Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$26.89

Customer reviews

Rating 4.6 out of 5 stars with 1799 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers appreciate the 902 Standard Capacity Ink Cartridge for its good ink quality and ease of use. Many find the price decent and the overall performance great for their needs. Additionally, customers report that the cartridge is compatible and easy to install.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,799 reviews
  • Rated 5 out of 5 stars

    Great ink cartridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for someone who does medium amount of printing. Simple and easy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    purchased for printer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rans out of ink to fast. I feel it doesn't last as long as it should. Disappointing!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry that the cartridge didn't last as long as you thought it should. It might be because it was damaged or defective.

      Ink usage determines how long a cartridge lasts, unless it was damaged or defective. High-density prints (such as images and graphs) will use more ink, especially if the paper is highly absorbent and the air is dry.

      Here are some things that might help lower your ink usage:
      - Black is used a lot in almost every printout. Make use of the printer's draft mode whenever possible, to help stretch out your ink
      - Shut the printer down between uses; however, always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying.
      - Consider getting Instant Ink. The subscription plans let you pay by the page. Check out the details at: instantink.com

      The seller is responsible for the product they sent to you. If it was low on ink when it arrived, or if a defect is stopping it from printing, contact the seller about that.

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    HP Print

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print Ink 902 from HP was not full when loaded. Ink amounts turned out to be 3/4 of total ink. What's going on ?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Um, is that it?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't last long. It's not like I'm printing manuals or anything, so the ink shouldn't be low after a month.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 3 out of 5 stars

    Average

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasts longer than the color cassettes, but still no bargain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love HP products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have relied on HP products for years. Always a go to for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the XL

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re better off getting the XL. I’m a teacher and I use one of these in 3 weeks to a month.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer ink was in stock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this purchase ~ Best Buy is good store

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Happy. Ran out of ink after printing 8-10 pages

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this cartridge to print maybe 10 pages and it ran out of ink. VERY disappointed. Maybe I got a bad cartridge but it should not have run out of ink that quickly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not long lasting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe how often I have to buy ink. It’s expensive and a pain to recycle

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Mima,

      I'm sorry that your ink seems to have been used up too quickly. I can understand why you don't like the expense!

      Here are a few facts about ink usage that might help:
      - A high-density print (like a photo) will use the ink more quickly than a low-density print (a text-only document), especially if the paper is highly absorbent and the environment is dry.
      - Using the draft and black only settings on your printer can help save ink.
      - Shutting the printer down between uses can help. However, always use the power button on the printer itself to turn it off. That will let the printer 'park' itself so that the cartridges are protected from excess drying.

      HP tries to help with recycling. Just go to our Planet Partners website to find out how: hp.com/go/recycle

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    902 Ink cartride

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your doing a lot printing this one not it. spend the extra $ for more ink

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It dries out if you don’t use your printer often

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that it dries out if don’t use your printer very often

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    never full

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never full - no matter where you buy it. HP never fulls the cartridges

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not enough ink

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't hold enough black ink since most people print primarily in black and white

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    pricey

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey as far as ink goes. Not sure how long this will last.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get with all my points redeemed. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ink

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's was for my hp printer.....It did the job.....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad batch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent over$20 in dried up ink. It did not work. :(

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry that you got a cartridge that did not work. That had to be frustrating!

      According to the Best Buy site's Return & Exchange Policy information:
      "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."

      Hope this helps, and you are able to get a good result!

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Ink

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When printing documents it appears as though the ink cartridges were never changed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t even work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this cartridge got home and installed it. Went to print the next day and it was dry didn’t work. Already threw away the receipt and the box so wasn’t worth the gas and trying to explain to somebody about it.

    No, I would not recommend this to a friend