Customer Ratings & Reviews
- Model:
- T0A38AN#140
- SKU:
- 5200500
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the ink quality and overall performance, noting the vivid colors produced. Many appreciate the ease of use and find the price to be excellent for the value received. Users also report that the cartridges are compatible with their printers and the installation process is quick.
This summary was generated by AI based on customer reviews.
Horrible quality ink cartridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usually last for 2-3 months. In 2 weeks with hardly any use. Empty. No way Bestbuy will replace!!! Horrible
No, I would not recommend this to a friend902 ink cartridges
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color didn't come out good . My ink is gone and I didn't get my pictures
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I am sorry that your cartridges didn't print well. You can look into checking with the seller about returning them.
Information about returning it to the store or by mail can be found at: www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary Chris
HP Care
hp.com/support
Used bad HP Color Ink Cartidge Pack
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought an extra HP Color Ink Cartridge, When I went to use the ink, the ink had been used. could not use.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I am sorry to hear that the cartridges had been used. That had to be disappointing!
When you get unsatisfactory cartridges, you are always free to contact the seller to ask for a refund or replacement. According to the Best Buy site's Return & Exchange Policy information:
"If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."
Mary
HP Care
hp.com/support
Defective HP cartridges
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My printer would not accept these cartridges. The message says they are defective.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I’m sorry that the cartridges weren't good. It seems like it would be frustrating to receive an unsatisfactory order.
When a cartridge is unsatisfactory, you can look into returning or exchanging it. Information about that can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary Chris
HP Care
hp.com/support
Cost a lot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this thing cost alot of money. I wish it had a combo of all colors like most models. Printer is nice but not the ink prices.
No, I would not recommend this to a friendyellow color messed up computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cold yellow leaked out someway and pictures are colored yellow. Have to call manufacture to fix my HP printer
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Fran, thank you for taking the time to submit a review, I appreciate your feedback and I am sorry for all the inconvenience caused to you. Remember HP Support is always there to fix all your issues. I understand that you are experiencing an issue with the print quality of your HP 902 3-pack Cyan/Magenta/Yellow Ink Cartridges. Please follow the guidelines in this document to fix this issue: http://hp.care/2rwrHnu If this does not resolve the problem I would recommend contacting HP Support: http://hp.care/2nbNQFi Note that you will need to provide the Warranty Ends date of the cartridge. You can find the warranty end date on the cartridge itself.
Very expensive Ink that doesnt work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink did not work at all. Was not printing. Overpriced ink for no printing quality whatsoever.
No, I would not recommend this to a friendBad ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These inks barely last enough pages. I run through ink cartridges like crazy!
No, I would not recommend this to a friendRuns out fast.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure if it is the HP ink or the HP printer we buy it for but milk last longer than this stuff
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Adam,
I'm sorry that your ink seems to have been used up too quickly. I can understand how frustrating that can be!
Here are a few facts about ink usage that might help:
- A high-density print (like a photo) will use the ink more quickly than a low-density print (a text-only document), especially if the paper is highly absorbent and the environment is dry.
- Using the draft and black only settings, when possible, on your printer can help save colored inks.
- Shutting the printer down between uses can help. However, always use the power button on the printer itself to turn it off. That will let the printer 'park' itself so that the cartridges are protected from excess drying.
If you suspect that the low page yield was caused by defective cartridges, you are always free to contact the seller, so that they can arrange for replacement.
If the defective genuine HP cartridge is not replaced by the seller (and is still within the warranty end dates on the cartridge) please contact us for support: hp.com/contactHP
Mary
HP Care
hp.com/support
ink seems to dry up quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.do not make a lot of copies and no photos are printed however the ink tends to dissipate quickly
No, I would not recommend this to a friendNew ink cartridges don't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After putting in new cartridges, printer says "low ink" & prints blanks.
No, I would not recommend this to a friendDon’t recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this ink before and it was fine.This time everything comes out pink. Not happy
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
So sorry to hear about this. I can well understand why you are not happy!
According to the Best Buy site's Return & Exchange Policy information:
"If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."
Mary
HP Care
hp.com/support
SORRY TO ALL THAT READ THE POST WHY ITS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BECAUSE I POSTED THE SIZE ITS ( 564 ) THAT SUCKS FRIENDS SORRY I SAID 902 THATS THE GREAT ONE
I would recommend this to a friendInk printers are a scam
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dries up as soon as you uncork it. Never again. Sad face.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
My apologies for this happening to you. It does seem like they should last longer.
How a cartridge will perform in your own printer will vary according to several things, including the surrounding environment.
Here are some things that might help you get savings:
- Consider using XL cartridges. Most people say they are a much better value
- Make use of the printer's draft mode whenever possible
- Using the black-only setting will save on colored ink usage
- Shut the printer down between uses
- Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying
- Subscribe to Instant Ink, then you only pay by the page, not for the cartridges themselves
Mary
HP Care
hp.com/support
Poor Ink
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used up very quickly. Possibly out of date and dried out.
No, I would not recommend this to a friendExpensive
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Go through HP online reorder, much more economical
No, I would not recommend this to a friendWrong ink cartridges packaged in box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recvd 2 magenta and no yellow cartridge in boxed package.
No, I would not recommend this to a friendDoesn't last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The color ink does not last as long as the black ink. Disappointing.
No, I would not recommend this to a friendOverpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ink does not last very long despite being very expensive.
No, I would not recommend this to a friendWill be returned damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged will be returned. Must be old or expired stock. Expensive
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am sorry to find that you got damaged cartridges, but hope to be able to help.
According to the Best Buy site's Return & Exchange Policy information:
"If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."
Hope this helps!
Mary
HP Care
hp.com/support