Customer Ratings & Reviews
- Model:
- N9J92AN#140
- SKU:
- 5976503
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the 64XL High-Yield Ink Cartridge, particularly regarding its ink quality, ease of use, and overall performance. The cartridge is also praised for its compatibility. However, some customers find the price to be a concern and have noted that it can be difficult to find in stores.
This summary was generated by AI based on customer reviews.
Wrong size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is the wrong size for my printer. Should be 65. Not able to use. Really wish best buy would notice what size ink my printer takes.
No, I would not recommend this to a friendSold wrong item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not communicate with my printer and was returned
No, I would not recommend this to a friendNot happy...
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy. Thought the ink would last longer now that I'm out of school with little to nothing to print... Maybe I installed it wrong ...
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Jess,
I am sorry that the cartridge didn't last as long as you thought it would. As long as it printed OK, it should have been installed correctly.
Ink usage usually determines how long a cartridge lasts (unless it was defective). High-density prints (such as images and graphs) will run the cartridge out faster.
Here are some things that might help you make your cartridges last longer:
- Make use of the printer's draft mode whenever possible, to help stretch out black, and colored ink
- Using the black-only setting, when appropriate, will save on colored ink usage.
- Shut the printer down between uses; however, always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying.
- Consider getting Instant Ink. The subscription plans let you pay by the page. Check out the details at: instantink.com
Mary
HP Care
hp.com/support
Needs more ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is my personal belief that the ink cartridges run out of ink too soon. I really wish there was a way to get a little more ink into these cartridges.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Izzy,
I am sorry that you are not happy with them. That does sound frustrating.
Provided that the cartridge is not damaged or defective, the ink usage will determine how long it will last. High-density prints (such as photos) will require more ink, especially if the paper is highly absorbent and the environment is dry.
That said, I have a few tips that might help lower your ink usage:
- You can use the printer's draft mode and black-only settings, whenever possible, to save ink.
- Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets the printer ‘park’ so that the cartridges are protected from excessive drying.
- Instant Ink might be worth a try. Many people like our available plans. They're based on how many pages you print monthly, which can save you money. You can check out the details at: HPinstantink.com
If none of those tips work, and it seems that the low page yield was caused by a defective cartridge, it is always an option to contact the seller about that.
Mary
HP Care
hp.com/support
Don't buy the XL
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will buy the smaller version from now on. This XL version failed me. I saw it drip ink into my printer
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I was sorry to hear about this. It is not a common problem, but could happen to any cartridge. It must have had a defect.
When it appears that the product was defective when you got it, you can look into returning or exchanging it. Instructions for that are at: www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary
HP Care
hp.com/support
Dried Printer Ink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I opened my box and the ink was dried out. Store said I would have to call cooperate office.
No, I would not recommend this to a friendCartridge for envy Hp 7800 blk large
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cartridge is not very dark like it normally it
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hey there Honey,
It sounds like you are encountering a print quality issue. That is a less than optimal result for our customers. I can provide suggestions to improve this situation.
Start by checking your printer settings. Increase the print quality setting. This change should darken the print. However, it will use more ink.
If that does not work, do a diagnostic check on the printer. The check might show where the problem is occurring.
The last remedy is cleaning the printhead gently with a warm cloth to remove residue. These ideas should restore the cartridge to its original state.
If you still require assistance, contact us at https://support.hp.com/us-en/contact-hp.
- Amanda
HP Care
http://hp.com/support/
Ink wastes in 20 pages. After 20 pages starts prin
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink wastes in 20 pages. After 20 pages starts printing barely seen.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am sorry to find that you had this problem, but I might have some advice to help.
It is likely that the cartridge got clogged and is not letting the ink through the tiny inkjets very well. When there are clogs the cleaning routine from the printer's menu might need to be run more than once to clean out the clogs completely.
If you only print occasionally, it is a good idea to shut the printer down between uses. It is important to always use the printer's power button to turn it off. That gives it time to ‘park’ so that the cartridge is protected from excessive drying which leads to clogging
The seller is responsible for the quality of what is sent. Contact the seller when a cartridge is not satisfactory.
Mary
HP Care
hp.com/support
Wasn’t able to Print more thank 20 pages
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Cartridge I ever bought, wasn’t able to at least print 20 pages
No, I would not recommend this to a friendok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good just doesn't last very long or I print too much.
I would recommend this to a friend- Pros mentioned:Ease of use, Ink qualityCons mentioned:Price
Ink cartridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation and sharp printing but somewhat expensive.
I would recommend this to a friend - Pros mentioned:Ink qualityCons mentioned:Price
Ink cartridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Provides excellent quality of print but the price is quite high for the average home.
I would recommend this to a friend - Pros mentioned:Overall performance
Sorry I don't have a photo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had a problem with my 64 xl ink cartridges been using them for years
I would recommend this to a friend - Pros mentioned:Ink quality
HP Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HP brand cartridges are the best I have used over the years in my computers. They always print clearly do not stick or smear the printed page.
I would recommend this to a friend - Cons mentioned:Price
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect...little pricey compared to other sources but I was right there and didn't have to waste had going somewhere else
I would recommend this to a friend - Pros mentioned:Ease of use
No mess
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install with no mess. Good value and quality,
I would recommend this to a friend - Cons mentioned:Price
Johnny L
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While these cartridges are somewhat expensive, they WORK. Tried the HP Instant Ink program and had numerous issues with cartridges not being recognized by printer. While Instant Ink was much cheaper, it is not a savings if you have to discard half empty cartridges.
I would recommend this to a friend - Pros mentioned:Ink quality
Worth the orice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Genuine HP ink always works best and lasts longest in my HP printer
I would recommend this to a friend - Pros mentioned:Ink quality
Excellent!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cartridges last very long and produce great quality printouts!
I would recommend this to a friend Printer ink
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy for the money. Received it in a timely manner!
I would recommend this to a friend