Customer Ratings & Reviews
- Model:
- N9K04AN#140
- SKU:
- 5302900
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the high ink yield and ease of use as significant advantages of the 65XL High-Yield Ink Cartridge, with many finding it to be a great value for their printers. The reasonable price and compatibility with HP printers are also appreciated. However, a few customers have noted that the HP65 ink can sometimes be difficult to find.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ink. Doesnt stay that long. Had problems with it drying ip
No, I would not recommend this to a frienddries way too fast
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It dries way too fast, and unless you are printing every day, it is not worth it
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I was sorry to hear that the cartridge did not work for very long. It is unfortunate that happened to you.
It is possible that the printhead inkjets are clogged. There is a cleaning routine available from the printer's menu that you can use to clear them out.
It is a good idea to shut the printer down between uses. However, it is important to always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridge is protected from excessive drying which leads to clogging
The seller is responsible for the quality of what is sent. Contact the seller if you find the cartridge itself is faulty and that is why it dried out so fast.
Mary
HP Care
hp.com/support
Not happy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yet the same as color ink. The price is highly for what you get back
No, I would not recommend this to a friendBad Product & Worse Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. I installed the cartridge in my printer and got the “E0” error message - cartridge not compatible with printer (even though it’s listed as compatible with my printer). To make this worse, Best Buy is giving me the run around when I tried to return it because it was opened. Ridiculous.
No, I would not recommend this to a friendink
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it worked when installed in the printer but dried up too fast
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
It sounds like your ink cartridge dried out early. I empathize with your situation. Here is a couple of tips to fix this occurrence in the future.
• It is best to limit the printhead’s exposure to the outside air. To ensure this happens, turn off or idle your printer when you are not actively printing.
• Use draft mode or print preview to avoid printing extra copies of the same document. This action also limits outside air from reaching the printhead.
If you have additional questions, I recommend you contact HP support at hp.com/contactHP.
-Amanda
HP Care
hp.com/support
Order still delayed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered 3/11/24 still haven't received. On 4/7, they delivered another multicolored toner. Poor service.
No, I would not recommend this to a friendOrdered 65 xl needed 63 xl
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered 65xl needed 63 Xl.Returned waiting on refund
No, I would not recommend this to a friendToni
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was given the wrong product by Best Buy staff. Staff needs to be trained more. This caused me problems
No, I would not recommend this to a friendHP - 65XL High-Yield Ink Cartridge - Black
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After trouble shooting my HP printer, and purchasing new HP ink cartridges, the printer is still not printing properly. I've spent hours trouble shooting to no avail. Disappointed I spent $$ on ink cartridges.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there Jolie,
I understand your sentiments after spending hours troubleshooting this product. If you already viewed www.support.hp.com/us-en/help/diagnostics?category=printing&issue=ink-cartridge-issues/ and contacted www.support.hp.com/us-en/contact-hp/, there isn't much else that can be done. I am very sorry you have had this much difficulty. I hope your next batch of HP cartridges turns out better.
Amanda
HP Care
www.hp.com/support/
More like XS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t print that much and this cartridge is already low after less than a month. Grrr- what a waste of money! It didn’t last any longer than the standard cartridge.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Meg,
I am sorry the cartridge dried up so quickly! Less than a month is a very short time. We hope our cartridges last a few months unless you print many pages a week. Take care to mitigate ink usage. Pictures are a huge waste of ink use. Print them sparingly. If there is anything else we can do to help, please let us know.
Amanda
HP Care
www.hp.com/support/
Dried out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time this my black ink has not worked after installing it I think this location of Best Buy does not do a good job of storing it..
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello Kim,
What led you to believe the cartridge was dried out? There are many causes for cartridge issues. One possibility is the cartridge is defective.
As you mentioned, heat is another factor. You could try cleaning the printhead. Sometimes, cleaning it with a damp cloth helps the printhead to work. I also suggest you ensure the protective tape was removed from the printhead.
Amanda
HP Care
www.hp.com/support/
Dee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not able to use it was defective and you would not replace it so I am out of ink and lost my money with this purchase
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Doris,
I'm so sorry the cartridge was defective. We want our customers to receive the best results. Did you try the troubleshooting techniques? There is an HP guide online. You are also welcome to reach out to HP support any time at www.support.hp.com/us-en/contact-hp/. If you have questions about the Best Buy return policy, view it at www.bestbuy.com/site/help-topics/return-exchange-policy/.
Amanda
HP Care
www.hp.com/support/
not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this was the first item order and it was the last one to get to me. it took way to long to get here and the web is very confusing to order I hit ship but didn't know that I had to hit each item.
No, I would not recommend this to a friendextremely expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the yield is quite low and the price is extremely expensive. A cost benefit analysis will show this. the cost of the cartridge is much much less that what they charge you.
No, I would not recommend this to a friendBad cartridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problem with the cartridge. Printer not reading it.
No, I would not recommend this to a friendDefective and not returnable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work! Full of ink but defective! And could not see that until I had to install it! Terrible!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Jim,
Regrettably, this sort of issue can only be determined once installed. You mention it was defective but not why it was flawed.
Did you receive any kind of error message? Sometimes, turning the printer off helps resolve cartridge recognition errors. For additional help, consider chatting with us at www.support.hp.com/us-en/contact-hp/.
Best Buy sets its own return policy. HP itself is not involved. It is here, www.bestbuy.com/site/help-topics/return-exchange-policy/.
Amanda
HP Care
www.hp.com/support/
Ink Cartridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way too expensive and doesn't print enough pages...
No, I would not recommend this to a friendOver priced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK - but not superior to remanufactured cartridges. (according to most tech reviews)
No, I would not recommend this to a friendDefective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work. Too late to return for a refund. Suspect that it is defective
No, I would not recommend this to a friendPoor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was very poor quality after printing 30 pages you would run out if ink
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
My apologies for this happening to you. I can understand if you are disappointed that the cartridge seemed to run out too quickly.
Unless a cartridge is faulty, ink usage determines how long it lasts. High-density prints (such as images and graphs) will use more ink, especially if the paper is highly absorbent and the surrounding air is dry.
Here are some things that might help lower your ink usage:
- Set the printer to draft mode whenever possible
- Shut the printer down between uses
- Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying
- Subscribe to Instant Ink, then you only pay by the page and not for the cartridges themselves
If the poor performance appears to be due to a defective cartridge, please consider returning it to the seller.
Mary
HP Care
hp.com/support