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Customer Ratings & Reviews

$35.38

Customer reviews

Rating 4.7 out of 5 stars with 2068 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,068 of 2,068 reviews
  • Rated 1 out of 5 stars

    This ink STINKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink smells like burnt popcorn when it prints. Do NOt buy it or your house will smell for weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink was dry. Prined ony few pages. Really bad.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink was dry. Prined ony few pages. Really bad. Will not buy again.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Ravindra

      I am sorry that the cartridge didn't last long. You should have been able to print more than a few pages.

      Ink usage usually determines how long a cartridge lasts (unless it was defective). High-density prints (such as images and graphs) will run the cartridge out faster.

      If it appears that the cartridge was defective or damaged, you should be able to return it to the seller. According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Want my money back

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the item I want. I will like my money back

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Isaiah,

      I regret that your shipment was incorrect. That had to be disappointing.

      You can return it or exchange that cartridge either to the store or by mail. Information about that can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    not so great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaging was good but when using it had no ink inside.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry that the cartridge was empty. That seems disappointing.

      According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not buy this - very expensive and almost out of date

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 4 out of 5 stars

    Upgrade to XL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work fine but to get the best results and not have to worry about running out of ink, upgrade to the XL version. You can thank me later.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good investment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price!!! I thought that ink was more expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this almost 3 years ago, and it is still working wonderfully. People are amazed at the quality of my TV. Just be sure to also use high quality wiring.

    I would recommend this to a friend