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Customer reviews

Rating 4.6 out of 5 stars with 3213 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the ink quality and overall performance, noting the vivid colors produced. Many appreciate the ease of use and find the price to be excellent for the value received. Users also report that the cartridges are compatible with their printers and the installation process is quick.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 3,213 reviews
  • Rated 1 out of 5 stars

    HP is no longer a good choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a long time user of HP printers (at least 10 years). I have purchased at least 12 in that time. Now that the cartridge dictates to you when it needs to be replaced (even though it is still a usable cartridge), I will look for other brands. The quality of the HP printers have dropped so dramatically that they are just not worth the money. The last three HP printers I've had go into "maintenance mode" every time I try to print. They also start fading the print (going from dark ink to a faint, unreadable shade). After spending hours wasting ink on "align printheads" and "print test page" you end up spending even more time trying to get help online or by phone from HP. They have you run all the same troubleshooting tests! IF you get one good test print then HP support is ready to hang up. A few days later you get a message from your printer that says your warranty has expired! As for me, I am already looking for a better brand of printer!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can there be any more types of ink to choose from. I don't print enough to order ink every month so I have to pull out the printer, open it up to see the type. Thought I read it right but you don't know until you open it up that you just dissolved your chance to return the item as well as spending another $60.00 to get the right one. Do people change printers every other month? Is there a profile where I can just order my pre--selected ink?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ink cartridges barely last nowadays.Ive purchased more ink than I do toilet paper at this point.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not much out there to choose from

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much out there to choose from. I think they have to come up with a new product and price change

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lost money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think I got a bad one. Put it in, used it for two copies and magenta was below 1/2. Made 6 more copies and had to replace magenta and all others were down to about 1/4. Makes for some expensive copies!!!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello there Steve,

      What a disappointing experience! If you get a cartridge, check the ink level right away. It is unlikely you would run out of ink so quickly by printing just two pages. The only exception is if you were printing pictures. The other cause for this problem is a leak. Check the printer for any leaks. Future returns to Best Buy are available at www.bestbuy.com/site/help-topics/return-exchange-policy/.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 3 out of 5 stars

    Good,not the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are there any other products to compare to. You don't have any other generic or brand items to choose from

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Finding ink for the printer was not my thing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to ask for help as finding the right ink for the printer was not easy for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ink. Plain and simple.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink is too expensive as it is. But it does its job. So it's exactly what you would expect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems these print cartridges run out of ink fairly quickly. Not many choices. Still have to purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    trouble with the yellow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the yellow was old. Your service was great, I use it all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 2 out of 5 stars

    Finished too quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ink. The quality is great but it runs out too quickly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    eh price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price better at cosco, but nit sure if cheaper anywhere else. Wish they carted xls of these colors

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gone to soon!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ink cartridges seem to go really fast. Maybe 60-90 pages per pack.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does not last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they can make a hp ink jet that lasts longer I guess I have to switch to laser

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ink and if you print you can't go without it. Expensive and goes fairly quick for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ink Pricey and Short Lifespan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not print in color often and it seems the ink evaporates before I get much use of it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ease of use but expensive.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy cartridge to install but very expensive for an older printer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not enough ink in the color cartridges. These are for minimum printing only.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not that good but worth the price, always get the protection plan on everything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive. Works. Does what it is supposed to do. Looking for cheaper alternatives.

    I would recommend this to a friend