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Customer Ratings & Reviews

Your price for this item is $54.89

Customer reviews

Rating 4.6 out of 5 stars with 3202 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the ink quality and overall performance, noting the vivid colors produced. Many appreciate the ease of use and find the price to be excellent for the value received. Users also report that the cartridges are compatible with their printers and the installation process is quick.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 3,202 reviews
  • Rated 1 out of 5 stars

    EMPTY INK CARTRIDGES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure if this was the locations mistake or a manufacturer error , but I ordered the ink online for in store pickup. The pickup took forever (they could not find the package) and when I got it and set up my printer at home...empty. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They need to work on this HP cartridges they run out of ink

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a printer that use this ink. It expensive and ran out to fast

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Andy, thank you for your feedback, sorry to hear you are unhappy with the page yield of your HP 902 3-pack Cyan/Magenta/Yellow Original Ink Cartridges. Historically printer manufacturers used their own methods for estimating page yield. However, this made it difficult to compare different products. Nowadays, the published page yield is based on the Industry Standard for measuring yields (refer to International Standards Organization ISO 24711). The actual yield varies considerably based on the content of the printed pages, the frequency of printing, the ink used in set-up etc. You may find that you will get more pages when printing in Fast draft mode. XL size cartridges offer up to 50% lower cost per page compared with standard size cartridges. Our recommendation would be that you leave your printer powered on in normal usage conditions, only power it down if you will not use it for an extended period of time (ie: longer than one month). For further information check out Learn about Supplies page http://hp.care/2nYUthf. You can also follow the instructions in the following document to fix this issue: http://hp.care/2oC6RzO HP

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think I will buy HP anymore. The ink doesn't last long at all and when it still shows there is ink left in the cartridge, the quality of the print out is awful. It tells you that you need to replace cartridges when the print out is degraded.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ink refills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the only size available. I wanted the XL since it lasts longer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Recommend subscribing to HP InstantInk.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend subscribing to HP InstantInk. HP monitors your ink levels via WiFi connection and automatically sends you ink before you run out. The cost for this service is less than half that of purchasing ink cartridges in the store.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hp ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not last nearly as long as I thought it would.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I installed this cartridge, the print came out very pale and then after about 4 tries, the paper was totally empty/clear. Not sure what is happening? Also when we checked the usage the ink was almost half finished.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Runs Out Quick

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely print in color at home, and when I do, it’s only a couple of pages at a time. These refills lasted exactly two months and about twenty color pages. For the price, that is poor value. I expected much more from HP cartridges.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lot of money for not much ink.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 40 or so pages, my Magenta cartridge was low/out.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello, thank you for your feedback, sorry to hear you are unhappy with the Page yield of your HP 902 Black Original Ink Cartridge. Historically printer manufacturers used their own methods for estimating page yield. However, this made it difficult to compare different products. Nowadays, the published page yield is based on the Industry Standard for measuring yields. The actual yield varies considerably based on the content of the printed pages, the frequency of printing, the ink used in set-up etc.You may find that you will get more pages when printing in Fast draft mode. For further information check out Learn About Supplies page http://hp.care/2nYUthf. You can also follow the instructions in the following document to fix this issue:http://hp.care/2rKCc5q HP

  • Rated 1 out of 5 stars

    they sent the wrong number supposed to be 920

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a black 920 which I received I ordered the three colors of 920, they sent 902 I need a the correct ones and a label to return the 902 and I REALLY need the 920s Thank you SuAnne Lopata I am very upset

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Booooo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cartridges have almost NO ink in them! But im sure HP already knows this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cartridges were faulty; printer rejected them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Officejet 6500A printer rejected the cartridges as faulty. Identical former cartridges that had low ink were re installed and worked. Tried wetting the new cartridges but that did not work either.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Carl,

      I am sorry that your printer rejected the cartridges. That must have been annoying.

      You can return them. According to the Best Buy website:
      "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Hope this helps!
      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Beware

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors were terrible! I should have returned. Colors are so light seems like it’s running out of ink. Not sure if it is just a bad product or if it’s my machine.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Nana,

      I am sorry that the printer isn't printing well for you. That sounds irritating, but usually print quality problems are due to a clogged printhead inside the machine.

      There is an option on the printer's menu that starts a cleaning routine. It might need to be run more than once to clear the clogs out completely.

      If it appears that the set of cartridges was defective when you got it, you can see about returning it. Information about that can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    No Cyan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once these cartridges were installed, which happened to be needed after the return date expired, the CYAN is either dry or clogged. Alot of money for no ink!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    For some reason, none of these cartridges work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I removed the old ones and installed per usual but they never started working. Probably something wrong with my printer but couldn't prove it by me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keep Your Money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash. Waste of Money. Cant return cuz they ate Open. Well heck....shoulda made sure they werent defective while in the box

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      I am sorry to find that the cartridge wasn't good. I can understand if you are not happy about that.

      Since it appears that the product was defective when you got it, you can look into returning or exchanging it. Information about that can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Not too find of hp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP needs to improve it's product and service. Ink runs out quicker than previous cartridges.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but Short on Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ink cartridges perform well, but do not last very long.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink didn’t last long at all and I didn’t print a lot of things. I won’t buy it again. Very disappointed

    No, I would not recommend this to a friend