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Customer Ratings & Reviews

Model:
N9J92AN#140
SKU:
5976503
Your price for this item is $62.89

Customer reviews

Rating 4.7 out of 5 stars with 2510 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the 64XL High-Yield Ink Cartridge, particularly regarding its ink quality, ease of use, and overall performance. The cartridge is also praised for its compatibility. However, some customers find the price to be a concern and have noted that it can be difficult to find in stores.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,510 reviews
  • Rated 3 out of 5 stars

    Cartridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t hold any more ink than the standard one does. Reviews must be at least 50 words so adding more useless information.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 2 out of 5 stars

    Slow Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer ink product is fine. The service was slow. . .slow. . .slow!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pricy Ink

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ink, but HP uses way too much ink and gets pricy after a while with large print jobs.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    the usual overpriced ink.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ink, it prints. What more can you ask for???? other than ink is extremely overpriced

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    These cartridges don't go too far!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they made these cartridges to go further than they do. They run out fast and don't last as long as the old one did!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very surprised that when the ink Cary showed up they were in so bad shape. Shipping was a good quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good ink

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink is fine.Just don't like the idea that ink purchased from another company usually will not work with HP printer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ink, big deal. It's ink, big del. It's ink, big deal. It's ink, big deal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't order from Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered through Best Buy two cartridges. One was OK the other had been the parking seal broken and the cartridge replaced with a used one. BEST BUY REFUSED TO EXCHANGE IT. Manager would not even face me but talked through the poor cashier. Otherwise, I only buy HP but now from elsewhere.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 2 out of 5 stars

    Good ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the XL ink as they last longer. Wish it came in a combo pack for color cartridges though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well this new printer ink does not lat as long as the previous version inks. maybe i bought the wrong printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work in the the computer I bought from you in feb but just set up in my new room. The same goes for the 65xl I bought from you. I have the hp7100 and extremely disappointed especially after requesting help and suggestions from your sales person. Now the $80.00 worth of ink is useless.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello Gary,

      I'm sorry that you didn't get a cartridge that worked. I can imagine what a disappointment that must have been.

      The HP 64 cartridge is the correct cartridge for your printer. The HP 64XL cartridge you got must be defective. It can be confusing when the printer rejects it, but that is probably because the printer can't recognize it because of the defect.

      According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Mary
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    Expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive and doesn’t last that long. Most hp ink cartridges are the same, unfortunately!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    50/50 shot

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes they are dry and I can’t use them. It’s brand new one so I don’t know why it gets dry...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt work after 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last one i bought stopped working after 2 weeks, seemed dry

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 1 out of 5 stars

    Disappointed how often I have to change cartrIdge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced cartridge within a few days. I do not print that much, so I couldn’t figure out what was going on. At this rate, I should have kept my Epson Printer. The cartridges for the Epson lasted quite a while. I am very disappointed. The quality in the printouts are very good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ink is expensive!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink works just fine but I wish they didn't charge so much for it...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the ink dried up pretty quickly. It is a hit or miss

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Older male adult vs. tech issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful staff helped us make this purchase. We tend to rely on Best Buy team members for assistance and direction.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Suck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horribly expensive for how little ink... and how restrictively obstrusive HP is...

    No, I would not recommend this to a friend