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Customer Ratings & Reviews

Model:
N9K03AN#140
SKU:
10757579
Your price for this item is $55.89
The comparable value price is $55.99

Customer reviews

Rating 4.7 out of 5 stars with 918 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-918 of 918 reviews
  • Rated 1 out of 5 stars

    wrong item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked for help and showed him the cartridge that need to be replaced. He sold me a tri-color cartridge instead of a black one! Now I'll have to return again and get the correct one - black!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink was old and dried up had receipt and no refund or exchange would be given. Won’t be back for a long time wish I could’ve given it a rating of zero

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not much ink in it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Seemed like it was nearly out of ink. May have printed 25 pages. Bought no name replacement from the big internet source.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry that the cartridge didn't last long for you. That has to be distressing.

      Normally, ink usage determines how long a cartridge lasts. High-density prints (such as images and graphs) will use more ink, especially if the paper is very absorbent and the air is dry.

      If you feel that you didn't get enough pages printed because of a defect, you can look into returning or exchanging it. Information about that can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Dee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not print and you would not replace it so it is no good to me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never picked up. yet I was told I had. I tried talking to someone at the store. but was hung-up on three times. very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I thought I was getting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wanting the combo pack Called and they said I could not return it Got confused with the dog and pony show out front of the store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink is ink, not worth $3000/gallon. If I could not use my reward points, I would have used remanufacured cartridges.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DEFECTIVE ~ HIGH PRICE - USELESS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than poor. DEFECTIVE. Made in Malaysia, Expiration Date June 2022. Prints ONLY ORANGE.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry that the cartridge didn't print well. That has to be distressing.

      Since it appears that the product was defective when you got it, you can look into returning or exchanging it. Information about that can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Ink

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go buy a new printer instead of buying the ink. It's a better value

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I’m sorry that you aren’t entirely satisfied with this cartridge. We always aim to provide a satisfactory product experience for our customers, and I regret that we fell short here. I can understand how disappointing this must be for you.

      If you want cheaper cartridges, I can recommend our Instant Ink program to you. Here you only pay per printed page and not per used cartridge. If you have used up all your ink, we also automatically send you a new one. We offer flexible monthly rates that also feed your needs. More information here: instantink.hpconnected.com

      If there is anything else, we can do for you, please don’t hesitate to contact us directly. We would love to help you amend any problems you might be having. You can reach us here: hp.com/contactHP

      Denise
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Cartridge doesn’t last for an XL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xl cartridge only lasts through a team of paper! Too expensive!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP 65 XL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink does not work in my printer, will not buy ink at best buy anymore

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Sassy,

      I am sorry to hear that you didn't have a good experience with the cartridge you were sent. I can understand if you are disappointed!

      According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Mary
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Great ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink does its job had no issues last long time the price is a little high. I would recommend finding a coupon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink cartridge has great color and the XL should last longer. I have only used the cartridges a few times so far, but so far so good. And I cann't complain about the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ho printer cartridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for my printing needs. Good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good ink at reasonable price, last long and prints well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect! Easy to install; great alert when cartridge is low indicators.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy and convenient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy and convenient processing time thank you

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not last! Feel like I’m buying new ones every month. This is a huge fail!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      If you are buying cartridges every month, I'm so sorry. Unless you print a few hundred pages a month, your cartridges should last a few months. There are a few things to check. First, run a test print page on the printer. This test is to eliminate any other issues. Check inside the printer for leaks. Clean the print rollers to remove dry ink. Lastly, check the print preview before printing anything.

      Amanda
      HP Care
      www.hp.com/support/ HP