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Customer Ratings & Reviews

Model:
N9J92AN#140
SKU:
5976503
Your price for this item is $62.89

Customer reviews

Rating 4.7 out of 5 stars with 2510 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the 64XL High-Yield Ink Cartridge, particularly regarding its ink quality, ease of use, and overall performance. The cartridge is also praised for its compatibility. However, some customers find the price to be a concern and have noted that it can be difficult to find in stores.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,510 reviews
  • Rated 3 out of 5 stars

    Runs out quickly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but runs out of ink quickly............

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too little for so much !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too costly, don’t get as many copies as claimed. Don’t buy !!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP brand worked great compared to off brand ones i have tried in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to find and purchase. Properly directed to the sales area. Thank you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to insert

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet, backup for the current cartridge

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    like any other ink...expensive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink cartridge does its job, but you pay high dollars for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always in stock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is always in stock online and I get quick delivery too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the delivery aspect. made it easy, no store hassel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the high yield version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cartridge allows 480 pages. Definitely the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Longer lasting ink cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink cartridges seem to have a lot less ink than previously and have to be replaced more often. The XL cartridge is more cost efficient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink cartridge would not print well at all after print out several documents over a span of a few months. Ink had at least 3/4 of ink still available to use. I’ve done everything I usually do to clean print cartridges, which usually works with print streaks and nothing works. This is a first that I was not able to fix a print cartridge issue. I definitely won’t be buying the XL cartridges anymore, I’ll stick to the cheaper standard cartridge.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      After having a cartridge with weak print quality, I understand your feelings. The print quality might have hindered your work or school printing. We take into account that our customers depend on our products. Let's try to resolve the print quality together.

      It appears you have already completed the printer maintenance. Manually cleaning the print rollers might decrease spotting or streaking. I would also check the printhead for a clog. If you wipe the printhead gently with a damp cloth, any dried ink will be eliminated. This type of outcome is common when a printer is lightly used.

      As a last measure, we are always available to chat at our site, www.support.hp.com/us-en/contact-hp/.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    Pricey one page worth of ink?!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cartridge for my HP printer. After printing out one page the first day something went wrong. The second day I tried a one page print and got a low ink message. This shouldn’t happen since it’s HP ink and the printer is HP.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Numbers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packets say one thing but the number of copies I get is another. Most of my pages isn’t even half of what you are suggested of getting on the ink package so I would recommend not even wasting your time on this

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I'm sorry that the cartridge did not last as long as you thought. The page yield is approximate and based on industry-standard ISO testing.

      Actual number of pages depends on many factors, high-density photos and the like use ink more quickly and lots of black is used on just about every print job.

      If you feel there was something wrong with a cartridge, you can always contact the seller to see about a replacement.

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Starts drying out too fast.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t use the ink fast enough it will start drying and you have to spend lots of time cleaning and realigning the print heads to get a good quality print.

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry that the cartridge dries out too quickly. . I can understand if you are disappointed

      It is a good idea to shut the printer down between uses. However, it is important to always use the printer's power button to turn it off. That gives it time to ‘park’ so that the cartridge is protected from excessive drying which leads to clogging.

      If the poor performance appears to be due to a defective cartridge, please consider returning it to the seller. You can return it or exchange it either to the store or by mail. Information about that can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    SUCKS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUCKS DIDNT WORK AND STILL DONT AND I NEEDED TO PRINT DOCUMENTS FOR IMPORTANT THINGS FOR MY ATTORNEY THIS INK WAS A WASTE OF MY

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't really say, I've only had this printer for 3 weeks. But from past experience HP is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased it when I bought the printer because ink that came with it lasted two weeks.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ink Cartridge-Communication Error

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink cartridge has an error with the printer. Total waste of $$$. Next printer will not be an HP.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink quality is terrible. Does not last long and over priced.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I was saddened to hear the ink quality was poor. The ink quality settings are adjustable on most printers. Thinner paper tends to both improve the deposits and save ink. The price is high because our ink is held to quality standards. Therefore, it is essential to conserve ink when plausible. A significant way to save is to turn off the printer as soon as you finish the print. This returns the cartridge to the covered position, saving ink.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 5 out of 5 stars

    HP 64

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been happy with HP products and the prompt delivery from Best Buy.

    I would recommend this to a friend