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Customer Ratings & Reviews

Model:
T6L98AN#140
SKU:
10757582
Your price for this item is $30.97

Customer reviews

Rating 4.6 out of 5 stars with 1791 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,791 reviews
  • Rated 5 out of 5 stars

    Printer ink was in stock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this purchase ~ Best Buy is good store

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not long lasting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe how often I have to buy ink. It’s expensive and a pain to recycle

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Mima,

      I'm sorry that your ink seems to have been used up too quickly. I can understand why you don't like the expense!

      Here are a few facts about ink usage that might help:
      - A high-density print (like a photo) will use the ink more quickly than a low-density print (a text-only document), especially if the paper is highly absorbent and the environment is dry.
      - Using the draft and black only settings on your printer can help save ink.
      - Shutting the printer down between uses can help. However, always use the power button on the printer itself to turn it off. That will let the printer 'park' itself so that the cartridges are protected from excess drying.

      HP tries to help with recycling. Just go to our Planet Partners website to find out how: hp.com/go/recycle

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    902 Ink cartride

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your doing a lot printing this one not it. spend the extra $ for more ink

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It dries out if you don’t use your printer often

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that it dries out if don’t use your printer very often

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    never full

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never full - no matter where you buy it. HP never fulls the cartridges

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not enough ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't hold enough black ink since most people print primarily in black and white

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey as far as ink goes. Not sure how long this will last.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When printing documents it appears as though the ink cartridges were never changed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get with all my points redeemed. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's was for my hp printer.....It did the job.....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad batch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent over$20 in dried up ink. It did not work. :(

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry that you got a cartridge that did not work. That had to be frustrating!

      According to the Best Buy site's Return & Exchange Policy information:
      "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."

      Hope this helps, and you are able to get a good result!

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Didn’t even work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this cartridge got home and installed it. Went to print the next day and it was dry didn’t work. Already threw away the receipt and the box so wasn’t worth the gas and trying to explain to somebody about it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Automatic ink cartridge ordering does not work me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automatic ink cartridge ordering does not work me. I now have a 3months supply of some cartridges because algorithm keeps ordering cartridges I do not need. Sorry I ever got started with this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible its been an ongoing issue with the ink and printer and best buy continues to sell without a warning or an even replacement

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hey there,

      I am so sorry there have been issues with the ink and the printer. Your review is not very specific, making it hard to suggest fixes. We want you to have a positive experience. Please consider talking to the HP support team. We can pinpoint the exact issue and come up with a solution. Our site is www.support.hp.com/us-en/contact-hp.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    Cartridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink in the cartridge was dry. Could not use it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink stinks

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink will always frustrate me. Super expensive and always under delivers, this ink is no exception. Didn't even make it half way to the advertised 300 pages.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Nick,

      I was unhappy to find you are having this problem. The advertised estimates of pages are based on a standard set by the industry.

      How each cartridge will perform for you is determined by your usage. High-density prints (such as images and graphs) will use more ink, especially if the paper is extra absorbent and the air is warm and dry.

      Here are some things that might help lower your ink costs:
      - Black is used a lot in almost every printout. Make use of the printer's draft mode whenever possible, to help stretch out black and colored ink
      - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying.
      - Shutting the printer down between uses will save electricity and a few drops of ink here and there that are used to keep the inkjets cleared and ready for your next print job.
      - Instant Ink lets you pay by the page and can save you a lot, especially if you print high-density frequently. Check out the details at: instantink.com

      If it appears that poor performance is due to a defect or you got a cartridge that was already low on ink, please contact the seller. You can return a defective cartridge or exchange it either to the store or by mail.

      According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    I did not order this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not get this returned with out paying for the return. I am so xx off I will never do business with this store again. You site tells me to return it to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked like it was suppose to work the first time. It worked like it was suppose to work the first time. It worked like it was suppose to work the first time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had wonderful assistance who helped me find the correct ink and was most fortunate to find that it was in stock and available for purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not less

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used up very quickly. It usually takes few prints but this purchase was empty out quickly. I was wondering if the ink was out of date.

    No, I would not recommend this to a friend