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Customer Ratings & Reviews

$22.89

Customer reviews

Rating 4.7 out of 5 stars with 4084 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the 65 Standard Capacity Ink Cartridge for its ink quality, ease of use, and reasonable price. Many appreciate its compatibility and smooth installation process. The main drawback appears to be its limited availability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 4,084 reviews
  • Rated 1 out of 5 stars

    Dried ink

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this all dried up .. I don’t get any black print

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Sash,

      I read you received a dry cartridge. It is very rare to obtain a totally dry one from the start. Are you sure all the tape has been removed from the printhead? If so, is there any dried ink on the cartridge? Both of those instances will prevent the cartridge from printing. I suggest you try to run the automatic printer maintenance and then clean the printhead with a damp cloth.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    no good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does not work when installed try return best buy would not accept return on product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unusable and Wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put away for later use, Sent me wrong number and can’t use too late to return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quality is bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost $20 it cost me and less than a month printing for my kids school. Not fair

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was the wrong ink I can't use it in my printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't use the ink in my printer because it was the wrong ink for my printer

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Laura,

      I am sorry that the cartridge was not for your printer. That seems disappointing.

      According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Too small.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough ink. Only dies a few pages and your out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink was dry. Prined ony few pages. Really bad.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink was dry. Prined ony few pages. Really bad. I will not buy this again.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Ravindra

      I am sorry that the cartridge didn't last long. You should have been able to print more than a few pages.

      Ink usage usually determines how long a cartridge lasts (unless it was defective). High-density prints (such as images and graphs) will run the cartridge out faster.

      If it appears that the cartridge was defective or damaged, you should be able to return it to the seller. According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    It’s ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like it ran out after printing a few pages .

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Susie,

      It was sure to be disappointing when the cartridges didn’t last long for you. It is a good idea to check the ink levels to ensure a "new" cartridge is actually full.

      It is possible that the printhead on the cartridge is getting clogged and not allowing ink through to the paper. There is a cleaning routine available from the printer's menu used to clear the tiny inkjets in the printhead to get it printing again.

      To prevent these problems:
      - Turn the printer off when it is not being used
      - Always use the power button on the printer itself to turn your printer off. That gives it time to position the cartridge so it is protected from excessive drying, which leads to clogs.
      - Make use of the printer's draft mode whenever possible
      - Get the XL version of the cartridge. It lasts longer, and most find it a better value
      - Subscribe to Instant Ink, then you only pay by the page, not for the cartridges themselves

      Mary Chris
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Ok quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer that is used for this cartridge....sucks down the ink

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink cartridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little ink for value Cheaper online Would appreciate a better value

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Pris,

      I am sorry that the cartridge didn't last long. That seems disappointing.

      Ink usage of the cartridge will determine how long it lasts in your printer (unless it was damaged or defective). High-density prints (such as images and graphs) will use more ink, especially if the paper is highly absorbent and the air is dry.

      Here are some things that might help lower your ink usage:
      - Most people have found that the XL version of the cartridges are a much better value.
      - Make use of the printer's draft mode whenever possible, to help stretch out black the ink
      - Shut the printer down between uses; however, always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying.

      When a cartridge is low on ink to begin with, or it appears that poor page yield was due to a defect, please return it. According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Makes minimal copies before running out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ditch your HP and go get a epson eco tank printer, no more cartridges.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    To little ink in cartridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ran out so fast I would only buy the XL version of HP 65 ink!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's ink! why would you want a review on ink!?????

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Your were out of stock, had to go to Walmart!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your were out of stock, most all of the shelves were bare.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printer can’t read ink cartridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer can’t read cartridge. Took it out 6 times and back in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It works at least

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things run out so fast. Luckily it is cheap....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Purchased on 4/30 had to replace it today...it mpt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not available in XL so I bought 2. Good thing I did

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I did not used it yet still in the box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say good or bad because it has not been used

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ehhh shop around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this product you can get it cheaper at amazon ... sadly...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price - Doesn't last lomg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the double size cartridge - this one doesn't last long.

    No, I would not recommend this to a friend