Customer Ratings & Reviews
- Model:
- 3YM55AN#140
- SKU:
- 10757648
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Bev O
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received what I ordered and came on time all is good
I would recommend this to a friendNO INK!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So angry about this purchase. Or should I say multiple purchases. I purchased 12 different cartiridges and all of them arrived, fully packaged, with NO INK! I was given a hard time at the store for returning them because they are a "consumable product." Even when a printer consumes "all" of the ink, there still shows a small bar on the printer because it's not ever FULLY empty. These cartridges did not even show a single bar.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there Leanne,
Twelve defective cartridges are a ton. Possibly, all of the cartridges arrived empty. Still, the printer could have trouble detecting the ink, or the ink monitor on your printer might have broken. If possible, try to print a test page. If you cannot, contact www.support.hp.com/us-en/contact-hp/. As for the return policy, that information is located at www.bestbuy.com/site/help-topics/return-exchange-policy/.
Amanda
HP Care
www.hp.com/support/
Printer Ink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink doesn't last long at all. I've replaced at 4 times now....that's unheard of.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there Regina,
Four cartridges in a row is a lot to have the same outcome. Let's figure out this situation! Do check inside the printer. Are there any leaks? When you are printing, do you check the ink level between prints? Checking the levels shows you the items using the most ink. It is cold this time of the year. Are you running the heat a lot? Running the heat dries out the cartridge.
Amanda
HP Care
www.hp.com/support/
Ink cartridges
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable..Selling a product,that they don't recommend..Took a ink cartride back that was no good,and they knew that it was of poor quality and couldn't do anything about it!..said that product wasn't good...but they have to stock it..what to heck??..Said I needed to complain to the company that makes them...I WILL NOT RECOMMEND THIS STORE EVER...AND YOU CANNOT CALL THEM..NO PHONE NUMBER FOR A DIRECT CALL!!!
No, I would not recommend this to a friendDissatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not last me 30 days and my printer was down for a week. I do not print that much.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I see you are unsatisfied with the results. It appears your use of the printer is limited.
Did you check the ink levels in the printer?
Did any type of error message pop up?
I think it's plausible you received a defective cartridge. The other possibility is that the cartridge is dried or has a clog. To chat with HP support, navigate to www.support.hp.com/us-en/contact-hp/.
Amanda
HP Care
www.hp.com/support/
Oops
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this ink, but it wasn’t the right one for my printer. Had to return for the correct one
I would recommend this to a friendIN_STOCK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I printed less than 10 pages, Next time will send out for ink, but Best Buy did have it in stock, many other stores DID NOT
No, I would not recommend this to a friendAn very unhappy person
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will no longer shop at Best Buy. I try calling the store only to find out that they no longer answer calls. I was put through all call center only to have the person not give me any help and hang up on me. So I drive 25 to 30 miles to see if they have the ink for my printer. They did, but could have care less about how we were taken care off. VARY POOR WAY TO RUN A COMPANY.
No, I would not recommend this to a friendTook 2 weeks to be delivered!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why this was shipped to NJ but it took 2 weeks to get to me . Very slow shipping. Wish they would stop using the USPS
I would recommend this to a friendNO Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love HP ink however if you do not have the XL or instaInk forget it your ink will be gone in a day
No, I would not recommend this to a friendInk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ran very less pages, was expecting more pages to be printed
I would recommend this to a friendBrand response from HP Team
Posted .Hello Ray,
I understand you were expecting more pages as a result. I'm sorry we didn’t match your expectations. Here are some solutions:
- Select the black ink only or grayscale option on your printer, unless color is necessary.
- Change your paper. Some are more wasteful than other types.
- Clean the printheads.
- Save printing for items that need to be physically handed out or read.
Amanda
HP Care
www.hp.com/support/
Ink printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sealed. Haven't used printer yet. Recommend for price.
I would recommend this to a friendDon't buy these!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at all. They run out of ink after a couple weeks.
No, I would not recommend this to a friendNah
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend getting the xl ink cartridge b/c this ran out of ink too fast!
No, I would not recommend this to a friendPrinter ink
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It rans out the ink so fast I don’t recommend this
I would recommend this to a friendBrand response from HP Team
Posted .Hi there,
I am disappointed to read that you feel you are not getting full use of your ink cartridges. We want to ensure you are happy with the product. Here is some advice on getting the most out of this product.
• It is recommended that you strategize each print. This limits the possibility of reprinting the same documents.
• Some materials use more ink, like specialty paper. The type of print matters, as images use more ink than regular text.
• Sometimes, turning your printer off helps save ink from exposure to the outside air.
-Amanda
HP Care
hp.com/support
Toner doesn't last long.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This toner doesn't last long. I have to keep buying more.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I regret that you have had this experience. I can understand if you were disappointed when the cartridges seem to run out too quickly.
Your usage usually determines how long each individual cartridge lasts. High-density prints (like images and graphs) will use up the ink more quickly.
If the poor performance appears to be due to the individual cartridge itself, consider returning it to the seller. Instructions for completing the return and exchange process are at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
HP - 67 Standard Capacity - Tricolor Ink Cartridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ink doest last long. i have to reorder all the time
I would recommend this to a friendBrand response from HP Team
Posted .Hi Lola,
I regret that the cartridge seemed to run out too quickly. That had to be disappointing.
You might have better luck getting an XL cartridge. Most people consider it a better value.
If the poor performance appears to be due to a defective cartridge, please consider returning it to the seller.
Mary
HP Care
hp.com/support
Sad situation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just had to order another one and haven't had the other 1 butt since January and barely use color ink only black-and-white I don't know what's going on but the quality of these items is going down
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I understand constantly ordering ink is a hassle. We strive to make the ordering process seamless. If you would like, you can try the XL cartridges. Some consumers find great value in them. Buying in bulk is another solution. Avoiding color is an excellent step for ink conservation. It is not the only step. I recommend using the print preview or draft mode to avoid extra copies.
Amanda
HP Care
www.hp.com/support/
No Ink!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item came without ink and Best Buy would not exchange. My Son waited to long to install. I will not be purchasing anymore. I have purchased this product numerous times and never had this issue before.
No, I would not recommend this to a friendEmpty ink.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems my new color cartridge was without ink. UNLESS I tossed the full one and installed the old empty one BUT I don't think so. I am waiting to get more ink that I ordered so I can print again.
I would recommend this to a friend