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Customer Ratings & Reviews

Model:
3YM56AN#140
SKU:
10757519
$31.08

Customer reviews

Rating 4.6 out of 5 stars with 2268 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,268 reviews
  • Rated 4 out of 5 stars

    Don't last long at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems the ink not lasting at all after couple of use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If we not print for longtime, ink not flowing properly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's disappointing that I was able to print approximately 50 pages of text (no graphics)

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Rosie,

      I am very sorry that you had this problem. That does sound disappointing.

      Here are some things you can do to be able to print more:
      - Shut the printer down between uses
      - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying
      - If the poor performance appears to be due to a defective cartridge, return it to the Best Buy you bought it from.

      Also, most people find that the XL version of the cartridges are a better value.

      Mary Chris
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely got 70 copies out of one that was suppose to get me 120.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello there,

      If you only got seventy copies, I understand why you would feel our cartridges are not the best. I have a few ideas on how you could get more copies.

      - Use the XL version of the cartridge.
      - Use print preview. - Limit printing photos, graphics, and tables.
      - Turn off the printer while idle.

      I would also suggest tracking each page to see what is using the most ink. Keep the room at a reasonable temperature to avoid dry cartridges.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 2 out of 5 stars

    Not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pricey for the quality and quantity of this product.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I understand where you are coming from. With inflation, many consumers are worried about value. I can address your concerns about quantity and quality. To get the most out of the product, start by limiting certain types of prints. Photos and labels take up more ink. Thicker paper may contribute to ink use. As for quality, increase the printer settings. I will warn you that this action uses more ink. I hope your next purchase changes your mind about HP.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    HP printers use to much ink.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink didn't last a week. I purchased 5 orders of it from March 4 to April 8. Finally I realized I purchased more ink than I paid for the printer I ordered me an Epson printer, which uses way less ink. HP products are not worth the headaches and price.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry to find that the cartridges didn’t last long for you. I can understand if you are not happy about that.

      Ink usage generally determines how long it last. High-density prints (like images and graphs) use more ink, especially if the paper is highly absorbent and the surrounding air is dry.

      Things that might help you to save money on ink:
      - Consider using XL cartridges. Most people say they are a much better value
      - Make use of the printer's draft mode whenever possible
      - Shut the printer down between uses
      - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying
      - Subscribe to Instant Ink, then you only pay by the page, not for the cartridges themselves

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Oops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the wrong one for my printer, had to return it

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      Finding the correct cartridge is challenging. If you did not save the previous cartridge, there are ways to find the information on the HP site.

      Since you purchased from Best Buy, the return site is www.bestbuy.com/site/help-topics/return-exchange-policy/. If you are searching for the right cartridge, use the printer model number. This action will prevent future returns.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    Hp ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was only able to print about 20 pages, ink was dried out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mad wrong print cartridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the wrong cartridge..was upset because I went through my best buy account under my printer this is the cartridges that showed up. I spoke with manager at local store but there was nothing that could be done. Just lost my money...and still had to buy another cartridge. Uggh

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My mistake

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason for the one star rating is due to an error on my part. I thought I bought the HP 65 black cartridge. After several attempts at printing with negative results, I removed the cartridge to take a look at it. At that point I realized I purchased the wrong cartridge. It happens

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is gouging, cheating, taking advantage of good customer very poor policy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a Long Lasting Cartridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a new HP Envy Printer. This only provider 18-20 clear printed pages. The faded out. Same happened with 2 more cartridges.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not happy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this ink thinking it would last 500 sheets, I am on 47th sheet and can not read it . It is already dry. And too late to return. I would rate this a junk and not what it states it does.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello there,

      I am very sorry that your black cartridge wasn't a good one. It does seem like it should have printed much more.

      The advertised estimates of pages are based on a standard set of prints used by the industry. High-density prints (such as images and graphs) will use more ink, especially if the paper is extra absorbent and the air is warm and dry.

      Here are some things that might help lower your ink costs:
      - Use the printer's draft mode whenever possible, to help stretch out black and colored ink
      - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying.
      - Shutting the printer down between uses will save electricity and a few drops of ink here and there that are used to keep the inkjets cleared and ready for your next print job.
      - Instant Ink lets you pay by the page and can save you a lot, especially if you print high-density frequently. Check out the details at: instantink.com

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs out so fast and very expensive,the XL is the same as the regular.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible don’t buy hp printer or ink. I purchased and can’t even use it because I’ve got to be enrolled in some kind of auto delivery ink supply. Absolutely scam and now I’ve got ink, a printer and no way to print anything.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last long. Very little use. Not great value.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New but not full of ink!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing this product and installing it, my printer's low ink message came back on. Therefore the new cartridge was not filled completely. Might have been a defective cartridge, but disappointed that I got it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Issue with ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink is not good, does not print well. It’s too light.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ink goes too fast with not making all that many copies

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I can understand if you are disappointed with the cartridge. You might have better luck with the XL version of the cartridge. Most think it is a better value.

      How each individual cartridge will perform for you is determined by your usage. High-density prints (such as images and graphs) will use more ink, especially if the paper is extra absorbent and the air is warm and dry.

      Here are some things that might help lower your ink costs:
      - Use the printer's draft mode whenever possible, to help stretch out black and colored ink
      - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying.
      - Shutting the printer down between uses will save electricity and a few drops of ink here and there that are used to keep the inkjets cleared and ready for your next print job.
      - Instant Ink lets you pay by the page and can save you a lot, especially if you print high-density frequently. Check out the details at: instantink.com

      Contact the seller when poor performance seems to be due to a defect. Information about returns or exchanges (either to the store or by mail) can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    HP INK CARTRIDGES ARE NOT EFFICIENT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is very little ink in these cartridges!!!!!!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      I can understand if you are disappointed when the cartridges seem to run out too quickly. I can understand if you are unhappy about that.

      If it appears that poor performance is due to a defect or you got a cartridge that was already low on ink, please contact the seller.

      According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Mary
      HP Care
      hp.com/support HP