Customer Ratings & Reviews
- Model:
- N9K02AN#140
- SKU:
- 5301900
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 65 Standard Capacity Ink Cartridge for its ink quality, ease of use, and reasonable price. Many appreciate its compatibility and smooth installation process. The main drawback appears to be its limited availability.
This summary was generated by AI based on customer reviews.
Incorrect Ink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was obviously the incorrect product. Store associates were not around to assist me with the finding the correct ink cartage, for my HP instant printer.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I can understand if you are disappointed with the cartridge. You should have gotten the right one with the proper help.
Contact the seller when a cartridge is not satisfactory. Information about returns or exchanges (either to the store or by mail) can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary
HP Care
hp.com/support
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ink was old and dried up had receipt and no refund or exchange would be given. Won’t be back for a long time wish I could’ve given it a rating of zero
No, I would not recommend this to a friendDon’t recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color is not good When I bought before it was good but this time I can’t use both when I install it show ink error
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
Ink error messages are a serious impediment to printing and are a hassle. I acknowledge your experience has been unsatisfactory.
Ink errors could mean a few different occurrences. If the printer is not recognizing the cartridge, shutting down and re-inserting the cartridge may help. If the ink is dry or clogged, clean the cartridge printhead, especially the copper contacts. It wouldn't hurt to scan through the ink settings and check the ink levels of the cartridge.
If it is another problem, I urge you to talk or message our support team by visiting www.support.hp.com/us-en/contact-hp.
Amanda
HP Care
www.hp.com/support/
This cartridge ran out after a month and a half.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What else can be said? There was very little ink in the cartridge. The printing usage was not unusually high. I normally get many months out of a cartridge.
No, I would not recommend this to a friendDidn't last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lasted only around 80 pages most of which were printed with the "save ink" option on.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there Gera,
The cartridges last longer with the save ink option, although there are other tactics to save ink. I suggest you print only in black ink, when plausible. Print preview adds value by showing you the formatting and giving you an extra chance to proofread. If you use the automatic maintenance option, it cleans the cartridges. Weekly maintenance prevents the cartridges from drying out.
Amanda
HP Care
www.hp.com/support/
HIGHLY DISAPPOINTED
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I buy these cartridges I feel that I get about 30 pages printed before needing to buy another cartridge.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I am sorry that you received cartridge that did not seem to last long enough. There is an XL version of the HP 65 cartridge that many people consider to be a better value.
Unless a cartridge was damaged or defective, the ink usage will determine how long it lasts. There are some things that can help you print more:
- You can use the printer's draft mode and black-only settings, whenever possible, to save ink.
- Some paper is highly absorbent and will use more ink, especially if the environment is dry. Use a good quality paper designed for printers.
- You might consider trying Instant Ink. The subscription plans let you pay for the number of pages you print, and the cartridges last longer. Check out the details at: HPinstantink.com
- Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets it ‘park’ so that the cartridges are protected from excessive drying.
When it seems that the low page yield was caused by a defective cartridge, it is always an option to contact the seller about it.
Mary
HP Care
hp.com/support
poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cartridge is expensive and does not last long at all. I used it all in one week and did not do that much printing.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am very sorry that your cartridge did not seem to work well. I can imagine how disappointing that must have been.
I would encourage you to contact the seller when a cartridge is low on ink to begin with, or it appears that poor page yield was due to a defect.
Mary Chris
HP Care
hp.com/support
Instant Ink is better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Iran out of ink way quicker (5 times quicker) than if I was using instant Inks cartridges yet I pay 5 x more for this one
No, I would not recommend this to a friendI would NEVER recommend an HP product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hp has my printer locked down. Terrible company and products.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
Is your printer locked? That is a technical issue our team could help with. If you simply meant you were dissatisfied, I am sorry. We want to change our feelings about the product. Honest feedback is appreciated at www.support.hp.com/us-en/contact-hp/. We also take returns through www.bestbuy.com/site/help-topics/return-exchange-policy/. Best of luck with our products in the future.
Amanda
HP Care
www.hp.com/support/
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good ink for a fair priced printer I picked up pretty cheap at best buy
I would recommend this to a friendWrong item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enrolled in the Best Buy replenishment program and it gave me this product and it’s not even the correct one.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cartridge was not working, not sure if it was empty. Went back to Best Buy next day. They refused to replace it. Told me I had to contact HP.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Anna,
I am sorry that you received a cartridge that did not work. Normally, you would contact Best Buy about that. It seems odd that the local store didn't replace it, but you might try the toll-free number below.
According to the Best Buy site's Return & Exchange Policy information:
"If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."
It is true that you can contact us for replacement though. As long as it is not past the "warranty ends" date on the cartridge, you can reach us by your preferred method listed at: hp.com/contactHP
Mary
HP Care
hp.com/support
No good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reason I give 2 star because I print 10 pages and then empty.
I would recommend this to a friendLittle ink
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money due to limited amount of copies, you are better off buying a bigger printer
No, I would not recommend this to a friendDon’t bother
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely get any prints out of this. Absolute rip off.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I'm sad to hear you didn't have a positive experience with the cartridge. How many prints did you get? Typical cartridges get 300-400 pages. I have heard of users getting 500 pages. The difference is a combination of preventative maintenance and habits. Clean the cartridges weekly and after every use. I also suggest you scan every page through print preview.
Amanda
HP Care
www.hp.com/support/
Barely used it and it's out of ink
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hardly used and now it doesn't print. I shake it feel liquid in it and it says low.
No, I would not recommend this to a friendTrouble with cartridge ink!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I went to use it , it was dried up. I wasn’t able to print my documents.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello Gwen,
I know how it feels when you urgently need to print but encounter a dry cartridge. We take your feedback seriously.
Dry cartridges have several causes. Cartridges are exposed to air if the printer is on for long periods. A quick trick is to use a wet cotton swab to dab the print cartridge. It is essential to ensure the copper contacts are clear off ink, dust, or any other substance. There is also an option on most printers to complete printer maintenance. I hope these suggestions help you get more pages in the future.
Amanda
HP Care
www.hp.com/support/
Less capacity than specified
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasts about 60 pages, not 120 Plus the last 10% never prints anything
No, I would not recommend this to a friendHad to replace it one month later
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usually good unit, but this one I had to replace a month later with very little printing being done
I would recommend this to a friendHard to fine
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This inc is very hard for me to find. At first it was very ez but now I can’t find it anywhere
No, I would not recommend this to a friend