Customer Ratings & Reviews
- Model:
- T0A36AN#140
- SKU:
- 12240717
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not happy was was recommended for the printer that I bought through them was wrong ink for the printer try to return it they wouldn’t take it back foreign exchange so I was out the money!!!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there Danny,
If the ink was purchased through Best Buy, a return is allowed if it meets the Best Buy policy. I am apologetic that you were denied a return. If you bought the cartridge in the US, it should be US ink. I suggest reading the information at www.bestbuy.com/site/help-topics/return-exchange-policy/. For future ordering, reference the product information from your old cartridge to order the new one.
Amanda
HP Care
www.hp.com/support/
Too overpriced
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink is very expensive and for what I see it’s not worth it
No, I would not recommend this to a friendOnline Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed the 63 - when I went online to purchase the 63. The 65 was shown immediately below for some reason in the search results. I purchased the 65s and couldn't use the cartridges - a waste of money.. I purchased the 63s at Walmart.. I walked in and made the purchase
No, I would not recommend this to a friendPrice point too high
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please review your cost structure for competitiveness.
No, I would not recommend this to a friendink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.black ink did not last a week. very little printing
No, I would not recommend this to a friendN/A
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased in error when #63 was needed not 65
No, I would not recommend this to a friendBad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad i was disappointed it dries out and finished quickly
No, I would not recommend this to a friendexpensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.overpriced, but all ink is anyway. not bad not good.
No, I would not recommend this to a friendInk Failure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color cartridge didn't work. Had to buy elsewhere. I asked for a refund and was told no refunds on ink cartridges. I just lost money.
No, I would not recommend this to a friendGood replacement ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The replacement ink is a decent price for what you get.
I would recommend this to a friendFirst printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.picture look good with this ink an each to install
I would recommend this to a friendTV Purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy with delivery service. Ordered 65 inch tv and setup services 10 days ago. After taking time off of work and moving other equipment they call me at last minute to say they could not deliver. Will never shop at BB again!
No, I would not recommend this to a friendWrong size for my printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I exchanged 1 at the store kept 1 to see if it for my daughter s ,it didn't but when I went to return it they said it was more than 14 days ,so I'm stuck with unusable ink. No one told me anything about a limit of return time
No, I would not recommend this to a friendFalse advertising deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the automatic delivery package with my prInter, linked my printer to the website, I ran out of ink and have never got the new cartridges deliver as promised. I had to run to the store to get a new one.
No, I would not recommend this to a friendNot a good choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink doesn't last!! I only used the ink a few times to make copies and I got a notification to replace the cartridge!!!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello AG,
It's a shame the ink ran out after just a few prints. Customers dislike when that happens! Let's figure out how to prevent this scenario in the future.
- Check the ink level upon arrival and return any defective cartridges.
- Turn off the printer, except when it is active.
- Avoid copying photos or ink heavy pages.
- Switch to the XL cartridges.
These changes shall impact your future results.
Amanda
HP Care
www.hp.com/support/
Me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to return them. Put in my printer and I get told I'm out of ink.
No, I would not recommend this to a friendBUY ANOTHER PRINTER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THESE CARTRIDGES HOLD NO INK. IF YOU BURN 50 COPIES A YEAR THEN YOU CHOSE THE RIGHT PRINTER. I GOT RID OF THIS HP PRINTER AND WENT TO THE EPSON. WAY TO MUCH MONEY IN INK WITH THIS SYSTEM.
No, I would not recommend this to a friendWon't recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a 2pack and the color cartridge doesn't work. Best Buy won't let me return it and HP won't talk to me. Don't buy this!
No, I would not recommend this to a friendNo good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cartridge made less than 3 pages and then began to fail. It’s not worth the cost. These printers are supposed to be disposed of when the cartridges run out. Shame.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am very sorry that your cartridge was not a good one. I can understand why you rated this so low.
You can return it or exchange it either to the store or by mail. Information about that can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary
HP Care
hp.com/support
Did not last
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not last like it should have: makes me think it was not filled completely. Lasted less than a month and I did not print that much.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
Lasting ink is the goal for all of our users. It sounds like you had a different experience. I would like to apologize for that experience. Check the ink levels in the printer settings once they insert them. It is best to check immediately after buying a cartridge. A cartridge with low levels of ink upon arrival from an approved vendor, such as Best Buy, is incredibly rare. An exchange could be processed as necessary.
As for the early ink use, I would check for a clog or a dried cartridge. Use a soft wet cloth with warm water to clean the copper contacts of the printhead on the cartridge. This will eliminate any dried ink or dust accumulated on the cartridge. If you would like, contact HP support at www.support.hp.com/us-en/contact-hp.
Amanda
HP Care
www.hp.com/support/