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Customer Ratings & Reviews

$23.89

Customer reviews

Rating 4.7 out of 5 stars with 1407 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the 67 Standard Capacity Ink Cartridge favorably, particularly for its ink quality, ease of use, and reasonable price. Many appreciate its overall performance and compatibility with multiple HP printers. However, a few customers have noted issues with its availability in certain stores.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,407 reviews
  • Rated 2 out of 5 stars

    Took 2 weeks to be delivered!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why this was shipped to NJ but it took 2 weeks to get to me . Very slow shipping. Wish they would stop using the USPS

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NO Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP ink however if you do not have the XL or instaInk forget it your ink will be gone in a day

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran very less pages, was expecting more pages to be printed

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello Ray,

      I understand you were expecting more pages as a result. I'm sorry we didn’t match your expectations. Here are some solutions:

      - Select the black ink only or grayscale option on your printer, unless color is necessary.
      - Change your paper. Some are more wasteful than other types.
      - Clean the printheads.
      - Save printing for items that need to be physically handed out or read.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Ink printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sealed. Haven't used printer yet. Recommend for price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nah

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the xl ink cartridge b/c this ran out of ink too fast!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Printer ink

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It rans out the ink so fast I don’t recommend this

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      I am disappointed to read that you feel you are not getting full use of your ink cartridges. We want to ensure you are happy with the product. Here is some advice on getting the most out of this product.

      • It is recommended that you strategize each print. This limits the possibility of reprinting the same documents.
      • Some materials use more ink, like specialty paper. The type of print matters, as images use more ink than regular text.
      • Sometimes, turning your printer off helps save ink from exposure to the outside air.

      -Amanda
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Don't buy these!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at all. They run out of ink after a couple weeks.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Toner doesn't last long.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This toner doesn't last long. I have to keep buying more.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I regret that you have had this experience. I can understand if you were disappointed when the cartridges seem to run out too quickly.

      Your usage usually determines how long each individual cartridge lasts. High-density prints (like images and graphs) will use up the ink more quickly.

      If the poor performance appears to be due to the individual cartridge itself, consider returning it to the seller. Instructions for completing the return and exchange process are at: store.hp.com/us/en/cv/returnsandexchanges

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    HP - 67 Standard Capacity - Tricolor Ink Cartridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ink doest last long. i have to reorder all the time

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Lola,

      I regret that the cartridge seemed to run out too quickly. That had to be disappointing.

      You might have better luck getting an XL cartridge. Most people consider it a better value.

      If the poor performance appears to be due to a defective cartridge, please consider returning it to the seller.

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Sad situation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had to order another one and haven't had the other 1 butt since January and barely use color ink only black-and-white I don't know what's going on but the quality of these items is going down

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I understand constantly ordering ink is a hassle. We strive to make the ordering process seamless. If you would like, you can try the XL cartridges. Some consumers find great value in them. Buying in bulk is another solution. Avoiding color is an excellent step for ink conservation. It is not the only step. I recommend using the print preview or draft mode to avoid extra copies.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    No Ink!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item came without ink and Best Buy would not exchange. My Son waited to long to install. I will not be purchasing anymore. I have purchased this product numerous times and never had this issue before.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Empty ink.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems my new color cartridge was without ink. UNLESS I tossed the full one and installed the old empty one BUT I don't think so. I am waiting to get more ink that I ordered so I can print again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ehh what can I say? This ink gets used up pretty quick and kinda expensive. Why can’t I buy a combo pack anymore? Oh yeah, because it’s another way to get the consumer to spend more money

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry that your cartridges don't seem to last long enough. I can understand if you are irritated by it.

      The combo packs are probably just temporarily unavailable. There are shortages of the cartridges in some areas. There has been a definite increase in online orders during the lockdowns. Supply hasn't been keeping up with demand.

      We are also experiencing shipping delays because the delivery companies are having a hard time keeping up with orders too.

      Mary Chris
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Ink

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dried out fast was very much a pain to change though it was probably the printer that cause a lot of problems

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wrong item received need to shop in store. on line ordering is a joke

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink is garbage don’t buy these get another brand do not buy do not buy do not buy

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there Jason,

      The print quality is poor and faded. I understand we didn't meet your standards. Faded ink is the result of a dry or clogged cartridge. Regular maintenance prevents these types of situations. If there is anything I can do for you, let me know.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    Bad ink!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure if this was old ink or what? But we have printed 5 pages and the ink is not working already. Seems a bit ridiculous.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry to find that the cartridge didn’t last long for you. I can understand if you are not happy about that.

      Since it appears that the product was defective when you got it, you can look into returning or exchanging it. Information about that can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink didn't last long at all, even if you don't use your printer everyday.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nono2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really good ay all Doesn’t last not even for a week if you use it twice

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Maky,

      What did you print? Twice is a relatively short time for a cartridge. It makes me wonder if you printed images.

      Have you checked for leaks? In this situation, a leak could ruin the pages.

      It is rare, but you may have received a defective cartridge. We would regret your situation if that were the outcome. I hope you will consider giving HP another chance.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Is there any ink in these. What a joke the amount of money spent to print 5-10 pages.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry that you had this problem. However, Ink usage usually determines how long each individual cartridge lasts. High-density prints (like images and graphs) use more ink, especially if the paper is highly absorbent and the air is dry.

      Here are some things that could help lower your ink costs:
      - Consider using XL cartridges. Most people say they are a much better value
      - Set the printer to draft mode whenever possible
      - Shut the printer down between uses
      - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying
      - Subscribe to Instant Ink, then you only pay by the page and not for the cartridges themselves

      The seller is responsible for the product they sold you. If poor performance appears to be due you getting a partially filled or defective cartridge, consider contacting the seller about that.

      Mary
      HP Care
      hp.com/support HP