Customer Ratings & Reviews
- Model:
- N9K01AN#140
- SKU:
- 11791506
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Not enough ink in cartridge,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ran out of ink after a few uses. The supply of ink should be larger.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Bill,
I'm sorry to hear that you are running out of ink quickly. That sounds frustrating.
Unless the cartridge was damaged or defective, the ink usage will determine how long it will last. High-density prints (such as photos and graphs) will use up more ink, especially if the paper is highly absorbent and the environment is dry.
Here are some things that might help lower your ink usage:
- You can use the printer's draft mode and black-only settings, whenever possible, to save ink.
- Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets it ‘park’ so that the cartridges are protected from excessive drying.
- Instant Ink might be worth trying. The subscription plans are based on how many pages you print. You can check out the details at: HPinstantink.com
When it seems that the low page yield was caused by a defective cartridge, it is always an option to contact the seller about a replacement or refund.
Mary
HP Care
hp.com/support
HP Instant Ink cartridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.only for very few printing, finishes too fast....and printing is not so clear...
No, I would not recommend this to a friendStandard toner for hp users
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The problem was no combo packs, had to buy both individually
No, I would not recommend this to a friendGet some stock.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You people have nothing in stock. This is an ongoing problem. Have to order ink and wait for it, Unfortunately a competitor, a store I would not have walked into, had everything I needed. Have been happy with computer purchases.
No, I would not recommend this to a friendPoor shipping
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe in local purchases this ink came from Edison New Jersey I’m in Michigan and have a Best Buy store within 10 minutes of me !! Why not ship from the local store? Makes much more sense!!! Will consider other sources from now on
No, I would not recommend this to a friendNot worth the bother
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It ran out after 2 weeks with no color printing and very light use. I would have brought it back but I doubt it was returnable.
No, I would not recommend this to a friendHp printer ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered 2 ink cartridges and wheni i opened one, the package was already opened and the cartridge was used! No ink left. Such a disappointment considering how much ink vost
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am sorry that this happened to you. That is unfortunate.
According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."
Mary Chris
HP Care
hp.com/support
Steal of money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst printer and inks I ever use in my all life, it was a very expensive experience, I don’t really recommend HP printers and inks they are a steal of money.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
I am so sorry you had an unpleasant time with these color cartridges. While I can't change the price of the ink, I can share some ink-saving strategies. It's going to make a large difference.
- Buy XL cartridges. They are bigger and therefore reduce the need to buy new cartridges. - I would suggest turning off the printer to "park" the cartridge from outside air and dust.
- I think your case would benefit from using the black ink only setting.
- You might want to decrease the print quality setting to save ink.
-Monitoring the air temperature, humidity, and dryness will help limit the environmental conditions causing the dried cartridges.
Let us know if these ideas helped!
Amanda
HP Care
www.hp.com/support/
Bad Cartridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cartridge was defective. I was in a hurry and made the mistake of not running a test page when cartridge replaced. My suggestion is to run the test page after inserting new cartridge
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am very sorry that your cartridge was not a good one. Probably a good suggestion you have made.
You can return or exchange the cartridge either to the store or by mail. Information about that can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary
HP Care
hp.com/support
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cartridge ran out of ink after pro10 pages. Very poor quality. Normally HP cartridges are great, but this one easy.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there Larry,
I understand your sentiments after receiving those results. I apologize that the cartridge didn't last longer than ten pages. Cartridges last between two hundred and four hundred pages, depending on use. Fewer pages result when printing photos, graphics, tables, charts, and other ink-intensive items. Thicker paper also results in lower yields. You may have gotten unlucky and gotten a defective cartridge as well.
Amanda
HP Care
www.hp.com/support/
Damaged goods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Package rec'd damaged....cartridge could not be installed in slot in printer. Bummer...after removing and re-install several times.....tossed cartridge in trash
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I regret that your shipment was damaged. That had to be disappointing.
You can return it or exchange that cartridge either to the store or by mail. Information about that can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary
HP Care
hp.com/support
Wrong color Ink cartridge sent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m on your automatic ink refill program. I needed a black cartridge and you sent color! I still cannot find a black one for my printer! Not a happy customer.
No, I would not recommend this to a friendAls
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this proud product because it didn't go with the printer that I had ordered it for and with.
No, I would not recommend this to a friendNot worthy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth purchasing due to limited use, better off buying a different printer brand
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi George,
I am sorry that this has happened to you. Most people find that the XL is generally a better value.
Also, you might find that Instant Ink is a good choice for you. With that you don't pay for cartridges, you pay by the page printed. More information can be found at: instantink.com
Mary Chris
HP Care
hp.com/support
What?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never bought this product I hope I wasn’t charged for it. I don’t even have a computer let alone a printer
No, I would not recommend this to a friendNot good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You dont get much ink at all. Maybe max 20 pages and thats it.
No, I would not recommend this to a friendInk
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate buying printer ink. Might as well buy a new printer
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I’m sorry that you aren’t entirely satisfied with this cartridge. We always aim to provide a satisfactory product experience for our customers, and I regret that we fell short here. I can understand how disappointing this must be for you.
If you want cheaper cartridges, I can recommend our Instant Ink program to you. Here you only pay per printed page and not per used cartridge. If you have used up all your ink, we also automatically send you a new one. We offer flexible monthly rates that also feed your needs. More information here: instantink.hpconnected.com
If there is anything else, we can do for you, please don’t hesitate to contact us directly. We would love to help you amend any problems you might be having. You can reach us here: hp.com/contactHP
Denise
HP Care
hp.com/support
NOT HAPPY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered on line and was given incorrect cartridge for my printer.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
I am sorry that your cartridge was not the correct one. It is so inconvenient that you have to return it.
Information about returning it to the store or by mail can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary
HP Care
hp.com/support
Inks not filled enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough ink. Cartridges were half filled. Not worth the money.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I regret that your cartridge didn't seem to be filled correctly. That had to be disappointing, all right.
You can return it or exchange it either to the store or by mail. Information about that can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary
HP Care
hp.com/support
Wrong cartridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was recommended to me for my printer and it does not fit.
No, I would not recommend this to a friend