Customer Ratings & Reviews
- Model:
- N9K02AN#140
- SKU:
- 5301900
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 65 Standard Capacity Ink Cartridge for its ink quality, ease of use, and reasonable price. Many appreciate its compatibility and smooth installation process. The main drawback appears to be its limited availability.
This summary was generated by AI based on customer reviews.
Blah
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason these do not last long at all. I do t buy them unless I have to.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am sorry that your cartridge didn't last too long. I hope that I can help this situation.
There is a possibility that the cartridge just needs cleaning. Your printer should have an automatic routine to do that. Check the user guide, if you don't know how to start the cleaning process.
If that helps, the printer might have been turned off using a power strip or switch. While you can save ink by shutting the printer off between uses, the printer should always be turned off using the power button on the printer itself. That will let it 'park' so that the cartridges are protected from excess drying. The drying can cause clogs in the tiny nozzles that spray the ink onto the paper.
When it seems that the low page yield was caused by a defective cartridge, it is always an option to contact the seller about it.
Mary
HP Care
hp.com/support
ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ink did last very long, poor quality....................................................
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Kathleen,
I'm sorry that your ink seems to have been used up too quickly. I can understand how frustrating that can be!
Here are a few facts about ink usage that might help:
- A high-density print (like a photo) will use the ink more quickly than a low-density print (a text-only document), especially if the paper is highly absorbent and the environment is dry.
- Using the draft and black only settings on your printer can help save ink.
- Shutting the printer down between uses can help. However, always use the power button on the printer itself to turn it off. That will let the printer 'park' itself so that the cartridges are protected from excess drying.
- If you suspect that the low page yield was caused by a defective cartridge, you are always free to contact the seller.
If none of those tips work, and if the defective genuine HP cartridge is not replaced by the seller (and is still within the warranty end dates on the cartridge) you can reach out to us for support: hp.com/contactHP
Mary
HP Care
hp.com/support
Could be better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ink does not last very long at all, almost replacing it weekly.
No, I would not recommend this to a friendExpensive and poor quality HP 65 ink cartridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive and poor quality HP 65 ink cartridge. Wish didn’t buy the HP printer at the first place.
No, I would not recommend this to a friendTerrible program
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this with instant ink. Terrible program. Went to buy this and found it won’t work in my printer because it wasn’t an instant ink style. They held my printer hostage. Into the dumpster.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
Instant ink is convenient for many of our customers. If you are not enjoying the program, you are not required to keep it. I can show you how to unsubscribe from the program. Go to the HP website and sign into your account. Click on your instant ink subscription. There should be an option to unsubscribe. I'm sorry you didn't like the program; I hope you continue using HP products.
Amanda
HP Care
www.hp.com/support/
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased for new HP printer. Put in printer and noticed that error message on printer said ink was low. Couldn’t believe, brand new ink cartridge. Got off brand cartridge from amazon and my new printer finally able to print. Very upset about cartridge from Best Buy, to put it mildly.
No, I would not recommend this to a friendNew ink cartridge defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The brand new cartridge I bought was defective. I am done with HP Printers and their terrible ink cartridges. I had the same problem with a different new ink cartridge for a second printer. Could not believe how bad their quality has become.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I'm sorry that you got a defective cartridge from Best Buy. When you get a unsatisfactory cartridge, you can return it to the seller.
Information about returning it to the store or by mail can be found at: bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary
HP Care
hp.com/support
Ran out of in. very very quickly -
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.,This cartridge ran out of ink very very quickly. I have purchased other. before that lasted longer. This was. very surprising how. quickly it ran dry. Very disappointed. Could have been a bad. cartridge - don't know.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I understand that the black ink cartridges are a staple of the printing process. Running out of ink early is unenjoyable for our customers.
It might be a defective cartridge, as you mentioned. Still, it might relate to the printing use.
Running the heat a lot at home? Hot air dries out the cartridge. Did you print designs or photos? Those prints use more ink. Use different types of paper? Thicker paper is another culprit. Did you use draft mode? Draft mode saves on printing copies you didn't use.
- Amanda
HP Care
http://hp.com/support/
HP instant ink catrridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ink cartridge is for a very few printings, finishes too fast & prints lightly
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Vera,
I'm sorry that the cartridge wasn't printing as well as you'd have liked. You probably need to adjust the print settings for darker prints and you might need to run a cleaning routine to make sure some of the nozzles aren't clogged.
Since the Instant Ink cartridges usually last a bit longer than most, I'm thinking you might be referring to the setup cartridge. That one is used to initialize the printer and therefore does not usually last as long.
That shouldn't affect the price for you at all though, you are paying for pages, not cartridges.
If the next cartridges sent act the same way, contact us at: hp.com/contactHP
Mary
HP Care
hp.com/support
Not for my printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product did not match my purchase. Have returned it
No, I would not recommend this to a friendUnicorn Blood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dream of the day when printer ink is affordable, but it's no this day! ink has always been my experience killer with any printer (not just HP). Also, it seems like everything in this world is advancing except for printers and their ink.
I would recommend this to a friendTerrible salesman
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The orignal box had water damaged like it was dropped in a puddle of water and had a sticker on the box to keep in-place. Called the store and the salesman said that the box is normal. Never again will i order from this place
No, I would not recommend this to a friendLasted less than 1 week made less than 20 copies.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This must have been a defective cartridge or an extremely old one. The cartridge I had before this one lasted 8 months and made many, many copies.
I would recommend this to a friendBrand response from HP Team
Posted .Hello Jane,
I'm sorry that you didn't get a cartridge that worked more than a week. I can imagine how frustrating that must have been.
If it appears that poor performance is due to a defect or you were sent a cartridge already low on ink, please contact the seller.
According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."
Mary
HP Care
hp.com/support
My girlfriend ordered the wrong cartridge number
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im stuck with this cartridge girlfriend ordered wrong number and Best Buy refused to take it back it was still in original sealed packaging but outer box was opened wont buy from Best Buy again
No, I would not recommend this to a friendVery little ink
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in how few pages this ink lasts through. Next time I'll get the extended cartridge and sure hope it can print A LOT more pages!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I understand you are disappointed in the results of the cartridge. You should receive more than just a few pages. Are you sure you didn't get more pages than you realize? People tend to underestimate the amount of pages they printed. Regular maintenance helps the ink last longer. If you decrease the print quality settings from the pre-set options, the ink will stretch longer. I would also suggest taking out the cartridge and wiping the printhead with a damp cloth.
Amanda
HP Care
www.hp.com/support/
Poor purchase decision.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As far as I can tell, the HP 65 ink cartridge holds less than 5 grams of black ink. Don’t expect to get many pages of school work done without having a backup cartridge handy.
No, I would not recommend this to a friendDefective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not been able to print photos because there is a problem w the black ink. I have had to remove it. I can show you the photos later today that are defective but I am busy at the moment.
No, I would not recommend this to a friendNot worth purchasing the product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive. Little value. Poor quality. Don’t last long. Neither the regular or XL
No, I would not recommend this to a friend65 cartridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cartridge did not last as long as it should have.... this one barely last a month without very much printing.. makes me think it was not completely filled when purchased.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I regret that you have had this experience. I can understand if you were disappointed when the cartridge seem to run out too quickly.
Ink usage usually determines how long each individual cartridge lasts. High-density prints (like images and graphs) will use more ink, especially if the paper is highly absorbent and the surrounding air is dry.
If the poor performance appears to be due to the individual cartridge itself, consider returning it to the seller.
Mary
HP Care
hp.com/support
Waste of money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is overpriced, go elsewhere and buy third party cartridge's. Shame on HP for continuing the outdated practices regarding cartridges.
No, I would not recommend this to a friend