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Customer Ratings & Reviews

Model:
N9J92AN#140
SKU:
5976503
$62.89

Customer reviews

Rating 4.7 out of 5 stars with 2542 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the 64XL High-Yield Ink Cartridge's ink quality, ease of use, and overall performance. Many customers find that the ink quality meets their expectations and the product works as expected. However, some customers have expressed concerns regarding the price and availability of the ink cartridge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 2,542 reviews
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cartridges are way overpriced. I am sorry I bought a HP printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 2 out of 5 stars

    Good ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ink if your using with pictures and last long

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    did not last as long as advertised

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These HP ENVY print cartridges do not last as long as advertised.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set of ink cartridges was defective from the start. I have repeatedly had to open and close the cover of my printer to re-insert them so they would print without making a grinding noise that was not there before I bought these. I print something about every week and these cartridges are still half full and continue to give me issues! Waste of money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Na

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, okay quality last a reasonable amount of time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP 64 XL black cartridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP printer is great but I even the XL does not last long and you always have to have an extra in case it runs out unexpectedly. VERY COSTLY to continue to replace, but there is no other option,.

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there Sunshine,

      Your experience was lacking, but I think I have some ideas for you. First, check out deals and specials from Best Buy. If you receive a defective cartridge, return it immediately. Perform the automatic cartridge maintenance option. We suggest you use HP cartridges. These cartridges work better with the product. I hope you consider giving HP another chance.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 3 out of 5 stars

    Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all the color quality is true. I simply prefer laser over ink due to ink usages.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    See my review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the black ink cartridge but NO COLOR cartridge. Sad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not many pages for $

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would consider and brand in future .. cost per page is very high !

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink after 20 print pages runs out. Doesn't last long.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    have not used it . still working on the last one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it yet. I am still working on the last one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Problem with Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink was very light after 143 copies. I was ready to return it, when I learned I couldn't get a replacement right away. I then limped along using Black Ink Only and so far I am able to get reasonable copies. Just a fluke I'm imagine.

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am very sorry that your cartridge did not seem to work well. I can imagine how disappointing that must have been.

      I would encourage you to contact the seller when a cartridge is low on ink to begin with, or it appears that poor page yield was due to a defect.

      Mary Chris
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    Runs out quickly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but runs out of ink quickly............

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to insert

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet, backup for the current cartridge

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    like any other ink...expensive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink cartridge does its job, but you pay high dollars for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP brand worked great compared to off brand ones i have tried in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to find and purchase. Properly directed to the sales area. Thank you.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too little for so much !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too costly, don’t get as many copies as claimed. Don’t buy !!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always in stock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is always in stock online and I get quick delivery too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the delivery aspect. made it easy, no store hassel

    I would recommend this to a friend