Customer Ratings & Reviews

I find that the cartridges I'm using now seem to run out too fast. And it's a shame that the cartridges (564) used in my old printer (6520), don't fit this one, (my upgrade to 6978). There's really only the tiniest bit of difference.

I could go on a long rant about this, but will just state that you can buy a new (reasonably priced) printer for what it costs to replace inks. Also, the first replacement set I bought didn't work, so had to return.

We use a lot of ink and this is a great product. I buy it all the time because I'm in school and print a lot of papers.

I also bought this as a refill for my new printer along with the 902 Black. Best Buy made sure I was ready to go!

The cartridges always work, but very expensive per page printed. So is you have a cartridge printer that requires these, you are stuck paying the high cost.

Had to buy a 3 pack to get the colors, the black cartridge didn't fit the printer, had to buy a separate 2x black cartridge for that. Now I have a black cartridge that I don't need

I'm used to inserting only one cartridge containing the colored ink. This has 3 separate, narrow cartridges and has protective covers that are difficult to remove. Not well-designed. Print quality is good though.

These ink cartridges produce clean and crisp documents and photos. I only wish the black was blacker.

It’s ink I am honestly only doing this for the points and it’s only 3 stars because it isn’t the greatest Ink of all time and it isn’t the worst. So yeah, average.

Terrible customer service. I order HP Ink through Best Buy as shipping is always quick and i have never had any issues with products. Called customer service today and advised that the ink i installed a couple weeks ago, at the time of installation said the cartridges were empty. I install the ink in my printer all the time, so i knew it was not a user error. I have only printed one thing since installing the ink, printed a second item today and the Magenta and Yellow are full, but Cayan is empty. At the time of installation when it was showing empty, i did not pay much attention since i had other things to do, and it was forgot about. I would have repurchased the item if a discount would have been offered. I will not purchase anything again through Best Buy since they do not value their customers.

I couldn't find this in the large size. Also, don't like that my HP printer uses color ink for printing black when I told it not to. Ran out fast & hardly printed any color. Not the cartridges fault, I know.

These HP cartridges keep randomly coming up on my printer as damaged or not real HP cartridge.

Low stock. Couldn’t get all I needed. Had to purchased color ink, which I didn’t need, in order to use my coupon.

Always have great luck with HP Ink from Best Buy. Works perfect every time and never a problem.

What can I say? It's just ink for my printer, but Best Buy always has in stock. Kudos for that!!

I trust HP ink. Been using it for years. Can be a bit costly, but I believe it’s good quality.

The colors are vivid. The cartridge last a long time and will last hundred of printing pages.

I will always buy these cartridges in a multipack instead of individually, it's SO WORTH IT!

Works well. But like all printer ink it’s expensive. You can almost buy a printer that’s on sale for less than what all 4 colors will cost you.

Very expensive ink ; have to replace often ; Price doesn’t match yield of paper; we don’t print overly but ink runs out too fast