Customer Ratings & Reviews
- Model:
- T6L98AN#140
- SKU:
- 5200400
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 902 Standard Capacity Ink Cartridge for its good ink quality and ease of use. Many appreciate the decent price and overall performance for their needs. Furthermore, customers find it compatible and easy to install.
This summary was generated by AI based on customer reviews.
Disappointed Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I very disappointed in HP for not communicating up front the problem they are experiencing with this cartridge (black and yellow). I had to press the sales rep at another store get the story on the problem and why they had to take all the inventory off the shelf. I recently purchased a printer that uses these cartridges and now I can’t buy them locally. I switched from a competitor printer back to HP and now the problem surfaces.Hp needs to get their act together ASAP.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I’m sincerely sorry that you're having this problem. but you got some incorrect information. While there had been a problem with the manufacture of a couple colors, most of the shortages are just due to the law of supply and demand.
There are scarcities of many different cartridges in some areas. This is due to an increase in online orders during the holidays and the lockdowns. Supply just hasn't been keeping up with demand.
We are trying to ensure that adequate numbers are being shipped out, but are also having troubles with the delivery companies right now.
Mary
HP Care
hp.com/support
HP IS A WAY TO GO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Arrived on time and in great condition.
I would recommend this to a friendBens Office Jet Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good. The length of use is very short. I don't do that much from home but it seems to run out , Black especially too quick all the time.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Ben,
While I'm glad you like the quality, I can understand if you are disappointed when it seems to run out to quickly.
Normally, your ink usage determines how long a cartridge lasts. High-density prints (such as images and graphs) will use more ink, especially if the paper is extra absorbent and the air is warm and dry.
Here are some things that might help lower your ink costs:
- Black is used a lot in almost every printout. Make use of the printer's draft mode whenever possible, to help stretch out black and colored ink
- Using the black-only setting will save on colored ink usage.
- Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying.
- Shutting the printer down between uses will save electricity and a few drops of ink here and there that are used to keep the inkjets cleared and ready for your next print job.
- Instant Ink lets you pay by the page. Check out the details at: instantink.com
If it appears that poor performance is due to a defect or you got a cartridge that was already low on ink, please contact the seller.
According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."
Mary
HP Care
hp.com/support
Great for price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as an extra back up if I ran out of black ink first. But I haven't gotten a chance to use it yet! But it was a good price.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product timely delivery happy buy again…………seee
I would recommend this to a friendIt's not like you have a choice...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't seem to last very long at all. We don't do a ton of printing and ran out of ink pretty frequently, anyway.
I would recommend this to a friendBrand response from HP Team
Posted .Hello there,
I can understand if you are disappointed when the cartridges seem to run out too quickly. How each individual cartridge will perform for you is determined by your own usage. High-density prints (such as images and graphs) will use more ink, especially if the paper is quite absorbent and the air is warm and dry.
Here are some things that might help lower your ink costs:
- Black is used extensively in most printouts. Make use of the printer's draft mode whenever possible, to help stretch out black and colored ink
- Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying.
- Shutting the printer down between uses will save electricity and a few drops of ink here and there that are used to keep the inkjets cleared and ready for your next print job.
- Instant Ink lets you pay by the page. Check out the details at: instantink.com
Mary
HP Care
hp.com/support
It is what it is, which is just an ink cartridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem with the first one I bought. Be careful and open it over a trash can it may explode or leak! Luckily when I open mine I was doing this and black ink could've gone everywhere. When I returned it the lady said they don't usually take cartridges back, but they would make exception this time, Lady, you will exchange this, this wasn't my problem, clearly I bought this an hour ago and I have black ink all over my hands still.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there!
I am so sorry that you had this situation when you opened the cartridge. It was lucky that you were being careful!
These cartridges do need to be opened carefully. The instructions for installing the cartridges include this caution statement:
"Make sure you remove the orange pull-tab and plastic wrap completely before you remove the orange cap in the next step. Otherwise, ink might leak from the ink cartridge. "
You also need to be cautious when turning the orange cap. I'd be tempted to put a cloth over the cartridge when twisting it, just in case!
Glad you were able to get it exchanged!
Mary
HP Care
hp.com/support
Dissatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this in my printer for less than a month and it’s already telling me it’s low on ink, even though it’s been used very little. What a joke. The off brand cartridges last a whole lot longer and are half the price but my HP won’t accept them. :/
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
We have received the feedback that you are dissatisfied. I am very sorry to hear that. These are some solutions to improve your page yields. First, check your printer and printer settings. Ensure there isn't a leak within the printer. Run the automatic maintenance option at least weekly. Take the time to scan pages for errors with print preview. See if there is an XL version of this cartridge.
Amanda
HP Care
www.hp.com/support/
Standard HP cartridges
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HP cartridges are always functional. They are also overpriced and under filled. Finding refilled cartridges for half the price is always preferable.
No, I would not recommend this to a friendNot good if you want to last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to use and doesn't last long. Takes at least a week to get if ordered on Amazon.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am sorry that your cartridge didn't last long. I can understand why you are disappointed by that fact.
Perhaps it would be a good idea for you to try the XL version. Most people think that the XL cartridges are a much better value, depending on how much printing you do.
Mary Chris
HP Care
hp.com/support
Pour quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I put this ink cartridge in my printer, it said refurbished. It on ly lasted a few weeks and I only printed 3 times. Which equaled around 12 copies. I asked the Best Buy employee if they sold refurbished cartridges and he said no. It comes straight from the manufacturer (HP). I’ve never had this happen before. Way too expensive to be buying a cartridge so soon
No, I would not recommend this to a friendI want to stop this automatic order
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried to contact you about stopping this automatic reorder and c An never get any one.
No, I would not recommend this to a friendVery bad product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad product, it always runs out too fast they should make a better toner that you can buy the last longer lot longer
No, I would not recommend this to a friendInk doesn’t last
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink don’t last to long and it’s to expensive. To refill ink you can buy another printer.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cartridge doesn't last long, expected it to be so much better. Hard to change.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
My apologies for this happening to you. I'm not sure how to help with changing it, but can offer some tips for getting more printouts.
The print jobs you send to the printer usually determine how long a cartridge lasts (unless it was damaged or defective). High-density prints (such as images and graphs) will run the cartridge out faster.
Here are some things that might help lower your ink usage:
- Consider using XL cartridges. Most people say they are a much better value
- Make use of the printer's draft mode whenever possible
- Shut the printer down between uses
- Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying
- Subscribe to Instant Ink, then you only pay by the page, not for the cartridges themselves
Mary
HP Care
hp.com/support
purchased for printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rans out of ink to fast. I feel it doesn't last as long as it should. Disappointing!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am sorry that the cartridge didn't last as long as you thought it should. It might be because it was damaged or defective.
Ink usage determines how long a cartridge lasts, unless it was damaged or defective. High-density prints (such as images and graphs) will use more ink, especially if the paper is highly absorbent and the air is dry.
Here are some things that might help lower your ink usage:
- Black is used a lot in almost every printout. Make use of the printer's draft mode whenever possible, to help stretch out your ink
- Shut the printer down between uses; however, always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying.
- Consider getting Instant Ink. The subscription plans let you pay by the page. Check out the details at: instantink.com
The seller is responsible for the product they sent to you. If it was low on ink when it arrived, or if a defect is stopping it from printing, contact the seller about that.
Mary
HP Care
hp.com/support
Great ink cartridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for someone who does medium amount of printing. Simple and easy.
I would recommend this to a friendHP Print
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Print Ink 902 from HP was not full when loaded. Ink amounts turned out to be 3/4 of total ink. What's going on ?
No, I would not recommend this to a friendUm, is that it?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't last long. It's not like I'm printing manuals or anything, so the ink shouldn't be low after a month.
No, I would not recommend this to a friend- Pros mentioned:Ink quality
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasts longer than the color cassettes, but still no bargain.
I would recommend this to a friend