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Customer Ratings & Reviews

Model:
N9J92AN#140
SKU:
5976503
$62.89

Customer reviews

Rating 4.7 out of 5 stars with 2565 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are positive about the 64XL High-Yield Ink Cartridge's ink quality, ease of use, and overall performance. Many customers find that the ink quality meets their expectations and the product works as expected. However, some customers have expressed concerns regarding the price and availability of the ink cartridge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 2,565 reviews
  • Rated 1 out of 5 stars

    Dried Printer Ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opened my box and the ink was dried out. Store said I would have to call cooperate office.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cartridge for envy Hp 7800 blk large

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cartridge is not very dark like it normally it

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hey there Honey,

      It sounds like you are encountering a print quality issue. That is a less than optimal result for our customers. I can provide suggestions to improve this situation.

      Start by checking your printer settings. Increase the print quality setting. This change should darken the print. However, it will use more ink.

      If that does not work, do a diagnostic check on the printer. The check might show where the problem is occurring.

      The last remedy is cleaning the printhead gently with a warm cloth to remove residue. These ideas should restore the cartridge to its original state.

      If you still require assistance, contact us at https://support.hp.com/us-en/contact-hp.

      - Amanda
      HP Care
      http://hp.com/support/ HP

  • Rated 1 out of 5 stars

    Ink wastes in 20 pages. After 20 pages starts prin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink wastes in 20 pages. After 20 pages starts printing barely seen.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry to find that you had this problem, but I might have some advice to help.

      It is likely that the cartridge got clogged and is not letting the ink through the tiny inkjets very well. When there are clogs the cleaning routine from the printer's menu might need to be run more than once to clean out the clogs completely.

      If you only print occasionally, it is a good idea to shut the printer down between uses. It is important to always use the printer's power button to turn it off. That gives it time to ‘park’ so that the cartridge is protected from excessive drying which leads to clogging

      The seller is responsible for the quality of what is sent. Contact the seller when a cartridge is not satisfactory.

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Wasn’t able to Print more thank 20 pages

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst Cartridge I ever bought, wasn’t able to at least print 20 pages

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good just doesn't last very long or I print too much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ink cartridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and sharp printing but somewhat expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ink cartridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides excellent quality of print but the price is quite high for the average home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sorry I don't have a photo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with my 64 xl ink cartridges been using them for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP brand cartridges are the best I have used over the years in my computers. They always print clearly do not stick or smear the printed page.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Johnny L

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While these cartridges are somewhat expensive, they WORK. Tried the HP Instant Ink program and had numerous issues with cartridges not being recognized by printer. While Instant Ink was much cheaper, it is not a savings if you have to discard half empty cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect...little pricey compared to other sources but I was right there and didn't have to waste had going somewhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No mess

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install with no mess. Good value and quality,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the orice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuine HP ink always works best and lasts longest in my HP printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cartridges last very long and produce great quality printouts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy for the money. Received it in a timely manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love HP ink Cartridges

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love HP ink cartridges. Ink is always fresh and they are easy to install. Print copies come out clear, dark and easy to read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed & when I needed it. Excellent value for this product. HIGHLY RECOMMENDED!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Black Printer Ink Cartridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this product for years. Results have been good. Only comment - used to be able to catch the double pack (b/w & color) on sale. Last few times have not been able to purchase - unavailable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shop the Best Buy Store to Save

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product at a very competitive price. Easy in and easy out with very helpful customer service. Buy at Best Buy and save.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Printer Cartridge does what ia expected. However it should last longer than it does.

    I would recommend this to a friend