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Customer Ratings & Reviews

$54.89

Customer reviews

Rating 4.6 out of 5 stars with 3207 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the ink quality and overall performance, noting the vivid colors produced. Many appreciate the ease of use and find the price to be excellent for the value received. Users also report that the cartridges are compatible with their printers and the installation process is quick.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,207 reviews
  • Rated 3 out of 5 stars

    printer ink!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is printer ink! What can I say about it? Did not have the black ink I needed!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can there be any more types of ink to choose from. I don't print enough to order ink every month so I have to pull out the printer, open it up to see the type. Thought I read it right but you don't know until you open it up that you just dissolved your chance to return the item as well as spending another $60.00 to get the right one. Do people change printers every other month? Is there a profile where I can just order my pre--selected ink?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Large Black Ink Cartridge Empty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the Cyan, Yellow, and Magenta for my printer but purchased the large Black Ink cartridge as well. I recently needed the black ink and opened the cartridge I purchased about 6 weeks ago. I had a used cartridge in the box with no ink. I went to the store to buy the black cartridge and mentioned the incident to the sales person. We walked to the HP cartridges and there was another cartridge box open. I went to the car to get my opened cartridge box and the contents.The manager would not consider replacing the cartridge because of the time elapsed from sale to when I used the cartridge. I was very disappointed. All of our electronics, TV's, computers, as well as an occasional washer or dryer have been purchased at BestBuy and we have always had great experiences with our service after the sale. I will always check the boxes from now on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good cartridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cartridges are ok. I would have preferred one cartridge with all the colors instead of individual cartridges.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. It would be nice if they had the XL cartridges. Color runs out so fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 2 out of 5 stars

    Good ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink is best. The only problem is they are expensive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Required ink for my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish this ink came in a 4 pack (black and color) instead of just color and having to buy the black separately.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “HP - 902XL High-Yield Ink Cartrige - Black” meets my need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed replacement cartridge for my kids school projects but the cartridge are small and costly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised that the color has run out within a month and half and I'm not printing many documents in color.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hp ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great ink but feel it is pricey and ink does not last long enough, plus they are dated too/

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lost money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think I got a bad one. Put it in, used it for two copies and magenta was below 1/2. Made 6 more copies and had to replace magenta and all others were down to about 1/4. Makes for some expensive copies!!!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello there Steve,

      What a disappointing experience! If you get a cartridge, check the ink level right away. It is unlikely you would run out of ink so quickly by printing just two pages. The only exception is if you were printing pictures. The other cause for this problem is a leak. Check the printer for any leaks. Future returns to Best Buy are available at www.bestbuy.com/site/help-topics/return-exchange-policy/.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    HP is no longer a good choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a long time user of HP printers (at least 10 years). I have purchased at least 12 in that time. Now that the cartridge dictates to you when it needs to be replaced (even though it is still a usable cartridge), I will look for other brands. The quality of the HP printers have dropped so dramatically that they are just not worth the money. The last three HP printers I've had go into "maintenance mode" every time I try to print. They also start fading the print (going from dark ink to a faint, unreadable shade). After spending hours wasting ink on "align printheads" and "print test page" you end up spending even more time trying to get help online or by phone from HP. They have you run all the same troubleshooting tests! IF you get one good test print then HP support is ready to hang up. A few days later you get a message from your printer that says your warranty has expired! As for me, I am already looking for a better brand of printer!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ink cartridges barely last nowadays.Ive purchased more ink than I do toilet paper at this point.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not much out there to choose from

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much out there to choose from. I think they have to come up with a new product and price change

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Finding ink for the printer was not my thing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to ask for help as finding the right ink for the printer was not easy for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good,not the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are there any other products to compare to. You don't have any other generic or brand items to choose from

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    trouble with the yellow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the yellow was old. Your service was great, I use it all the time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ink. Plain and simple.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink is too expensive as it is. But it does its job. So it's exactly what you would expect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems these print cartridges run out of ink fairly quickly. Not many choices. Still have to purchase.

    I would recommend this to a friend