Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $43.89

Customer reviews

Rating 4.7 out of 5 stars with 3100 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers have good things to say about the ink quality, price, and ease of use of these 65 2-pack Standard Capacity Ink Cartridges. Many also appreciate the compatibility with their printers and the performance they receive. While some users noted that the page yield could be improved, the overwhelmingly positive feedback points to a generally well-received product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,100 reviews
  • Rated 1 out of 5 stars

    Updated and stay away

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink quality was terrible. Maybe got a bad batch, but yeah not happy with this purchase. Also the black is only half full. I printed 4 pages and the ink shot down to half already. Way too expensive.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there Rick,

      I would be equally alarmed that the ink was half empty after four pages. Were photos printed? Photos use the most ink. If not, I would check for a leak. If you need additional assistance, reach out to HP at www.support.hp.com/us-en/contact-hp/.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 2 out of 5 stars

    Poor printer results in poor rating

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer used ink really fast. Tossed the printer so will not use these cartridges ( will donate)

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color was empty after 5 pictures used is fair,,,,,and expensive

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      It can be frustrating to not have cartridges last long. Most people do think that the XL version is a better value, but it does seem that even the standard version should have printed more than that.

      If it appears that poor performance is due to a defect or you were sent a cartridge already low on ink, please contact the seller.

      According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Terrible customer service.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cartridges lasted 28 days with me making 1-2 copies a day. Best Buy refused to replace them because they were “opened”! Said I had to work it out with HP. How’s that for customs”service”!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Pat,

      This situation is a stumbling block but can be resolved. I'm sorry for the inconvenience. If you got a page yield of 30-60 copies, there is room for improvement. First, take a look inside the printer. Any leaks will drain the cartridge, so watch for those. Next, try wiping the printhead with a damp cloth. If you prefer to talk to HP, www.support.hp.com/us-en/contact-hp/ is the customer service site.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 4 out of 5 stars

    2 pk deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with ink becoming more and more expensive, buying a 2 pack is the best way to go.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not happy was was recommended for the printer that I bought through them was wrong ink for the printer try to return it they wouldn’t take it back foreign exchange so I was out the money!!!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there Danny,

      If the ink was purchased through Best Buy, a return is allowed if it meets the Best Buy policy. I am apologetic that you were denied a return. If you bought the cartridge in the US, it should be US ink. I suggest reading the information at www.bestbuy.com/site/help-topics/return-exchange-policy/. For future ordering, reference the product information from your old cartridge to order the new one.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 2 out of 5 stars

    Ink for my new printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this ink for my new printer but decided to return it.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Mari,

      I'm sorry that you decided to return the cartridges you received.

      I hope everything is well with you!

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Meh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s printer ink. Over priced like always. You know what you’re getting.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too overpriced

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink is very expensive and for what I see it’s not worth it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Online Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the 63 - when I went online to purchase the 63. The 65 was shown immediately below for some reason in the search results. I purchased the 65s and couldn't use the cartridges - a waste of money.. I purchased the 63s at Walmart.. I walked in and made the purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink Failure

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color cartridge didn't work. Had to buy elsewhere. I asked for a refund and was told no refunds on ink cartridges. I just lost money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Price point too high

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please review your cost structure for competitiveness.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ink

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    black ink did not last a week. very little printing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    N/A

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased in error when #63 was needed not 65

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad i was disappointed it dries out and finished quickly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overpriced, but all ink is anyway. not bad not good.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good replacement ink

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement ink is a decent price for what you get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture look good with this ink an each to install

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TV Purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unhappy with delivery service. Ordered 65 inch tv and setup services 10 days ago. After taking time off of work and moving other equipment they call me at last minute to say they could not deliver. Will never shop at BB again!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong size for my printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged 1 at the store kept 1 to see if it for my daughter s ,it didn't but when I went to return it they said it was more than 14 days ,so I'm stuck with unusable ink. No one told me anything about a limit of return time

    No, I would not recommend this to a friend