Customer Ratings & Reviews
- Model:
- N9J90AN#140
- SKU:
- 5976500
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 64 Standard Capacity Ink Cartridge, especially regarding its excellent ink quality and ease of installation. Many appreciate the product's affordable price point and seamless compatibility with their printers. Overall, customers seem happy with the cartridge's performance and availability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ink quality
Wrong Ink
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been great if it was the right ink for my printer. Unfortunately I had already opened the package so I was unable to return to the store.
I would recommend this to a friend - Pros mentioned:Ink quality
Ink
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted the xl package because I use mostly black ink. You were out. So I had to buy 2 of these. Cost me extra money.
No, I would not recommend this to a friend BLACK INK CARTRIDGE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP64 black ink cartridge. Goes great with the new HP printer we bought a few months ago. Only issue we had was the quick replacement of the cartridge. Larger cartridge is available but double the price.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
Glad you like the quality, but I'm sorry to hear that you are disappointed with how quickly you have had to change the cartridge. Many find that the XL version is a better value.
Unless the cartridge was damaged or defective, the ink usage will determine how long it will last. High-density prints (such as photos and graphs) will use up more ink, especially if the paper is highly absorbent and the environment is dry.
Here are some things that might help lower your ink usage:
- You can use the printer's draft mode and black-only settings, whenever possible, to save ink.
- Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets it ‘park’ so that the cartridges are protected from excessive drying.
- Instant Ink might be worth trying. The subscription plans are based on how many pages you print. You can check out the details at: HPinstantink.com
If it appears that the low page yield was caused by a defective cartridge, you can contact the seller about that.
Mary
HP Care
hp.com/support
Out with HP/ In with Epson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ink cartridge caused me to finally make the switch to Epson. I printed a total of 6 pages and the ink was low. HP quality control and greed has gone down hill fast over the last few years.
No, I would not recommend this to a friendGreat for general purposes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. The ink lasts a good amount of time for everyday use.
I would recommend this to a friendhp ink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very poor item , poor quality very little ink . i would not purchase again. i would not recommend to anyone
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I am sorry to find that the cartridge wasn't very good. I can understand if you are disappointed.
Since it appears that the product was defective when you got it, you can look into returning or exchanging it. Information about that can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary
HP Care
hp.com/support
- Pros mentioned:Ink quality
We are not sure what is meant by title
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality ink, great pictures. We like our new printer and the HP ink lasts well, we are satisfied.
I would recommend this to a friend Mr wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would continue to buy always at best buy
I would recommend this to a friend- Pros mentioned:Ease of use
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to review. Package opens easily, slides in and out of printer easily.
I would recommend this to a friend Not bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never got to use it. I bought the wrong size and they won't rxchange it when i went back to exchange it.
I would recommend this to a friendBrand response from HP Team
Posted .Hi there,
I am sorry that you bought the wrong size and had difficulty returning it. Accidentally ordering the wrong size is a common phenomenon for printer users.
The link for returns is listed below. It has a return and exchange policy on the site. You may also start a return online.
https://www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/
If you have any more questions, do not hesitate to reach out to us. The HP contact site is here: https://support.hp.com/us-en/contact-hp.
Don't forget to join the instant ink program; it automatically orders the right cartridge for you!
https://www.hp.com/us-en/shop/cv/instantink
-Amanda
HP Care
hp.com/support/
Ink for my printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't last long enough. The cost needs to match the product
I would recommend this to a friendBrand response from HP Team
Posted .Hello there,
I understand the cost is not matching your results. I understand your desire to have less cost per page. I hope to give your the information to satisfy your needs. First, did you check the ink cartridge? As a precaution, look for leaks and clean the printhead with a damp cloth. When you finish using the printer, could you turn it off and unplug it? If there are any questions, HP support is available to help.
Amanda
HP Care
www.hp.com/support/
It's ink
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ink. Wish it lasted longer for my printer but okay value.
I would recommend this to a friendOver priced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink is cool price is no i recommend getting an epson ecotank printer to save on ink prices
No, I would not recommend this to a friendInk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy prints very light this is the ink recommended by printer
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Yvette,
I am sorry that your cartridge was not printing dark enough. I can understand if you are irritated by that fact.
Information about returning it to the store or by mail can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary Chris
HP Care
hp.com/support
Goes dry before printing the max pages
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goes dry before printing the advertised number of pages, so it keeps you buying a new one to print a couple of pages
No, I would not recommend this to a friendInk fades so quick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second ink since I got the printer and I am very disappointed when I see that my printing of only 9pages and it's started showing faded print out. It looks that the ink is not of good quality, will not last long such that the machine will go automatic order. It sucks!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Tom,
I am sorry that the cartridge isn't printing well now. It sounds like it is running out of ink too early.
If you haven't had the cartridge very long and it is running low, you can try contacting Best Buy about a return.
According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."
Mary
HP Care
hp.com/support
Does the job, but not for long.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ink cartridges provide ink, but dry up too quickly. I’ve never gotten my money’s worth out of them.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am sorry that the cartridges you got performed so poorly. I can understand why you are disappointed with them.
Here are a few facts about ink usage that might help you get more printouts next time without too much extra effort:
- A high-density print (like an image or graph) will use the ink more quickly than a text-only document, particularly if the paper is highly absorbent and the environment is dry. If you print a lot of photos and such, it is likely that Instant Ink will be a good option for you, since you pay by the page, not for cartridges. Details at: instantink.com
- A lot of black is used in most printouts, so it usually runs out faster. However, using the draft and black only settings on your printer can help save on ink, particularly the colors.
- Shutting the printer down between uses can result in some savings. However, always use the power button on the printer itself to turn it off. That will let the printer to 'park' so that the nozzles that spray the ink onto the paper are protected from excess drying.
When it appears that the low page yield was caused by a defective cartridge, you can always contact the seller about it.
Mary
HP Care
hp.com/support
Dried out and not useable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my cartridge with this new one. Not able to print. The cartridge was completely dried out. This is not the first time that genuine HP ink has done this to me.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
Oh no! Opening up dry cartridges is not fun. It is a possibility that the cartridge dried in the packaging. That is not the outcome we hope for our customers. We take precautions to wrap each cartridge and protect the printhead carefully.
I am saddened to hear this case has happened to you multiple times. If you would like to speak to our staff further, go to www.support.hp.com/us-en/contact-hp/.
Amanda
HP Care
www.hp.com/support/
I like it over any other brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s one of the best on the market. Whenever I buy I choose this brand
I would recommend this to a friendWaste of money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second consecutive black ink cartridge I've purchased that stopped working. I don't print very often, and the color has always worked, but the black ink stops working. I really, really regret buying HP.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there James,
I apologize. This is the second time you have had trouble with the cartridges. Have you tried realigning the printer? If this happens with multiple cartridges, reading black cartridges could be an issue. I'm so sorry you had this experience. Please reach out to support.
Amanda
HP Care
www.hp.com/support/