Customer Ratings & Reviews
- Model:
- N9J92AN#140
- SKU:
- 5976503
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the 64XL High-Yield Ink Cartridge's ink quality, ease of use, and overall performance. Many customers find that the ink quality meets their expectations and the product works as expected. However, some customers have expressed concerns regarding the price and availability of the ink cartridge.
This summary was generated by AI based on customer reviews.
Not many pages for $
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would consider and brand in future .. cost per page is very high !
No, I would not recommend this to a friendhave not used it . still working on the last one.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used it yet. I am still working on the last one.
I would recommend this to a friendProblem with Ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ink was very light after 143 copies. I was ready to return it, when I learned I couldn't get a replacement right away. I then limped along using Black Ink Only and so far I am able to get reasonable copies. Just a fluke I'm imagine.
I would recommend this to a friendBrand response from HP Team
Posted .Hi,
I am very sorry that your cartridge did not seem to work well. I can imagine how disappointing that must have been.
I would encourage you to contact the seller when a cartridge is low on ink to begin with, or it appears that poor page yield was due to a defect.
Mary Chris
HP Care
hp.com/support
Runs out quickly.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but runs out of ink quickly............
I would recommend this to a friendEasy to insert
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used yet, backup for the current cartridge
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The HP brand worked great compared to off brand ones i have tried in the past.
I would recommend this to a friendpurchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to find and purchase. Properly directed to the sales area. Thank you.
I would recommend this to a friendlike any other ink...expensive!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ink cartridge does its job, but you pay high dollars for it.
I would recommend this to a friendToo little for so much !
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too costly, don’t get as many copies as claimed. Don’t buy !!
No, I would not recommend this to a friendAlways in stock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is always in stock online and I get quick delivery too!
I would recommend this to a friendeasy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like the delivery aspect. made it easy, no store hassel
I would recommend this to a friendLike the high yield version
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cartridge allows 480 pages. Definitely the way to go
I would recommend this to a friendLonger lasting ink cartridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ink cartridges seem to have a lot less ink than previously and have to be replaced more often. The XL cartridge is more cost efficient.
I would recommend this to a friendPoor quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ink cartridge would not print well at all after print out several documents over a span of a few months. Ink had at least 3/4 of ink still available to use. I’ve done everything I usually do to clean print cartridges, which usually works with print streaks and nothing works. This is a first that I was not able to fix a print cartridge issue. I definitely won’t be buying the XL cartridges anymore, I’ll stick to the cheaper standard cartridge.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
After having a cartridge with weak print quality, I understand your feelings. The print quality might have hindered your work or school printing. We take into account that our customers depend on our products. Let's try to resolve the print quality together.
It appears you have already completed the printer maintenance. Manually cleaning the print rollers might decrease spotting or streaking. I would also check the printhead for a clog. If you wipe the printhead gently with a damp cloth, any dried ink will be eliminated. This type of outcome is common when a printer is lightly used.
As a last measure, we are always available to chat at our site, www.support.hp.com/us-en/contact-hp/.
Amanda
HP Care
www.hp.com/support/
Numbers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The packets say one thing but the number of copies I get is another. Most of my pages isn’t even half of what you are suggested of getting on the ink package so I would recommend not even wasting your time on this
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I'm sorry that the cartridge did not last as long as you thought. The page yield is approximate and based on industry-standard ISO testing.
Actual number of pages depends on many factors, high-density photos and the like use ink more quickly and lots of black is used on just about every print job.
If you feel there was something wrong with a cartridge, you can always contact the seller to see about a replacement.
Mary
HP Care
hp.com/support
Starts drying out too fast.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you don’t use the ink fast enough it will start drying and you have to spend lots of time cleaning and realigning the print heads to get a good quality print.
I would recommend this to a friendBrand response from HP Team
Posted .Hi,
I am sorry that the cartridge dries out too quickly. . I can understand if you are disappointed
It is a good idea to shut the printer down between uses. However, it is important to always use the printer's power button to turn it off. That gives it time to ‘park’ so that the cartridge is protected from excessive drying which leads to clogging.
If the poor performance appears to be due to a defective cartridge, please consider returning it to the seller. You can return it or exchange it either to the store or by mail. Information about that can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary
HP Care
hp.com/support
Pricey one page worth of ink?!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this cartridge for my HP printer. After printing out one page the first day something went wrong. The second day I tried a one page print and got a low ink message. This shouldn’t happen since it’s HP ink and the printer is HP.
No, I would not recommend this to a friendSUCKS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SUCKS DIDNT WORK AND STILL DONT AND I NEEDED TO PRINT DOCUMENTS FOR IMPORTANT THINGS FOR MY ATTORNEY THIS INK WAS A WASTE OF MY
No, I would not recommend this to a friendLike HP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't really say, I've only had this printer for 3 weeks. But from past experience HP is great
I would recommend this to a friendGood ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I purchased it when I bought the printer because ink that came with it lasted two weeks.
I would recommend this to a friend