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Customer Ratings & Reviews

Your price for this item is $54.89

Customer reviews

Rating 4.6 out of 5 stars with 3202 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the ink quality and overall performance, noting the vivid colors produced. Many appreciate the ease of use and find the price to be excellent for the value received. Users also report that the cartridges are compatible with their printers and the installation process is quick.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,202 reviews
  • Rated 1 out of 5 stars

    not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely works. Color is not good and shows a quarter empty after printing 1 test sheet. Below I will not recommend knowing there is no alternative. Between iffy ink and 3 minute maintenance every other time I print when the ink is gone, so is the printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Their app sells you the wrong products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your app is going to ask me my printer model it should NEVER show me ink FOR ANOTHER PRINTER. AND NOW I CAN'T RETURN IT THIS IS PRIGRAMMING 101 FURIOUS

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Also a refill!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also bought this as a refill for my new printer along with the 902 Black. Best Buy made sure I was ready to go!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Rip off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too EXPENSIVE Show an week t an IC an on TV ex wazoo g in

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not last long enough

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but advertised as lasting much longer than it has. Expensive and should give me a longer lifetime.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I was sorry to hear that the cartridges didn’t last long for you. The advertised estimates of pages are based on a standard set of prints used by the industry.

      Ink usage generally determines how long a cartridge lasts. High-density prints (like images and graphs) use more ink, especially if the paper is highly absorbent and the surrounding air is warm and dry.

      Things that might help you to save money on ink:
      - Make use of the printer's draft mode whenever possible
      - Shut the printer down between uses. That can save ink and electricity
      - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying
      - Subscribe to Instant Ink, then you only pay by the page, not for the cartridges themselves

      Mary Chris
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Doesn’t last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too overpriced. Doesn’t last long. No better value than anywhere else

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      I empathize with your plight. Everyone wants their ink cartridges to last a long time. Luckily, a few solutions exist. - Start with keeping your printer in top shape. Turning off the printer helps to save the cartridge from getting dry. Printer maintenance goes a long way as well. - The other option is to buy XL cartridges or limit the use of color cartridges.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 2 out of 5 stars

    price is a little high

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is great. does exactly what it needs to do. My issue is the Price is a little above other Box Stores and availibility in the store is hit and miss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ink is ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? It's just ink for my printer, but Best Buy always has in stock. Kudos for that!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    needed ink for printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could just purchase all black in as I don't always need the color ink, so i feel like it's a waste of my money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer....but man these color cartridges are big money for the amount of ink you get.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s just ink cartridges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just ink cartridges that are expensive and print limited number of sheets. I need to get another printer with better ink usages

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 1 out of 5 stars

    HP 902 has vibrant colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 902 3 pack has vibrant colors to use. All photos printed on our computer look perfect.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know if it’s the ink or the printer, but these cartridges just don’t last long. Especially if not used for a while.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry that you received cartridges that didn't last long. That sounds frustrating.

      There is a possibility that the maintenance routines caused part of this. The tiny nozzles that spray the ink onto the paper get clogged easily. It is necessary to spray some ink through them occasionally to ensure that they stay clear.

      Shutting the printer down between uses can result in some savings. However, always use the power button on the printer itself to turn it off. That will let the printer 'park' so that the cartridges are protected from excess drying.

      If you feel that the poor page yield was caused by a defective cartridge, you have the option to contact the seller about a refund or replacement.

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a perfect fit for my printer. Easy to install, with no hassle

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 3 out of 5 stars

    Got to have these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some seem to last longer than others but what are you going to do? Have to have them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Three colors package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again Best Buy was the only one who had in stock.And I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you get all 3 colors of the ink and the best part is that it was on sale.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very short usage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink don’t last to long and it’s to expensive. To refill ink you can buy another printer.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Judy,

      It must be disappointing to not have cartridges last long. I can understand why you rated these lower.

      How a cartridge will perform in your particular printer, is affected by several variables, including the surrounding environment and the density of the prints. High-density prints (such as greeting cards, posters, images and graphs) will run a cartridge out faster, especially if the paper is highly absorbent and the air is dry.

      If it appears that poor performance is due to a defect or you were sent a cartridge already low on ink, please contact the seller.

      According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Mary
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    my ink cartridges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy store at Potomac Yards always has the ink for my printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Easy Squeezy ... simple plug and go !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP ink is simple to use. My HP Officejet pro made them easy to install

    I would recommend this to a friend