Customer Ratings & Reviews
- Model:
- T0A38AN#140
- SKU:
- 11003912
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
ink seems to dry up quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.do not make a lot of copies and no photos are printed however the ink tends to dissipate quickly
No, I would not recommend this to a friendNew ink cartridges don't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After putting in new cartridges, printer says "low ink" & prints blanks.
No, I would not recommend this to a friendDon’t recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this ink before and it was fine.This time everything comes out pink. Not happy
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
So sorry to hear about this. I can well understand why you are not happy!
According to the Best Buy site's Return & Exchange Policy information:
"If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."
Mary
HP Care
hp.com/support
SORRY TO ALL THAT READ THE POST WHY ITS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BECAUSE I POSTED THE SIZE ITS ( 564 ) THAT SUCKS FRIENDS SORRY I SAID 902 THATS THE GREAT ONE
I would recommend this to a friendInk printers are a scam
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dries up as soon as you uncork it. Never again. Sad face.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
My apologies for this happening to you. It does seem like they should last longer.
How a cartridge will perform in your own printer will vary according to several things, including the surrounding environment.
Here are some things that might help you get savings:
- Consider using XL cartridges. Most people say they are a much better value
- Make use of the printer's draft mode whenever possible
- Using the black-only setting will save on colored ink usage
- Shut the printer down between uses
- Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying
- Subscribe to Instant Ink, then you only pay by the page, not for the cartridges themselves
Mary
HP Care
hp.com/support
Poor Ink
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used up very quickly. Possibly out of date and dried out.
No, I would not recommend this to a friendDoesn't last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The color ink does not last as long as the black ink. Disappointing.
No, I would not recommend this to a friendWrong ink cartridges packaged in box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recvd 2 magenta and no yellow cartridge in boxed package.
No, I would not recommend this to a friendOverpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ink does not last very long despite being very expensive.
No, I would not recommend this to a friendWill be returned damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged will be returned. Must be old or expired stock. Expensive
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am sorry to find that you got damaged cartridges, but hope to be able to help.
According to the Best Buy site's Return & Exchange Policy information:
"If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."
Hope this helps!
Mary
HP Care
hp.com/support
Need more ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't have xl versions of this. Need more ink for the price
I would recommend this to a friendInk only worked for 16 copies
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Package sure only able to print 16 copies ink dry
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Mickey,
I am sorry that the cartridges that you got for your printer didn't work very well. I can understand why you rated this low!
I would advise you to return them, because you should have been able to print more than 16 copies.
According to the Best Buy site's Return & Exchange Policy information:
""If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees.""
Mary
HP Care
hp.com/support
ink does not last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ink cartridge tends to not last long compared to black and needs to be replaced more frequently.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I'm sorry that you were disappointed with the cartridges you were sent. It does seem odd that they are not lasting longer.
Here are a few tips that might help lower your ink usage:
- You can use the printer's draft mode and black-only settings, whenever possible, to save ink.
- Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets it ‘park’ so that the cartridges are protected from excessive drying.
- Instant Ink might be worth trying. The subscription plans are based on how many pages you print. You can check out the details at: HPinstantink.com
When it seems that the low page yield was caused by a defective cartridge, it is always an option to contact the seller about it.
Mary
HP Care
hp.com/support
- Pros mentioned:Overall performance
Printer Ink
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Stuff! Quick delivery for our office efficiency!
I would recommend this to a friend very expensive based on the few sheets that can be
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bad performance, expensive price and just print a couple of sheets. I bought the XL and it's the same lie
No, I would not recommend this to a friend- Pros mentioned:Ink quality
No issue with fitting the printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have no complaints. It goes with the printer, installation is easy, and so far we're getting a lot of life out of it.
I would recommend this to a friend - Pros mentioned:Ink quality
It works, knock offs don't.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fits, it works, what else do you want to know? Color comes out nicely with a new cartridge.
I would recommend this to a friend - Pros mentioned:Ink quality
Nice to be able to pickup on a moment's notice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ir works well. It is on a printer that gets little use so use more ink putting it through clean mode. Can't get the owner of the printer to print one page a month.
I would recommend this to a friend - Pros mentioned:Ink quality
Black ink
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In is great. I wish it would last longer, though.
I would recommend this to a friend - Pros mentioned:Price
HP 902 Ink Cartridges
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product Have always used this products for very long time
I would recommend this to a friend