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Customer Ratings & Reviews

Model:
N9J92AN#140
SKU:
5976503
$62.89

Customer reviews

Rating 4.7 out of 5 stars with 2533 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the 64XL High-Yield Ink Cartridge's ink quality, ease of use, and overall performance. Many customers find that the ink quality meets their expectations and the product works as expected. However, some customers have expressed concerns regarding the price and availability of the ink cartridge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,533 reviews
  • Rated 3 out of 5 stars

    Good quality not long lasting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used generic ink which is almost as good but HP ink clearly better. The only down side is that it doesn't last long enough considering it's high price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cartridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t hold any more ink than the standard one does. Reviews must be at least 50 words so adding more useless information.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 2 out of 5 stars

    Slow Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer ink product is fine. The service was slow. . .slow. . .slow!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Ink

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just HP printer refill I run out of ink very quick.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pricy Ink

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ink, but HP uses way too much ink and gets pricy after a while with large print jobs.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    These cartridges don't go too far!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they made these cartridges to go further than they do. They run out fast and don't last as long as the old one did!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    the usual overpriced ink.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ink, it prints. What more can you ask for???? other than ink is extremely overpriced

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very surprised that when the ink Cary showed up they were in so bad shape. Shipping was a good quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ILLINOIS TAX EXEMPT CERTIFICATE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I TOLD THE SALES REPRESENTATIVE THAT WE ARE ILLINOIS TAX EXEMPT 501 (C)(3). DESPITE MY PROTESTATIONHE SAID HE COULD NOT FIND IT IN THE SYSTEM. I CAME HOME AND I WAS ABLE TO LOCATE THE TAXEXEMPT CERTIFICATE ON FILE IN YOUR SYSTEM.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good ink

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink is fine.Just don't like the idea that ink purchased from another company usually will not work with HP printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 2 out of 5 stars

    Good ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the XL ink as they last longer. Wish it came in a combo pack for color cartridges though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ink, big deal. It's ink, big del. It's ink, big deal. It's ink, big deal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well this new printer ink does not lat as long as the previous version inks. maybe i bought the wrong printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work in the the computer I bought from you in feb but just set up in my new room. The same goes for the 65xl I bought from you. I have the hp7100 and extremely disappointed especially after requesting help and suggestions from your sales person. Now the $80.00 worth of ink is useless.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello Gary,

      I'm sorry that you didn't get a cartridge that worked. I can imagine what a disappointment that must have been.

      The HP 64 cartridge is the correct cartridge for your printer. The HP 64XL cartridge you got must be defective. It can be confusing when the printer rejects it, but that is probably because the printer can't recognize it because of the defect.

      According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Mary
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    Expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive and doesn’t last that long. Most hp ink cartridges are the same, unfortunately!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    50/50 shot

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes they are dry and I can’t use them. It’s brand new one so I don’t know why it gets dry...

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 1 out of 5 stars

    Disappointed how often I have to change cartrIdge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced cartridge within a few days. I do not print that much, so I couldn’t figure out what was going on. At this rate, I should have kept my Epson Printer. The cartridges for the Epson lasted quite a while. I am very disappointed. The quality in the printouts are very good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt work after 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last one i bought stopped working after 2 weeks, seemed dry

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't order from Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered through Best Buy two cartridges. One was OK the other had been the parking seal broken and the cartridge replaced with a used one. BEST BUY REFUSED TO EXCHANGE IT. Manager would not even face me but talked through the poor cashier. Otherwise, I only buy HP but now from elsewhere.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ink is expensive!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink works just fine but I wish they didn't charge so much for it...

    I would recommend this to a friend