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Customer Ratings & Reviews

$43.89

Customer reviews

Rating 4.7 out of 5 stars with 3118 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the 65 2-pack Standard Capacity Ink Cartridges, highlighting the great ink quality, good price, and ease of use. Many find the cartridges to be a perfect fit and easy to install, resulting in good overall performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,118 reviews
  • Rated 1 out of 5 stars

    Toner did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my black toner and a third of it, through the middle was missing. I cleaned my printer heads reinstalled the cartridge several times. I called the customer service line and was basically told there was nothing they would do about it...not happy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard ink cartridges. Large capacity were not available

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only problem with the product is that you should really have a double black available instead of only having one black and one color

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Create More Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too pricey, and doesn't last long. I dont print that much, and yet I am always low on ink.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello there,

      I am sorry that you had this experience. It was sure to be disappointing.

      It is possible that you're having a problem because of the maintenance routine run by the printer. A few drops of ink here and there are used to keep the inkjets cleared and ready for your next print job. Those drops can add up if you don't print too often.

      It is a good idea to shut the printer down between uses. However, it is very important to always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the printhead is protected from excessive drying which leads to clogging of the inkjets. When the tiny nozzles on the inkjets clog the ink can't get through onto the paper.

      If it appears that the poor performance is due to a defect or that you got a cartridge that was already low on ink, you can contact the seller about that.

      Mary
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a printer? Need Ink? Need this specific kind of ink? Then get it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ink never worked.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and from the time I pulled it out of the package there was no Ink. It never worked. By the time I used it and realized it, my date for return had expired. Very frustrating and expensive lesson. Won’t be buying anymore. This deserves 0 stars.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello Amanda,

      I agree your situation is very frustrating. If only you had opened the cartridge right when you received it, you would be able to return it. Unfortunately, troubleshooting is the primary option available.

      Did you receive an error message? These messages indicate the specific problem. Do feel free to reach out to support at www.support.hp.com/us-en/contact-hp/.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 5 out of 5 stars

    printer ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice that Best Buy also carries the basics like printer ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like HP printers. Best Buy price is as good as anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use HP ink..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use HP products as never had issue with their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cartridges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase these cartridges for my laptop computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey but Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink cartridges are easy to insert and the quality is great. I would have given 5 stars if they weren't so expensive.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It ends to quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 3 black cartridges in one month. This is my first time with a printer that use 65 cartridges. I prefer 61.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Yari,

      I am sorry that you are not happy with the cartridges. That does sound frustrating.

      Provided that the cartridge is not damaged or defective, the ink usage will determine how long it will last. High-density prints (such as photos) will require more ink, especially if the paper is highly absorbent and the environment is dry.

      That said, I have a few tips that might help lower your ink usage:
      - You can use the printer's draft mode and black-only settings, whenever possible, to save ink.
      - Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets the printer ‘park’ so that the cartridges are protected from excessive drying.
      - Instant Ink might be worth a try. Many people like our available plans. They're based on how many pages you print monthly, which can save you money. You can check out the details at: HPinstantink.com

      If none of those tips work, and it seems that the low page yield was caused by a defective cartridge, it is always an option to contact the seller about that.

      Mary
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Love this ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this for my daughter all the time! She's in college.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s replace the ink. It’s overpriced but required to be able to. Print necessary documents.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good toner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toner and last a little bit longer than other toner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed ink as ink provided in a new computer is not full

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect ink for cheap does not run easy to install

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    only printed 20 pages

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing really didn't last as described. Says it could print up to 120 pages in black, and i was only able to get about 20 pages of black ink. Ill rather continue buying aftermarket cartridges for a better price and better quality. Only bought HP ink because my daughter had a last minute project from school, and i didn't have ink at home.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Updated and stay away

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink quality was terrible. Maybe got a bad batch, but yeah not happy with this purchase. Also the black is only half full. I printed 4 pages and the ink shot down to half already. Way too expensive.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there Rick,

      I would be equally alarmed that the ink was half empty after four pages. Were photos printed? Photos use the most ink. If not, I would check for a leak. If you need additional assistance, reach out to HP at www.support.hp.com/us-en/contact-hp/.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 2 out of 5 stars

    Poor printer results in poor rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer used ink really fast. Tossed the printer so will not use these cartridges ( will donate)

    No, I would not recommend this to a friend