4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$43.99

Customer reviews

Rating 4.7 out of 5 stars with 3146 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,146 reviews
  • Rated 1 out of 5 stars

    This multipack ink is defective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this but keep getting a message to replace the ink. Unfortunately I threw away the box it came in.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am upset that you received cartridges that do not work. There are some things you can do to try to fix it.

      You can try checking the copper-colored contacts on the cartridge and inside the printer (where they met the ones on the cartridge) to ensure that they are clean and undamaged. You can clean them with a lint-free material, if they seem to need it and then reinsert them, making sure they are firmly in their slots. That should ensure that the printer is connecting to the cartridge properly.

      If that doesn't help, you can try resetting the printer by unplugging it while it is still on, wait a minute and then turn it back on.

      If all else fails and you are sure Best Buy will not replace them, you can contact us for replacement. The cartridges just need to be genuine and not past the warranty ends date (on the cartridge itself). You can contact us at: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Ink defective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black and color ink were defective and I had to purchase a new ink

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    delivery took 7 days.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product for some reason was sent to Chicago, ill. I live 10 minutes from best buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good ink

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was actually looking for the XL but it was not available. had to settle for this one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tri color cartridge was defective. Hoping Best Buy will replace it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Drop off email is wrong.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an email saying package was,dropped off...where? I can not find it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I thought those cartridges would have more ink!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought those cartridges should have had more ink or either larger cartridges!

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I'm sorry that your ink seems to have been used up too quickly. I can understand how terrible that can be!

      Here are a few tips that might help:
      - A high-density print (like a photo) will use the ink more quickly than a low-density print (a text-only document), especially if the paper is highly absorbent and the environment is dry
      - Instant Ink might be worth a try. Many customers like our available plans. They're based on how many pages you print monthly, ultimately saving you money. You can check out the details at: HPinstantink.com
      - Using the draft and black only settings on your printer can help save ink.
      - Shutting the printer down between uses can help. However, always use the power button on the printer itself to turn it off. That will let the printer 'park' itself so that the cartridges are protected from excess drying.
      - If you suspect there was something wrong with the cartridge, you are always free to contact the seller.

      If the problem seems to be a genuine HP cartridge that is defective, that it is not replaced by the seller (and is still within the warranty end dates on the cartridge) you can reach out to us for support: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Not a good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't get many copies with each cartridges. Maybe 50 at most.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no ink

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have enough ink for my use sorry I ever bought it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good ink

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product wished you carried the xL its never there

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Black Ink Did not last

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cartridge only printed 50 pages. Didn't last.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No efficiency

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer and ink run out very quickly. Not efficient at all.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I'm sorry to hear that the ink ran out quickly and does not seem efficient.

      Provided the cartridge is not damaged or defective, the ink usage will determine how long it will last. High-density prints (such as photos) will require more ink, especially if the paper is highly absorbent and the environment is dry.

      It could be that the cartridge stopped because it needs to be cleaned. That is an easy process. You can check the user guide if you are uncertain how to start the automatic process.

      If that helps, the printer might have been turned off using a power strip or switch. The printer should always be turned off using the power button on the printer itself. That will let the printer 'park' so that the cartridges are protected from excess drying. The drying can cause clogs to form in the tiny nozzles that spray the ink onto the paper.

      If that does not help, it is probable that the cartridge is defective, and you can:
      - ask the seller for a replacement,
      - contact us if a defective genuine HP cartridge is not replaced by the seller (and is still within the warranty end dates on the cartridge) you can reach us for support at: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Okay

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They run out pretty quickly, but it’s what fits in my printer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    Mix of colors makes the most Amaziing Colors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good ink and it is easy to install, black bright and very dark. the colored ink mixes well when first installed. And sometimes gives the nices color for instance when the Magenta is almost empty. The remainder of the colors makes the prettiest Aqua color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Ink Cartridge Consistent and Dependable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought HP Ink Cartridges for the last 17 years because it is a no fail process. The cartridges are easy to insert and I never have to worry about running out of ink for my printers as they are easily assessable. The HP ink flow is consistent as the printer alerts me when the ink level is low and gives me more than enough time to finish my document and replace the cartridge . The HP Ink cartridge is consistent and dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality, Price

    Rated 5 out of 5 stars

    My ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Good product. Last long. Easy to order online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my Tattoo artist GF

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was something for my girlfriend and she really needed it and of course Bestbuy had it so you know I had to get it for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ink cartridges

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed ink cartridges and found them at best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ink for printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ink is very good for the computer. i love this ink

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this package! And great price. Best Buy even made it easy with curbside pick ip

    I would recommend this to a friend