Customer Ratings & Reviews
- Model:
- T0A36AN#140
- SKU:
- 5303000
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the ink quality, price, and ease of use of these 65 2-pack Standard Capacity Ink Cartridges. Many also appreciate the compatibility with their printers and the performance they receive. While some users noted that the page yield could be improved, the overwhelmingly positive feedback points to a generally well-received product.
This summary was generated by AI based on customer reviews.
False advertising deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the automatic delivery package with my prInter, linked my printer to the website, I ran out of ink and have never got the new cartridges deliver as promised. I had to run to the store to get a new one.
No, I would not recommend this to a friendMe
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to return them. Put in my printer and I get told I'm out of ink.
No, I would not recommend this to a friendNot a good choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink doesn't last!! I only used the ink a few times to make copies and I got a notification to replace the cartridge!!!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello AG,
It's a shame the ink ran out after just a few prints. Customers dislike when that happens! Let's figure out how to prevent this scenario in the future.
- Check the ink level upon arrival and return any defective cartridges.
- Turn off the printer, except when it is active.
- Avoid copying photos or ink heavy pages.
- Switch to the XL cartridges.
These changes shall impact your future results.
Amanda
HP Care
www.hp.com/support/
BUY ANOTHER PRINTER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THESE CARTRIDGES HOLD NO INK. IF YOU BURN 50 COPIES A YEAR THEN YOU CHOSE THE RIGHT PRINTER. I GOT RID OF THIS HP PRINTER AND WENT TO THE EPSON. WAY TO MUCH MONEY IN INK WITH THIS SYSTEM.
No, I would not recommend this to a friendDid not last
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not last like it should have: makes me think it was not filled completely. Lasted less than a month and I did not print that much.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
Lasting ink is the goal for all of our users. It sounds like you had a different experience. I would like to apologize for that experience. Check the ink levels in the printer settings once they insert them. It is best to check immediately after buying a cartridge. A cartridge with low levels of ink upon arrival from an approved vendor, such as Best Buy, is incredibly rare. An exchange could be processed as necessary.
As for the early ink use, I would check for a clog or a dried cartridge. Use a soft wet cloth with warm water to clean the copper contacts of the printhead on the cartridge. This will eliminate any dried ink or dust accumulated on the cartridge. If you would like, contact HP support at www.support.hp.com/us-en/contact-hp.
Amanda
HP Care
www.hp.com/support/
No good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cartridge made less than 3 pages and then began to fail. It’s not worth the cost. These printers are supposed to be disposed of when the cartridges run out. Shame.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am very sorry that your cartridge was not a good one. I can understand why you rated this so low.
You can return it or exchange it either to the store or by mail. Information about that can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary
HP Care
hp.com/support
Won't recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a 2pack and the color cartridge doesn't work. Best Buy won't let me return it and HP won't talk to me. Don't buy this!
No, I would not recommend this to a frienddid not fit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it did not fit my printer correctly, so I sent it back for a replacement & the replacement was the correct one
No, I would not recommend this to a friendHorrible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have gone through the 65 black so quickly. I barely use the printer and I have already purchased 2 black it is inexpensive but cost so much more in the long run.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am sorry that the cartridges didn't last long for you. I hope to help your situation though.
If you only print occasionally, it is a good idea to shut the printer down between uses. However, it is important to always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridge is protected from excessive drying, which will clog the tiny inkjets and shorten the life of the cartridge.
If it appears that the poor performance was due to a fault in the cartridge, you can check about returning it. According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."
Mary
HP Care
hp.com/support
bad cartridges
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cartridge not communicating with printer bad package
I would recommend this to a friendGot the wrong ink for my printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should've been 63 and not 65. I got confused as it was under the new printer I bought. Thought it meant for the printer. turns out it's a different one. what a waste
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Adlina,
I am sorry about the confusion. I hope to help you out on this though.
It never hurts to go to the seller and ask about an exchange. According to the Best Buy site's Return & Exchange Policy information:
"If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."
Hope this helps, and you are able to get a good result!
Mary
HP Care
hp.com/support
Waste of Money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total rip off. You pay huge amounts of money for very little ink. Got a new laser printer for just this reason.
No, I would not recommend this to a friendNo Use
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't use. Bought for HP Printer that won't connect to my wifi.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm so sorry the print cartridges did not meet your expectations. It is important to us that our customers enjoy our products. If you had issues with both the black and color cartridges, we hope to correct them. Contact us at www.support.hp.com/us-en/contact-hp/. Review www.hp.com/us-en/shop/cv/returnsandexchanges for the return information.
Amanda
HP Care
www.hp.com/support/
One cartridge didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My HP Printer wouldn't recognize the new black full cartridge, I will modify the printed circuit part as I don't believe it was making full contact.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello Creb,
I'm sorry that this happened, but hopefully we can fix it.
A printer will sometimes display an "incompatible" message or something similar when the cartridge actually is the correct one. It could have gotten dirty, or something has interfered with the connection between it and the printer. If that is the case, you could try the steps listed in these posts on the HP Forums:
h30434.www3.hp.com/t5/Inkjet-Printing/Incompatible-printer-cartridge/td-p/2357693
If that didn't work and you think it was just a bad cartridge, you should contact the seller for replacement. You can find them through Your account> Your Orders.
Mary
HP Care
hp.com/support
Don't waste your money on regular ink cartridges!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, this ink only lasts for about 60 pages! I would only recommend the XL for the HP printer.
No, I would not recommend this to a friendNo no no
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t last very long and leaks out ink when not being used
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I apologize that the cartridge is leaking ink! That is not what we want for our customers. I recommend handling cartridges very carefully.
A couple of tips:
- A newer cartridge may be returned if it complies with our policy.
- Never force a cartridge into the cartridge holder.
- If a cartridge has loose parts upon arrival, do not install it.
I hope this situation doesn't reoccur.
Amanda
HP Care
www.hp.com/support/
This multipack ink is defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased this but keep getting a message to replace the ink. Unfortunately I threw away the box it came in.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am upset that you received cartridges that do not work. There are some things you can do to try to fix it.
You can try checking the copper-colored contacts on the cartridge and inside the printer (where they met the ones on the cartridge) to ensure that they are clean and undamaged. You can clean them with a lint-free material, if they seem to need it and then reinsert them, making sure they are firmly in their slots. That should ensure that the printer is connecting to the cartridge properly.
If that doesn't help, you can try resetting the printer by unplugging it while it is still on, wait a minute and then turn it back on.
If all else fails and you are sure Best Buy will not replace them, you can contact us for replacement. The cartridges just need to be genuine and not past the warranty ends date (on the cartridge itself). You can contact us at: hp.com/contactHP
Mary
HP Care
hp.com/support
delivery took 7 days.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product for some reason was sent to Chicago, ill. I live 10 minutes from best buy.
No, I would not recommend this to a friendInk defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Black and color ink were defective and I had to purchase a new ink
No, I would not recommend this to a friendgood ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i was actually looking for the XL but it was not available. had to settle for this one.
I would recommend this to a friend