
I would recommend this to a friendRated 3 out of 5 stars
Typical cartrige
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs out of black quickly ... not as good value for the price
No, I would not recommend this to a friendRated 3 out of 5 stars
HP Ink Cartridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cartridges are overpriced. Ink starts to fade too quickly.
No, I would not recommend this to a friendRated 3 out of 5 stars
Ink
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems as though these cartridges do not last very long
I would recommend this to a friendRated 3 out of 5 stars
Out old toner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted the XL. Told you were out until late January.
I would recommend this to a friendRated 5 out of 5 stars
Inventory levels
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is what I needed, although I would have preferred the XL version. I wish our local Best Buy would do better on keeping items in stock.
I would recommend this to a friendRated 5 out of 5 stars
Easily Accessible Ink!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printing large amounts for a presentation and ran out of ink. Thankful Best Buy had it in stock and I could get back to making my packets!
I would recommend this to a friendRated 1 out of 5 stars
Default
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to bring the cartridge back to the store the black ink didn’t last long at all maybe about six pages. It was probably a default because the one I had previous lasted a lot longer than this one.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello Cassie,
I am very sorry that your black cartridge wasn't a good one. It should have printed much more.
You can return it or exchange it either to the store or by mail. Information about that can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary
HP Care
hp.com/support
Rated 3 out of 5 stars
Does not last long for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product does not last long ink does not last long enough
No, I would not recommend this to a friend












