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Customer Ratings & Reviews

Your price for this item is $60.99

Customer reviews

Rating 4.6 out of 5 stars with 242 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the 902 4-Pack Standard Capacity Ink Cartridges, frequently praising the ink quality and long-lasting performance. The affordable price and ease of both online ordering and installation are also frequently cited as positive aspects. Many appreciate the cartridges' reliability and compatibility with HP printers. Overall, the product receives overwhelmingly positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 242 reviews
  • Rated 3 out of 5 stars

    Gets the job done

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy application low dosage of ink because it’s not the bigger package. If you use your printer a lot buy the bigger package.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    902 ink cartridges

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive and runs out quickly. Doesnt last as long as the 952 cartridges

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough ink or availability for the price. Cartriges don't feed well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not much to it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed, lasted less than the toner the printer came with. Argh

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive but what can you do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are expensive and never last as long as they seem they should

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    just ink :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just ink that HP charges too much for...works with the 902 series printers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ink ink ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ink but doesn't last long at all. Why is ink so darn expensive!?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Costs too much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate how HP charges so much for their ink when a generic cartridge is half price. They actively update their software to force consumers to purchase their ink.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get anyone to help you the last time i was n there the lady that was helping me just left me to help someone else guess i wasnt right color that ashame

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Black cartridge isn’t the large size!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pack of ink comes with a small black cartridge instead of the larger black cartridge and does not fit in our printer. It’s misleading to sell the packet of 4 colors and one does not fit or work in the printer. And why are ink cartridges so expensive in the first place???? So disappointed.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry you discovered the black cartridge does not fit into your printer. If the cartridge is compatible with your printer model, it should snap into the cartridge holder. In this case, a return might be the best option.

      Since you purchased your ink cartridge from Best Buy, visit www.bestbuy.com/site/help-topics/return-exchange-policy/ for further information. I hope you find an ink cartridge that works appropriately with the cartridge holder.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    Defective hp cartridges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cartridges are defective. After two online chats and phone calls still no resolution. No one can help me get replacements and a mailing label to return these. I have been purchasing items including appliances and computers for years and am disappointed it is this difficult to resolve. Will need to go elsewhere.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I’m sorry that the cartridges weren't good. It seems like it would be frustrating to receive an unsatisfactory order.

      Information about getting replacements can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary Chris
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that one of the colors in the pack indicated that it was a refurbished cartridge. Should have been new especially for $65 for cartridges. Plan to discuss with store. Not acceptable.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello there,

      Refurbished cartridges are a serious concern for customers. I can help you verify that your cartridge is original. Start by checking out www.hp.com/anticounterfeit/.

      If you would like to return the cartridge, www.bestbuy.com/site/help-topics/return-exchange-policy/. There, you can find a form to start a return. I hope your next HP experience is exceptional.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    Ink doesn’t last

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m finding these do not last long. There’s no way I have printed even 20 sheets on these cartridges.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sample

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low ink and can’t print in color. Don’t buy this product if you are looking to print with color.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry that you had this experience. It was sure to be disappointing when the printer is not printing color like it should.

      It is probably that the printhead inkjets are clogged up (and especially badly for the colored inks). There is a cleaning routine available from the printer's menu that you can use to clear the inkjets. The routine might need to be run more than once to clean out the clogs completely.

      It is a good idea to shut the printer down between uses. However, it is important to always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridge is protected from excessive drying which leads to clogging

      Mary Chris
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Beware of HP Ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective and needed to return. Store was closing and customer service needed a manager to assist.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price, fast delivery!! 10 stars!! BEST BUY is the only choice for quality electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Ink review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money and value. If you need ink, this is the right product.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Good replacement ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement ink for my all In one printer in case I need to print out multiple papers

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 4 out of 5 stars

    Clear & Professional!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cartridge makes, professional, clear black ink on white paper copies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what l expected and it’s working perfectly!!

    I would recommend this to a friend